Best Airlines

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Based on 26,272 reviews
China Southern Airlines

China Southern Airlines

4.7  (4,372) Summary
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Jenny
JennyNSW
 
Korean Air

Korean Air

3.7  (49) Summary
Howard P.
Howard P.2 posts
 
Very good serviceThe flight from sydney to south korea was good, service was good and food was actually better than most airplane food! Show details
China Airlines

China Airlines

3.3  (44) Summary
Paul T.
Paul T.
 
Beware airline has changed there baggage allowanceWould fly regularly to nzwith China airways Taking fishing rods with me. Always under my weight allowance. Just booked in and was charged $75 for 1.5kg of extra baggage!!! Was still under weight allowance but had extra bag. So $75 payable. Show details
Royal Brunei Airlines

Royal Brunei Airlines

2.8  (136) Summary
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Emily R.
Emily R.2 posts
  Verified
Japan Airlines

Japan Airlines

2.9  (68) Summary
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Mercedes P.
Mercedes P.SA
 
Child and father separated on the planeVery disappointing my husband is flying back in a few hours from Malasia ( stop over coming from Japan) to Adelaide, my son aged 12 is not seating next to him. Won’t be flying back with them again. Show details
Rex Airlines

Rex Airlines

2.5  (638) Summary
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Allie T.
Allie T.
 
Best flight in yearsStaff were professional and accommodating, flight was smooth and on time, other customers were polite and friendly, food was great. Show details
Hawaiian Airlines

Hawaiian Airlines

2.6  (123) Summary
Matt Bentley
Matt Bentley
 
Singapore Airlines

Singapore Airlines

2.4  (680) Summary
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Gaye Hodges
Gaye Hodges4 posts
 
Xiamen Airlines

Xiamen Airlines

4.0  (10) Summary
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Shakthi
ShakthiVIC
 
Vietnam Airlines

Vietnam Airlines

2.2  (121) Summary
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Baron K.
Baron K.
  Verified
Cathay Pacific Airways

Cathay Pacific Airways

2.2  (214) Summary
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Mitch
Mitch16 posts
  Verified
Delta Air Lines

Delta Air Lines

2.3  (69) Summary
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Alex Brennan
Alex BrennanNSW3 posts
 
Worst long haul flight of my life3 hour delay, unfriendly and unresponsive staff, toilets were filthy and the food was disgusting. I will never fly Delta again. Show details
Bonza

Bonza

2.0  (276) Summary
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Dom W.
Dom W.
 
Customer Service terribleNeeded to reschedule a flight due to illness. App would not allow a change beyond March for first flight.
Went onto live chat. After 1.15 min waiting in a queue we are about to give up.
I tried to find a way to give them direct feedback & I couldn’t find anything.
Lost trust in Bonza now & don’t believe they have an acceptable customer service. Show details
Link Airways

Link Airways

3.2  (14) Summary
Julie
Julie
 
Great serviceExtremely friendly staff - it was nice to be treated like I mattered. Well done Show details
Emirates Airlines

Emirates Airlines

2.0  (524) Summary
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lis t.
lis t.
 
Virgin Atlantic

Virgin Atlantic

2.7  (23) Summary
Angie M
Angie MMelbourne5 posts
 
Asiana Airlines

Asiana Airlines

3.1  (14) Summary
Aiden N.
Aiden N.NSW3 posts
 
A lot of delayed and cancelled flights with Air AsianaIncheon airport is good. Been here many times but Air Asiana has so many delays and cancellations, be mindful. I missed by connecting flight (also Asiana) the first flight from Sydney was delayed. I got a $11 voucher.. lol. I ended up missing christmas with my family.
Never again will I fly Asiana. Show details
Air New Zealand

Air New Zealand

1.9  (404) Summary
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Travel
TravelNSW4 posts
 
AppaullingMy flight was cancelled from syd to auck, moved forward a day and cancelled again with no flight available on that day!!!
Employees tried to be helpful but one did hang up on me.
After jumping up and down during several calls(time wasters) i was finally moved to another carrrier. Not a good start to a holiday and extra expense.. Show details
Nexus Airlines

Nexus Airlines

4.0  (8) Summary
Anita
AnitaWestern Australia
  Verified
Highly recommended!Nexus have been nothing but accommodating and caring. They have helped me process a booking easily when flights were missed and their staff were friendly. Thankyou Nexus! Highly recommend this airline! Show details
Thai Airways

Thai Airways

1.9  (246) Summary
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IM-Melbourne
IM-MelbourneVIC5 posts
 
Air China

Air China

2.3  (39) Summary
Roman
RomanNSW2 posts
 
Horrible Company Web-SiteOnline check-in is a huge challenge. Website does not work properly. No response on phone calls or online requests. Unfortunately, cannot put rating 0. Show details
British Airways

British Airways

2.0  (74) Summary
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JnC
JnC
 
United Airlines

United Airlines

1.9  (197) Summary
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mike s
mike s
  Verified
Virgin Australia

Virgin Australia

1.8  (2,244) Summary
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Peter B.
Peter B.2 posts
  Domestic
Cheerful people happy to assistStaff at Virgin were fantastic, friendly and helpful. Especially after another airline cancelled our flight and left us with very poor options to get back home. Virgin stepped up and saved the day, with a smile. Show details
China Eastern Airlines

China Eastern Airlines

2.1  (52) Summary
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Ernesto B.
Ernesto B.
 
No customer serviceI purchase a ticket premium economy , they swap the aircraft from Shangai to Rome and no premium economy available anymore. No communication to advice that no premium economy available, didn’t make any effort was made to upgrade to business, no any responsibility for they own mistakes and pore communication . Show details
Garuda Indonesia

Garuda Indonesia

1.9  (118) Summary
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Haidy K
Haidy K2 posts
 
Horrible airlineWe had a flight booked to Bali, they emailed us a few hours before our flight saying that our flight was delayed by 10hours! I can appreciate that flights may need to delay for a couple of hours or so, but 10 hours is ridiculous! Never flying with garuda again Show details
Qatar Airways

Qatar Airways

1.7  (489) Summary
Ange
AngeQLD2 posts
 
Fiji Airways

Fiji Airways

1.7  (131) Summary
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Noel
NoelNSW34 posts
 
Malaysia Airlines

Malaysia Airlines

1.6  (508) Summary
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Sibu Joy
Sibu Joy
 
Air Canada

Air Canada

1.6  (149) Summary
Emma
Emma4 posts
 

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