Best Taxi / Rideshare Apps & Transfer Services in New South Wales Sydney, Newcastle and Wollongong

Based on 4,897 reviews
Brand
Rating

Wav Cabs

Wav Cabs

3.2 Summary
MichaelNSW
 

T 8142, from Randwick to East Gardens, on 20/10 night, driver auth.B44054 , Mr Saviti, professional and honest . I've left inadvertently my phone in… Read more

his taxi but Mr Saviti took time to deposit phone at Bondi Beach police station after his next job. Many thanks Mr Saviti and many happy customers in the future. Michael D'Lecki

evee

evee

3.8 Summary
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SimonNSW
  Verified

Convenient & affordable – I live in the middle of a large city, and gave up on car ownership about 5 years ago. I was determined that when I needed a car, it would be… Read more

electric, and EVEE has been a fantastic find. I'm lucky with lots of participating EV owners in the EVEE-verse close by, tons of options and fast feedback on rental requests. Web browser interface is well designed & very easy to use. Participating owners are all great in my experience, delighted to help clients enthusiastic about the EV future, and almost always flexible about dropoff/pickup, extending the rental etc. Tolls and charging fees take a little while to work their way through the system, but again, owners relaxed about that and me too.

Shebah

Shebah

2.4 Summary
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Samantha R.3 posts
  Verified

Placed booking at 9pm for 10pm pick up. At 10pm no driver had taken booking. Support said give it 10minutes more while they called and had a driver… Read more

allocated. 10.11pm I called support as no one had turned up or been allocated. Was told there were no drivers (Adelaide). But at 9pm they took my money…. Now I have $60 held funds. Money should never have been taken when no drivers existed!

Uber

Uber

1.3 Summary
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Richard Linton
 

I paid just under $100 for a kfc food delivery. An hour and a calf later, still do delivery! I closed my gate. Soon after the driver dumped the… Read more

delivery outside my gate. Two hours later!! Do not use this delivery service! I returned the dumped bags back to the store just up the road. I asked for a refund and they blamed it on uber! No refund! No food to consume!!

Byro

Byro

5.0 Summary
JosephNSW8 posts
  Verified

BYRO is just fantastic. Their cars are always seriously impressive – always spotless, really comfortable, and just feel a step above the usual.… Read more

Excellent service for the price and always very flexible. Makes such a difference!

And the drivers themselves? Absolutely brilliant. Every single one I've had has been punctual, super friendly but still professional, and you can tell they really know their way around and know all the hidden gems of Byron. You just feel safe and relaxed. I have used them multiple times and have recommended them to all my family and friends and they have had excellent things to say too.

Definitely my go-to whenever I visit Byron Bay.

Wav Maxi Cabs

Wav Maxi Cabs

5.0 Summary
Mohd A.NSW
 

Best Maxi service in Roseland to Airport – I had an excellent experience with Sam. He confirmed by text the night before and arrived on schedule. Excellent and dependable, with a very friendly and supportive driver. Definitely going to use you guys again.

Ozzy Cabs

Ozzy Cabs

5.0 Summary
sa r.
  Verified

Ozzy maxi cabs - used them for baby seat transport from international airport during our trip to sydney, Australia. They have professional drivers,… Read more

clean and tidy cars , we also used them across sydney for transfers like taronga zoo, opera house, sydney tower eye, manly and bondi beach. I would highly recommend them for sydney taxi tranfers and maxi cab sydney. They are best sydney airport taxis.

DiDi

DiDi

1.2 Summary
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Stan c.VIC3 posts
  Verified

Price scam! Estimated $53, adjustment $39! $92 total charge. Avoid DiDi! Edit: I'm satisfied with the resolution. Thanks Didi support for the… Read more

promptly response.

I posted above because didn't find where to contact the company. (Should through "my trip")

Due to some reason the trip was marked "different route, time delay" so the adjustment applied.

After few exchange Didi offered generous compensation including full refund and coupons. however I indeed am happy with the driver and the car think he should be awarded with his job not be punished empty handed because of human error/glitch, so I rated him 5 stars and tipped reasonable $$.

I would recommend Didi because of the competitive fare and customer service.

13 Cabs

13 Cabs

1.2 Summary
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HHL
 

I pre-booked the night before for 5:45am , at 5h55 no cab still "finding you a cab" . Had to cancel the cab and booked uber instead. Uber came in 3mins. Never again

13cabs

13cabs

1.3 Summary
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Amit M.3 posts
 

What a poor service, booked a taxi maxi 5 hours before the ride. No cab arrived. Called customer service and on priority they sent a Camry. Never trust these guys.

