Best Airlines

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Based on 26,102 reviews
China Southern Airlines

China Southern Airlines

4.7  (4,370) Summary
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Stephen
Stephen
 
ShockingShocking flight got delayed 24 hours without reason, London to Auckland, zero customer service avoid at all cost. Show details
Korean Air

Korean Air

3.7  (48) Summary
sprawn
sprawnNSWSydney, NSW14 posts
 
China Airlines

China Airlines

3.3  (44) Summary
Paul T.
Paul T.
 
Beware airline has changed there baggage allowanceWould fly regularly to nzwith China airways Taking fishing rods with me. Always under my weight allowance. Just booked in and was charged $75 for 1.5kg of extra baggage!!! Was still under weight allowance but had extra bag. So $75 payable. Show details
Royal Brunei Airlines

Royal Brunei Airlines

2.8  (136) Summary
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Emily R.
Emily R.2 posts
  Verified
Japan Airlines

Japan Airlines

2.9  (68) Summary
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Mercedes P.
Mercedes P.SAMetropolitan Adelaide, SA
 
Child and father separated on the planeVery disappointing my husband is flying back in a few hours from Malasia ( stop over coming from Japan) to Adelaide, my son aged 12 is not seating next to him. Won’t be flying back with them again. Show details
Rex Airlines

Rex Airlines

2.5  (626) Summary
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Leslee D
Leslee D
 
Happy travellerWe had a quick check-in, smooth flight, charming staff and were given a complimentary upgrade on a flight to Canberra. Also much cheaper than other airlines. First time with Rex and would recommend. Show details
Hawaiian Airlines

Hawaiian Airlines

2.6  (123) Summary
Matt Bentley
Matt Bentley
 
Singapore Airlines

Singapore Airlines

2.3  (674) Summary
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Ingrid
IngridVICGippsland, VIC6 posts
 
Xiamen Airlines

Xiamen Airlines

4.0  (10) Summary
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Shakthi
ShakthiVICGreater Melbourne (Outer), VIC
 
Vietnam Airlines

Vietnam Airlines

2.2  (119) Summary
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Lana
LanaVICGreater Melbourne (Inner), VIC2 posts
 
Cathay Pacific Airways

Cathay Pacific Airways

2.2  (213) Summary
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shane peters
shane petersQLDSouth East Queensland, QLD3 posts
 
SMASHED LUGGAGE...NEVER AGAINFlew from brisbane australia to cebu philippines. On arrival in philippines my luggage was cracked and broken. Calling was a waste of time they would not take my call...on hold for over an hour...NEVER AGAIN Show details
Delta Air Lines

Delta Air Lines

2.3  (69) Summary
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Alex Brennan
Alex BrennanNSWIllawarra, NSW3 posts
 
Worst long haul flight of my life3 hour delay, unfriendly and unresponsive staff, toilets were filthy and the food was disgusting. I will never fly Delta again. Show details
Link Airways

Link Airways

3.2  (14) Summary
Julie
Julie
 
Great serviceExtremely friendly staff - it was nice to be treated like I mattered. Well done Show details
Emirates Airlines

Emirates Airlines

2.0  (521) Summary
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Karen
Karenmelbourne14 posts
 
Bonza

Bonza

2.0  (250) Summary
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Andrea S.
Andrea S.NTDarwin, NT
 
Bonza don't pay their refundsBonsa cancelled our flight on 1/12/2023, It is now March 2024 and I have still not received a full refund.

They do not respond to emails and the have no customer services line to talk to anyone.

Never fly this airline they are totally unreliable and will go out of their way to rip you off. Shame on you Bonza! Show details

Virgin Atlantic

Virgin Atlantic

2.7  (23) Summary
Angie M
Angie MMelbourne5 posts
 
Asiana Airlines

Asiana Airlines

3.1  (14) Summary
Aiden N.
Aiden N.NSWSydney, NSW3 posts
 
A lot of delayed and cancelled flights with Air AsianaIncheon airport is good. Been here many times but Air Asiana has so many delays and cancellations, be mindful. I missed by connecting flight (also Asiana) the first flight from Sydney was delayed. I got a $11 voucher.. lol. I ended up missing christmas with my family.
Never again will I fly Asiana. Show details
Air New Zealand

Air New Zealand

1.9  (403) Summary
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Hoopyfrood
HoopyfroodNSW3 posts
  Verified
Nexus Airlines

Nexus Airlines

4.0  (8) Summary
Anita
AnitaWestern Australia
  Verified
Highly recommended!Nexus have been nothing but accommodating and caring. They have helped me process a booking easily when flights were missed and their staff were friendly. Thankyou Nexus! Highly recommend this airline! Show details
Thai Airways

Thai Airways

1.9  (247) Summary
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IM-Melbourne
IM-MelbourneVICGreater Melbourne (Metropolitan), VIC5 posts
 
Air China

Air China

2.3  (39) Summary
Roman
RomanNSWSydney, NSW2 posts
 
Horrible Company Web-SiteOnline check-in is a huge challenge. Website does not work properly. No response on phone calls or online requests. Unfortunately, cannot put rating 0. Show details
British Airways

British Airways

2.0  (74) Summary
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Bbb
BbbNSWSydney, NSW7 posts
 
Terrible experience, never again!!!!AVOID!!! Absolutely terrible!!!
Horrible connections. Tiny seats. Food was so horrible couldn't even touch it. To top it up they lost my luggage. Never again! Show details
United Airlines

United Airlines

1.9  (197) Summary
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mike s
mike s
  Verified
Virgin Australia

Virgin Australia

1.8  (2,220) Summary
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Wilma
Wilma
  Domestic
China Eastern Airlines

China Eastern Airlines

2.1  (52) Summary
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Ernesto B.
Ernesto B.
 
No customer serviceI purchase a ticket premium economy , they swap the aircraft from Shangai to Rome and no premium economy available anymore. No communication to advice that no premium economy available, didn’t make any effort was made to upgrade to business, no any responsibility for they own mistakes and pore communication . Show details
Garuda Indonesia

Garuda Indonesia

1.9  (118) Summary
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Haidy K
Haidy K2 posts
 
Horrible airlineWe had a flight booked to Bali, they emailed us a few hours before our flight saying that our flight was delayed by 10hours! I can appreciate that flights may need to delay for a couple of hours or so, but 10 hours is ridiculous! Never flying with garuda again Show details
Qatar Airways

Qatar Airways

1.7  (486) Summary
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Wayne Burgess
Wayne Burgess7 posts
  Verified
Fiji Airways

Fiji Airways

1.6  (129) Summary
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Agitated Individual
Agitated Individual
 
No cancellation policyThey refuse to cancel or reschedule flights, even if you're willing to pay for it. They force you to buy new flights. Show details
Malaysia Airlines

Malaysia Airlines

1.6  (507) Summary
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Kaliammah G.
Kaliammah G.
 
Air Canada

Air Canada

1.6  (148) Summary
Stephen
Stephen
 

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