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Best Airlines
90 listings
International AirlinesChina Southern Airlines
Latest review: I booked two tickets via AuntyBetty website to fly out to Kunming from Sydney and stopover in Guanghzhou on 14/10/2020. Due to the Pandemic, Australian citizens are not allowed to leave the country.
- Review Summary
- Transparency 4.0 (57)
- In-Flight Service 4.7 (88)
- In-Flight Entertainment 4.4 (84)
- Food4.4 (86)
- Seat Room4.4 (88)
- Value for Money4.3 (93)
- Wi-Fi5.0 (1)
International AirlinesKorean Air
Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice
International AirlinesJapan Airlines
Latest review: Japan Airlines have no direct customer service available for changes made by them. They cancel your flight and ensure they are not contactable nor interested in assisting their passengers. Many
- Review Summary
- Transparency 2.1 (9)
- In-Flight Service 2.9 (10)
- In-Flight Entertainment 2.7 (10)
- Food2.9 (10)
- Seat Room3.2 (10)
- Value for Money2.3 (10)
- Wi-Fi1.3 (3)
International AirlinesSingapore Airlines
Latest review: Singapore Airlines were always by preferred airline of choice pre COVID-19. This won’t be the case anymore. The deceitful actions they took to try and avoid refunding my airfares, and the fact that I
- Review Summary
- Transparency 2.5 (60)
- In-Flight Service 3.3 (42)
- In-Flight Entertainment 3.4 (38)
- Food2.7 (42)
- Seat Room3.0 (44)
- Value for Money2.5 (65)
- Wi-Fi1.9 (8)
International AirlinesChina Airlines
Latest review: Booked to go to England in June direct on their Website . Received an text and email this Thursday, one section cancelled. With the help of the Customer service they guided me through the online
- Review Summary
- Transparency 4.1 (7)
- In-Flight Service 4.2 (6)
- In-Flight Entertainment 3.7 (6)
- Food3.7 (6)
- Seat Room4.3 (7)
- Value for Money4.3 (7)
International AirlinesRoyal Brunei Airlines
Latest review: I first contacted Royal Brunei on 2/4/20, via their website, requesting a refund for my cancelled flight in May. I shouldn't have had to contact them at all, but did not receive any proactive
- Review Summary
- Transparency 2.0 (7)
- In-Flight Service 3.0 (13)
- In-Flight Entertainment 2.6 (12)
- Food2.9 (11)
- Seat Room3.1 (12)
- Value for Money2.1 (16)
International AirlinesHawaiian Airlines
Latest review: We had flights to Honolulu & beyond booked for September 2020, but due to Covid-19 the flights were cancelled. After receiving their email I contacted the Hawaiian Airlines help line seeking help to
- Review Summary
- Transparency 2.1 (8)
- In-Flight Service 1.8 (9)
- In-Flight Entertainment 2.1 (8)
- Food1.3 (8)
- Seat Room2.1 (9)
- Value for Money2.2 (10)
Domestic Airlines and International AirlinesVirgin Australia · includes 2 listings
Latest review: So virgin have been harassing me and pursuing me for posting footage of them destroying customer luggage. Instead of any thanks for drawing it to their attention, they’ve got angry aggressive and a
- Review Summary
- Transparency 2.1 (120)
- In-Flight Service 2.4 (100)
- In-Flight Entertainment 1.9 (83)
- Food2.1 (92)
- Seat Room2.5 (102)
- Value for Money2.0 (133)
- Wi-Fi1.8 (31)
International AirlinesCathay Pacific Airways
Latest review: Full marks and much appreciation for a prompt and full refund of our unused flights due to Covid 19 from Paris to Hong Kong and Hong Kong to Sydney. We had a refund in our account just 12 days after
- Review Summary
- Transparency 2.2 (29)
- In-Flight Service 2.3 (23)
- In-Flight Entertainment 2.7 (21)
- Food2.4 (23)
- Seat Room2.8 (21)
- Value for Money2.3 (32)
- Wi-Fi2.3 (8)
International AirlinesAir New Zealand
Latest review: My luggage arrived at Auckland while I waited to board my flight to Sydney. The flight itself was fine, but the baggage checks at the airport stole items out of my bags. Brand new pairs of socks in
- Review Summary
- Transparency 1.7 (38)
- In-Flight Service 2.2 (22)
- In-Flight Entertainment 2.6 (17)