Coach Hire

Coach Hire

1.6 Summary
lindaking03VIC
 

STAY AWAY! Booked wedding transport for 3 November 2023 and unfortunately had shocking experience. The driver arrived late, causing delays to our… Read more

entire schedule.

Most concerning was that the driver asked my brother (the day-of contact) for an additional $300 cash for “potential damages,” which was never agreed to in our booking. We had already paid in full. He felt pressured to hand over what cash he had on the day ($150) to avoid issues on the day.

On the return trip, despite no damages, the driver initially refused to give the money back and only did so after being pushed.

I tried to follow this up directly with the company but received no real support—only generic responses.

Very unprofessional and unethical behaviour. Be very careful dealing with these cowboys.

GM Cabs

GM Cabs

1.1 Summary
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WilsonVIC
  Verified

I boarded a GM cab near southern cross train station in Melbourne on 17 Feb 2026, to Hotel Grand Chancellor. It was a short distant, less than 10mins… Read more

ride. I was surprised the fare was A$35. The driver looks and sounds with Indian accent. I suspect he did not follow the meter. Uber ride would had cost me only A$15. Since then I never take GM cab.

Black & White Cabs

Black & White Cabs

1.4 Summary
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Marigold6 posts
 

Charged $95 for taxi from airport to Brisbane city!! Friends booked an Uber - they paid $40 - staying at same hotel. We paid him in cash as well! Uber app now added to phone :).

Taxi1

Taxi1

1.3 Summary
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Debra DawNSW
 

My driver seemed nice and chatty at first. But when my 10km journey (which is normally $40) more than doubled to $100 he said it was due to a surge.… Read more

Absolute scam of a company. No one answers the phones or emails. Do not use under any circumstances! These guys are the worst.

Jayride

Jayride

1.2 Summary
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Penang T.
  Verified

SCAM WARNING: Do NOT drive for them, they steal money from drivers! Still waiting for my unpaid hard-earned money in Malaysia for years. Why does your company ignore small partners while claiming success?

Dave2 posts
 

Alice Springs Taxis- booked to get picked up from the airport. 30 mins later called again as the Maxi had not arrived. Was advised there was no record of the booking and the only maxi driver had now clocked off. Poor service.

Central Coast Shuttles

Central Coast Shuttles

5.0 Summary
TimNSW3 posts
  Verified

Used Central Coast Shuttles for our trip back home they where great and they waited for us even when our flight was delayed great end to a holiday

Here’s My Ride

Here’s My Ride

5.0 Summary
choy v.VIC
  Verified

The best ride services in Australia. Must book for anyone needing transport.

AUSSIENSW25 posts
 

This morning Yvette (my Assistance Dog) and I took a ride with Michael. We were very impressed, Michael was early and when we buckled up discovered… Read more

his car was very clean and tidy. Yvette was tethered to the seat belt and was very comfortable. The day was extremely hot and we appreciated the aircon :)

With serval payment methods the price was cheaper than a Taxi. This is a great service and one we will be using again in the future :) Excellent service!

Silver Taxi Sydney

Silver Taxi Sydney

1.0 Summary
Lars NilssonNSW7 posts
 

I am totally disappointed by the service today from Silver Taxis. At about 9:30 this morning I booked a taxi to pick me up 12:10 at my address in… Read more

Frenchs Forest. I got a confirmation email. At 12:10 the taxi had not arrived, and I had not heard anything from the Taxi company. I called them, and they promise to call me back. At 12:20 I had still not seen any taxi, or heard anything, so I called again. Same answer: they should investigate and call me back. 12:30 (which was the time for the appointment I had in Sydney) and still nothing. I called them again, with same response: they should investigate and call me back. At 12:35 a driver called me and said that he was on his way. He turned up about five minutes later, but being from a different taxi company. This is the last time I have used Silver Taxis, the performance is totally unacceptable. I would put this in the testimonials, but they are obviously only open for positive comments.

Newcastle Cabs

Newcastle Cabs

1.5 Summary
paul s.NSW
 

Terrible service – Booked a cab on line for next morning, which was easy to do. Cab didn't turn up so had to order Uber, which turned up 11 mins after cab was due, and… Read more

still got us to train station with 10 minutes to spare. Taxi service contacts me via txt informing me that the taxi was arriving at our address, which was 35 minutes after scheduled booking. Very unreliable and terrible service. Will only be using Uber from now on. Uber was also $9 cheaper in the fare.

