Best Taxi / Rideshare Apps & Transfer Services in Australian Capital Territory Canberra–Queanbeyan

Excellent service ! Booked a few days ahead, in Perth, for the airport, ( mid April ) had an immediate response. Had a personal response from my… Read more

prospective female driver. Got other follow up messages the day of. Anne is completely reliable, friendly and safe to drive with. Would thoroughly recommend and I’ll certainly be using Shebah from now on. If it’s female drivers you require then definitely go with Shebah for sure. Thankyou Anne

I had an extremely disappointing experience with Evee. Their lack of urgency and failure to follow through on their promises made the entire process… Read more

frustrating and unreliable. Their website and emails confidently state “not to worry, there are more available in the area,” which turned out to be completely misleading. Availability was nowhere near what was advertised, and there seemed to be little to no effort to verify the actual status of their hosts before taking bookings. What’s most concerning is that it feels like they are quick to take your money without ensuring they can deliver on what’s promised. When issues arise, responsiveness is poor, and there’s no sense of accountability or urgency to resolve problems. Overall, a very disappointing experience that I would not recommend. 1 star

[Name Removed] from sydney was offered a free ride by the uber app and she was extremely happy as she was stuck in the city at 3am, upon taking the… Read more

free ride she was met with a 75 dollar price that was charged to her account on the next day, this really upset her as she is now 73 dollars in debt and has to take care of 3 children while being a single mother, do better

I needed to get to a first aid course that was 15 minutes drive away. I booked the didi 30 minutes before I needed to get there just in case.… Read more

Initially it said 3 minutes away but the estimated time kept going up, I look on the app and the driver was driving away from me. The time kept going up so I called him and he answered and said he was 3 minutes away even though it said 9 minutes on the app. I watched his car pull into a random street and then start heading back towards me. At this point I’m going to be late. Two blocks away from my house he turns the wrong way again drives to a random side street again. I call him again and he answers and says he’s nearly there. At this point it’s been almost 30 minutes when it said 3 minutes when he accepted the trip. At this point there is no longer any point getting the DiDi because I’ve missed the first aid course. I cancel the trip. There is no way at all to talk to anyone from didi as it is all automated. I go through the app to say that I’m dissatisfied and I get a $5 coupon that I will never use because I’m deleting the app and will never use didi again.

Ordered a cab in the morning for pick up after arrival via train in the afternoon. Cab never came, waited 30 minutes. Ordered an Uber, got me home in 10 minutes and was half the quoted price. This was for Warrnambool.

Every time Everywhere 13CABS WON'T GET YOU THERE! 13CABS. will take your booking for 03:50(am) but they DO NOT GUARANTEE A CAB TO PICK YOU UP!! I… Read more

missed a flight due to 13CABS not picking me up to make my connecting transportation which was planned to the minute to get me to Tullarmarine. If I could put zero stars I would but you know these systems, they require some score. Pointless. Truly pointless with 13CABS because if their drivers don't want to pick you up, they are not compelled to in any way. It's ridiculous!! Make a booking in their app SHOULD = GET PICKED UP. It does not. But not does booking with other app based ride sharing companies like DiDi or Uber. I've had both of those companies stuff me over in different ways. Back to 13CABS. I had a driver at the end of my local train line arrive only because the operator kept telling me "there are three cars logged in at that location right now!!" And there were NO CABS. This man drove around the corner at well over the 40 km speed limit for the Railway station precinct and insisted I pay him more than triple the regular price of the fair because, and I quote him directly, "You made them call me and I was at the club with my friends!! I had to leave the club and having the fun because you tell them I'm not here when I was here!! You pay me three times or you walk!" I am disabled and walking is very difficult for me and this was just after 01:00 (am) on a Saturday night. There should've been cabs around at that time. I had $30 in my wallet which was the equivalent of triple the regular cost for a trip to the station from my home. This fella drove me home and needed to refund me over half that $30 as, even with the late night flag fall, it was only a $12:60 trip and he was ranting and raving the whole way about needing to "leave the club and not being in the club!" 13CABS MUST CHANGE ITS JINGLE BECAUSE ITS A LIE! They are a scam of a company and won't guarantee you a trip in one of their cabs.