- Food2.3 (18)
- Seat Room2.3 (22)
- Value for Money1.8 (39)
- Wi-Fi4.0 (1)
International AirlinesVietnam Airlines
Latest review: I would advise not booking Vietnam Airlines. Due to COVID we have not been able to travel but after 6 months of asking for a refund of $16,000, we still haven’t received one, despite recent p
- Review Summary
- Transparency 2.4 (19)
- In-Flight Service 3.4 (15)
- In-Flight Entertainment 3.4 (14)
- Food3.3 (15)
- Seat Room3.1 (14)
- Value for Money2.3 (20)
International AirlinesThai Airways
Latest review: It all started when we booked the flights in February, and our credit card was debited $5797.85. Thai airways then cancelled our flight on March 25. I initially waited 48 hours for someone from Thai
- Review Summary
- Transparency 1.6 (17)
- In-Flight Service 2.1 (15)
- In-Flight Entertainment 2.7 (12)
- Food2.0 (14)
- Seat Room2.1 (14)
- Value for Money1.7 (22)
- Wi-Fi1.8 (5)
International AirlinesEmirates Airlines
Latest review: Booked a 4 flight itinerary which cost us $1600aud pp took 1 flight and were offered only $178aud refund requested refund review in April no reason given no refund
- Review Summary
- Transparency 1.9 (49)
- In-Flight Service 2.7 (46)
- In-Flight Entertainment 3.1 (42)
- Food2.7 (45)
- Seat Room2.7 (46)
- Value for Money2.1 (59)
- Wi-Fi2.3 (15)
International AirlinesDelta Airlines
Latest review: We had flights to America from Australia booked with air New Zealand. Air NZ made a schedule change which didn’t suit so we received a full refund no problem (thanks Air NZ) Then we booked with d
- Review Summary
- Transparency 2.0 (3)
- In-Flight Service 2.3 (4)
- In-Flight Entertainment 2.3 (4)
- Food2.8 (4)
- Seat Room2.0 (4)
- Value for Money2.3 (3)
- Wi-Fi1.0 (1)
Domestic AirlinesREX
Latest review: I am terrified of flying and every time I fly with Rex they have been amazing. Super friendly and helpful. Made it heaps better for me and I was more confident the next time I
- Review Summary
- Transparency 2.3 (11)
- In-Flight Service 3.3 (12)
- In-Flight Entertainment 2.0 (4)
- Food2.7 (9)
- Seat Room2.8 (10)
- Value for Money2.3 (15)
International AirlinesBritish Airways
Latest review: The current Covid 19 pandemic is driving everyone nuts. Today is 22nd April 2020. I booked a return flight to Heathrow back in October 2019, flying 30th April.....next week!! Talk about bad timing.
- Review Summary
- Transparency 2.5 (4)
- In-Flight Service 3.0 (2)
- In-Flight Entertainment 3.0 (1)
- Food3.0 (1)
- Seat Room3.0 (2)
- Value for Money2.8 (4)
Domestic Airlines and International AirlinesQantas · includes 2 listings
Latest review: I had my tickets cancelled WITHOUT notification from Qantas. I asked for a refund and someone told me they were going to send me a refund email. After 25 days and 9 emails with NO RESPONSE, I don’t k
- Review Summary
- Transparency 1.6 (235)
- In-Flight Service 2.4 (161)
- In-Flight Entertainment 2.5 (134)
- Food2.1 (145)
- Seat Room2.3 (168)
- Value for Money1.6 (266)
- Wi-Fi2.0 (40)
International AirlinesQatar Airways
Latest review: I bought a ticket from MEL - TLL from Qatar airways, which was cancelled twice without any notice! After being able to rebook the flight for the third time I was on my way. Half way to Stockholm,
- Review Summary
- Transparency 1.7 (55)
- In-Flight Service 3.2 (54)
- In-Flight Entertainment 3.2 (47)
- Food2.9 (49)
- Seat Room3.0 (52)
- Value for Money2.2 (67)
- Wi-Fi2.9 (16)
International AirlinesVirgin Atlantic
Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the
International AirlinesUnited Airlines
Latest review: United Airlines has shaken my faith playing with my health during COVID 19 and patience. Never again after being loyal for years loyal and supportive. I started looking for a more respectful airline
- Review Summary
- Transparency 1.7 (6)
- In-Flight Service 2.0 (5)
- In-Flight Entertainment 3.3 (3)
- Food3.0 (4)
- Seat Room2.5 (6)
- Value for Money1.9 (7)
- Wi-Fi2.0 (2)