Mandurah Taxis

Mandurah Taxis

1.0 Summary
DerIveD_62WA20 posts
 

2 weeks ago, I waited 2 hours for a taxi, i rang again, they said, very busy, they'd assign one to me when available. Today I rang a taxi 8.50am, at… Read more

9.50am I rang to ask about my taxi, said sorry very busy, will assign one when available, I asked how long to wait, they said, indefinite time. I canceled the taxi ‐--------- I got an UBER in 10 minutes costing $10.

Orcas Taxis

Orcas Taxis

1.5 Summary
Charlie C.SA
 

Customer service 0/10 – I live in the middle of no where and so most of my rides with orca are at least $75.00 the last one was actually $190.00. Today I rung for a taxi and… Read more

after waiting for an hour for a car to accept the job, the taxi got within four kilometres of the pick up location.. then seven... then nine. I rang through and was told by the automated system that I'd already been picked up. I well and truly had not I was still freezing on the side of the road waiting. The operator then must have put me back on the bottom of the list because I was then going to be waiting another 17 km of travelling time before I was to be picked up. I called the customer line and asked for some sort of discount as I was now about ninety minutes from the time I placed the booking, and still had 15 minutes or so left to wait. I was told I could haggle with the driver that was my only option. I'm not going to do this, the guy is trying to feed his family etc and it's not the same driver that bailed in the prior car, so it's not his fault. And it ran the risk of an argument or confrontation and no one should have to deal with that when either at work, or trying to pay $80 to just get to the shops! I rang again and tried to explain that and was again told to haggle with the hard working driver. Any other service industry business would have offered 25% to 50% off the trip for the head ache, especially when my trips are on rare occasion below triple figure payments. An offer of a 10% discount would have made me feel like I was validated and actually heard, instead of being brushed off and made to feel as though my money and my time and my position as a "valued" customer actually meant something. Poor poor administrative work (I'm guessing this is why the original kerfuffle occured) and terrible customer service. Severely disappointed.

Fast Maxi

Fast Maxi

1.0 Summary
F S.2 posts
 

Terrible. The driver was very late - he blamed us and said he drove through the airport car park and couldn’t see us and when we got in the car his… Read more

last fare trip was on the screen and showed he was just doing another pick up.

Baby seat is not compliant - filthy and the straps were loose around the babies shoulders. He chucked it into the car from the back of the boot and held it on with a loose seat belt. Families do not use this service!!

Grab

Grab

1.0 Summary
NandaNSW9 posts
 

Grab taxi service in Asia – Grab is as just bad as Uber. You cannot contact them over the phone. The phone numbers listed under customer service is all bogus numbers and are not… Read more

in service. I downloaded the Grab app while in Singapore, but my account was suspended for unknown reasons. I just couldn't use Grab at all. I sent messages after message through Grab app but upto now there is no responce. I spoke to a tec officer from Just Answer and he said he will charge me a refundable deposit of Aus $ 2 but charged me Aus $ 66, but he couldn't solve my problem after wasting my time. He wanted me to go to Grsb website and follow the prompts. But ther was no such category for me to lodge a complaint. All these guys are frauds. I had a different experience with Uber . So guys be very very careful with these guys. For emergency there is no way of connecting them.

JasonNSW29 posts
 

I can no longer drive due to multiple medical conditions and am waiting for access to Community Transport. I needed to rely on buses and taxis until… Read more

approval came through. I still use buses and taxis for short journeys not covered by Community Transport. Over a 2 month period, I needed to wait for over an hour, on 4 occasions, for a taxi. I missed one specialist appointment and needed to reschedule and on another occasion had the $50 of meat I had bought go off while waiting for a taxi in 35+ degree heat. On 2 of these occasions I was at a Taxi Rank, at my local shopping centre. I used Taxis and not Uber on principle, as I have seen many similar industries collapse over the past decade. I now use Uber only and would advise everyone to do the same. Uber have their issues but having to wait for a long period of time is not one of them. Taxis always state "first available" whereas Uber will give you an exact arrival time and price. I have had taxi drivers add a tip, without my knowledge. Uber drivers can't do this. The Taxi industry have had about a decade to adjust to the problems that Uber have presented them, and nothing seems to have changed. I now treat Taxis as dinosaurs, extinct.