We are a tour company in South Australia and needed help with an additional bus so hire these guys. The tour cancelled 29 days prior to departure, I… Read more

contacted Coach Hire to cancel immediately only to be told I now have to pay as it has a 30 days non refundable policy. This is a joke. I don't know too many tourism companies unless it's a big multi day tour where it's non refundable if cancelled between 14-30 days. I will never ever use this company again. We also had a previous terrible experience with them and a bus and driver that they provided for one of our tours and we got nothing but complaints. The bus was grotty, the driver swerving as he was struggling to stay awake. Keep away from this company, they are dodgy and will take your money.

I boarded a GM cab near southern cross train station in Melbourne on 17 Feb 2026, to Hotel Grand Chancellor. It was a short distant, less than 10mins… Read more

ride. I was surprised the fare was A$35. The driver looks and sounds with Indian accent. I suspect he did not follow the meter. Uber ride would had cost me only A$15. Since then I never take GM cab.

DO NOT USE THIS COMPANY THEY ARE DANGEROUS!!!!! I fell asleep after a few drinks in the taxi and they drove me 70kms past my house to an industrial… Read more

area with nobody around. I begged him to take me back home and he did but not before making me pay $600. It was awful and I am so glad I am alive. They did absolutely nothing when I took this further. DANGEROUS TAXI COMPANY!!!!!

SCAM WARNING: Do NOT drive for them, they steal money from drivers! Still waiting for my unpaid hard-earned money in Malaysia for years. Why does your company ignore small partners while claiming success?

Alice Springs Taxis- booked to get picked up from the airport. 30 mins later called again as the Maxi had not arrived. Was advised there was no record of the booking and the only maxi driver had now clocked off. Poor service.

Terrible service – Booked a cab on line for next morning, which was easy to do. Cab didn't turn up so had to order Uber, which turned up 11 mins after cab was due, and… Read more

still got us to train station with 10 minutes to spare. Taxi service contacts me via txt informing me that the taxi was arriving at our address, which was 35 minutes after scheduled booking. Very unreliable and terrible service. Will only be using Uber from now on. Uber was also $9 cheaper in the fare.

2 weeks ago, I waited 2 hours for a taxi, i rang again, they said, very busy, they'd assign one to me when available. Today I rang a taxi 8.50am, at… Read more

9.50am I rang to ask about my taxi, said sorry very busy, will assign one when available, I asked how long to wait, they said, indefinite time. I canceled the taxi ‐--------- I got an UBER in 10 minutes costing $10.

Customer service 0/10 – I live in the middle of no where and so most of my rides with orca are at least $75.00 the last one was actually $190.00. Today I rung for a taxi and… Read more

after waiting for an hour for a car to accept the job, the taxi got within four kilometres of the pick up location.. then seven... then nine. I rang through and was told by the automated system that I'd already been picked up. I well and truly had not I was still freezing on the side of the road waiting. The operator then must have put me back on the bottom of the list because I was then going to be waiting another 17 km of travelling time before I was to be picked up. I called the customer line and asked for some sort of discount as I was now about ninety minutes from the time I placed the booking, and still had 15 minutes or so left to wait. I was told I could haggle with the driver that was my only option. I'm not going to do this, the guy is trying to feed his family etc and it's not the same driver that bailed in the prior car, so it's not his fault. And it ran the risk of an argument or confrontation and no one should have to deal with that when either at work, or trying to pay $80 to just get to the shops! I rang again and tried to explain that and was again told to haggle with the hard working driver. Any other service industry business would have offered 25% to 50% off the trip for the head ache, especially when my trips are on rare occasion below triple figure payments. An offer of a 10% discount would have made me feel like I was validated and actually heard, instead of being brushed off and made to feel as though my money and my time and my position as a "valued" customer actually meant something. Poor poor administrative work (I'm guessing this is why the original kerfuffle occured) and terrible customer service. Severely disappointed.

Grab taxi service in Asia – Grab is as just bad as Uber. You cannot contact them over the phone. The phone numbers listed under customer service is all bogus numbers and are not… Read more

in service. I downloaded the Grab app while in Singapore, but my account was suspended for unknown reasons. I just couldn't use Grab at all. I sent messages after message through Grab app but upto now there is no responce. I spoke to a tec officer from Just Answer and he said he will charge me a refundable deposit of Aus $ 2 but charged me Aus $ 66, but he couldn't solve my problem after wasting my time. He wanted me to go to Grsb website and follow the prompts. But ther was no such category for me to lodge a complaint. All these guys are frauds. I had a different experience with Uber . So guys be very very careful with these guys. For emergency there is no way of connecting them.