Best Taxi / Rideshare Apps & Transfer Services in Australian Capital Territory Canberra–Queanbeyan

Convenient & affordable – I live in the middle of a large city, and gave up on car ownership about 5 years ago. I was determined that when I needed a car, it would be… Read more

electric, and EVEE has been a fantastic find. I'm lucky with lots of participating EV owners in the EVEE-verse close by, tons of options and fast feedback on rental requests. Web browser interface is well designed & very easy to use. Participating owners are all great in my experience, delighted to help clients enthusiastic about the EV future, and almost always flexible about dropoff/pickup, extending the rental etc. Tolls and charging fees take a little while to work their way through the system, but again, owners relaxed about that and me too.

Placed booking at 9pm for 10pm pick up. At 10pm no driver had taken booking. Support said give it 10minutes more while they called and had a driver… Read more

allocated. 10.11pm I called support as no one had turned up or been allocated. Was told there were no drivers (Adelaide). But at 9pm they took my money…. Now I have $60 held funds. Money should never have been taken when no drivers existed!

I paid just under $100 for a kfc food delivery. An hour and a calf later, still do delivery! I closed my gate. Soon after the driver dumped the… Read more

delivery outside my gate. Two hours later!! Do not use this delivery service! I returned the dumped bags back to the store just up the road. I asked for a refund and they blamed it on uber! No refund! No food to consume!!

Price scam! Estimated $53, adjustment $39! $92 total charge. Avoid DiDi! Edit: I'm satisfied with the resolution. Thanks Didi support for the… Read more

promptly response.

I posted above because didn't find where to contact the company. (Should through "my trip")

Due to some reason the trip was marked "different route, time delay" so the adjustment applied.

After few exchange Didi offered generous compensation including full refund and coupons. however I indeed am happy with the driver and the car think he should be awarded with his job not be punished empty handed because of human error/glitch, so I rated him 5 stars and tipped reasonable $$.

I would recommend Didi because of the competitive fare and customer service.

I pre-booked the night before for 5:45am , at 5h55 no cab still "finding you a cab" . Had to cancel the cab and booked uber instead. Uber came in 3mins. Never again

What a poor service, booked a taxi maxi 5 hours before the ride. No cab arrived. Called customer service and on priority they sent a Camry. Never trust these guys.

STAY AWAY! Booked wedding transport for 3 November 2023 and unfortunately had shocking experience. The driver arrived late, causing delays to our… Read more

entire schedule.

Most concerning was that the driver asked my brother (the day-of contact) for an additional $300 cash for “potential damages,” which was never agreed to in our booking. We had already paid in full. He felt pressured to hand over what cash he had on the day ($150) to avoid issues on the day.

On the return trip, despite no damages, the driver initially refused to give the money back and only did so after being pushed.

I tried to follow this up directly with the company but received no real support—only generic responses.

Very unprofessional and unethical behaviour. Be very careful dealing with these cowboys.

I boarded a GM cab near southern cross train station in Melbourne on 17 Feb 2026, to Hotel Grand Chancellor. It was a short distant, less than 10mins… Read more

ride. I was surprised the fare was A$35. The driver looks and sounds with Indian accent. I suspect he did not follow the meter. Uber ride would had cost me only A$15. Since then I never take GM cab.

My driver seemed nice and chatty at first. But when my 10km journey (which is normally $40) more than doubled to $100 he said it was due to a surge.… Read more

Absolute scam of a company. No one answers the phones or emails. Do not use under any circumstances! These guys are the worst.

SCAM WARNING: Do NOT drive for them, they steal money from drivers! Still waiting for my unpaid hard-earned money in Malaysia for years. Why does your company ignore small partners while claiming success?

Alice Springs Taxis- booked to get picked up from the airport. 30 mins later called again as the Maxi had not arrived. Was advised there was no record of the booking and the only maxi driver had now clocked off. Poor service.

Terrible service – Booked a cab on line for next morning, which was easy to do. Cab didn't turn up so had to order Uber, which turned up 11 mins after cab was due, and… Read more

still got us to train station with 10 minutes to spare. Taxi service contacts me via txt informing me that the taxi was arriving at our address, which was 35 minutes after scheduled booking. Very unreliable and terrible service. Will only be using Uber from now on. Uber was also $9 cheaper in the fare.

2 weeks ago, I waited 2 hours for a taxi, i rang again, they said, very busy, they'd assign one to me when available. Today I rang a taxi 8.50am, at… Read more

9.50am I rang to ask about my taxi, said sorry very busy, will assign one when available, I asked how long to wait, they said, indefinite time. I canceled the taxi ‐--------- I got an UBER in 10 minutes costing $10.

Customer service 0/10 – I live in the middle of no where and so most of my rides with orca are at least $75.00 the last one was actually $190.00. Today I rung for a taxi and… Read more

after waiting for an hour for a car to accept the job, the taxi got within four kilometres of the pick up location.. then seven... then nine. I rang through and was told by the automated system that I'd already been picked up. I well and truly had not I was still freezing on the side of the road waiting. The operator then must have put me back on the bottom of the list because I was then going to be waiting another 17 km of travelling time before I was to be picked up. I called the customer line and asked for some sort of discount as I was now about ninety minutes from the time I placed the booking, and still had 15 minutes or so left to wait. I was told I could haggle with the driver that was my only option. I'm not going to do this, the guy is trying to feed his family etc and it's not the same driver that bailed in the prior car, so it's not his fault. And it ran the risk of an argument or confrontation and no one should have to deal with that when either at work, or trying to pay $80 to just get to the shops! I rang again and tried to explain that and was again told to haggle with the hard working driver. Any other service industry business would have offered 25% to 50% off the trip for the head ache, especially when my trips are on rare occasion below triple figure payments. An offer of a 10% discount would have made me feel like I was validated and actually heard, instead of being brushed off and made to feel as though my money and my time and my position as a "valued" customer actually meant something. Poor poor administrative work (I'm guessing this is why the original kerfuffle occured) and terrible customer service. Severely disappointed.

Grab taxi service in Asia – Grab is as just bad as Uber. You cannot contact them over the phone. The phone numbers listed under customer service is all bogus numbers and are not… Read more

in service. I downloaded the Grab app while in Singapore, but my account was suspended for unknown reasons. I just couldn't use Grab at all. I sent messages after message through Grab app but upto now there is no responce. I spoke to a tec officer from Just Answer and he said he will charge me a refundable deposit of Aus $ 2 but charged me Aus $ 66, but he couldn't solve my problem after wasting my time. He wanted me to go to Grsb website and follow the prompts. But ther was no such category for me to lodge a complaint. All these guys are frauds. I had a different experience with Uber . So guys be very very careful with these guys. For emergency there is no way of connecting them.