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Best Airlines
Best Airline
China Southern Airlines
Latest review: We always fly with China Southern Airlines, and due to the COVID restrictions my wife was unable to get her flight back to Sydney. We eventually were able to book a flight back to Sydney, and the
- Transparency 3.9 (62)
- Value for Money4.2 (98)
- Seat Room4.4 (90)
- Food4.4 (88)
- In-Flight Service 4.7 (90)
- In-Flight Entertainment 4.3 (86)
- Wi-Fi3.0 (2)
Korean Air
Latest review: I had heard really good things about Korean Air so was really shocked; As plane not full looks like they traded down for a really old plane with tiny narrow uncomfortable seats; I paid extra for sear
- Transparency 3.0 (1)
- Value for Money3.0 (1)
- Seat Room1.0 (1)
- Food3.0 (1)
- In-Flight Service 3.0 (1)
- In-Flight Entertainment 2.0 (1)
- Wi-Fi3.0 (1)
China Airlines
Latest review: Booked to go to England in June direct on their Website . Received an text and email this Thursday, one section cancelled. With the help of the Customer service they guided me through the online
- Transparency 4.1 (7)
- Value for Money4.3 (7)
- Seat Room4.3 (7)
- Food3.7 (6)
- In-Flight Service 4.2 (6)
- In-Flight Entertainment 3.7 (6)
Japan Airlines
Latest review: Japan airlines just called me to tell me my flight got cancelled and said that it was my fault for purchasing a ticket that requires me to have an overnight stay (19hours layover) when they do not
- Transparency 1.6 (18)
- Value for Money1.7 (19)
- Seat Room3.0 (11)
- Food2.7 (11)
- In-Flight Service 2.7 (11)
- In-Flight Entertainment 2.5 (11)
- Wi-Fi1.3 (4)
Royal Brunei Airlines
Latest review: I first contacted Royal Brunei on 2/4/20, via their website, requesting a refund for my cancelled flight in May. I shouldn't have had to contact them at all, but did not receive any proactive
- Transparency 2.0 (7)
- Value for Money2.1 (16)
- Seat Room3.1 (12)
- Food2.9 (11)
- In-Flight Service 3.0 (13)
- In-Flight Entertainment 2.6 (12)
Hawaiian Airlines
Latest review: My kids flew with this airline from Melbourne to san Fransisco . Stupid delays ( long time getting plant to tarmac , more delays allowing Passengers off , bag machine broke so long delays getting
- Transparency 1.8 (11)
- Value for Money2.0 (13)
- Seat Room1.9 (11)
- Food1.3 (10)
- In-Flight Service 1.8 (11)
- In-Flight Entertainment 2.0 (10)
- Wi-Fi1.0 (2)
Singapore Airlines
Latest review: I’ve been trying for over 2 months to resolve this issue but I’m told there is nothing they can do
- Transparency 1.8 (142)
- Value for Money1.9 (149)
- Seat Room2.6 (80)
- Food2.4 (74)
- In-Flight Service 2.7 (77)
- In-Flight Entertainment 2.9 (68)
- Wi-Fi1.9 (34)
REX
Latest review: I don't think a flight has ever been on etime.....forever delayed and feel like a mushroom....fed s..t and kept in the dark.....not happy was promised cheaper flights due to living in a rural town
- Transparency 3.1 (139)
- Value for Money3.1 (157)
- Seat Room3.4 (113)
- Food3.3 (87)
- In-Flight Service 3.7 (110)
- In-Flight Entertainment 2.7 (47)
- Wi-Fi2.8 (41)
Cathay Pacific Airways
Latest review: I booked a ticket for a friend to fly to Hong Kong with Cathay Pacific but unfortunately there were no quarantine hotels available so I had to cancel the ticket. Price was circa $1620 and the
- Transparency 2.1 (33)
- Value for Money2.1 (36)
- Seat Room2.6 (23)
- Food2.3 (25)
- In-Flight Service 2.2 (25)
- In-Flight Entertainment 2.5 (23)
- Wi-Fi2.0 (10)
Vietnam Airlines
Latest review: Round trip bkk hanoi - hanoi bkk Worst airline, First time from bkk to hanoi VN 610 i gave them a benefit of the doubt, flight crew was kinda rude but i didnt say anything. We were about to land
- Transparency 2.1 (28)
- Value for Money2.1 (28)
- Seat Room2.9 (17)
- Food3.0 (18)
- In-Flight Service 3.2 (18)
- In-Flight Entertainment 3.2 (17)
- Wi-Fi2.5 (2)
Air New Zealand
Latest review: I have just sat on the phone with Air New Zealand for three hours to redeem vouchers for flights I purchased in March 2020 just prior to border closures in NZ. I spoke with three people who put me on
- Transparency 1.7 (82)
- Value for Money1.7 (84)
- Seat Room2.2 (47)
- Food2.4 (40)
- In-Flight Service 2.4 (47)
- In-Flight Entertainment 2.4 (39)
- Wi-Fi1.9 (17)
Thai Airways
Latest review: Purchased Thai Airways for my parents to travel from Pakistan to Australia. Paid extra to get the flex fare so that we can make changes to it. Tried to make a change on their return flight from Aus
- Transparency 1.3 (42)
- Value for Money1.6 (45)
- Seat Room2.4 (18)
- Food2.3 (20)
- In-Flight Service 2.3 (21)
- In-Flight Entertainment 2.8 (18)
- Wi-Fi2.1 (9)
Emirates Airlines
Latest review: Purchased the ticket on 29/07/2022 for the flight to Dubai on 30/07/2022supposed to bored on 4:15 am, from 4:15 am they kept conjuring up excuses that engines have ice at 6:47 am, they announced the
- Transparency 1.8 (75)
- Value for Money1.9 (84)
- Seat Room2.6 (60)
- Food2.7 (60)
- In-Flight Service 2.6 (62)
- In-Flight Entertainment 3.0 (57)
- Wi-Fi1.9 (29)
Virgin Australia
· includes 2 listingsLatest review: I arrived at the airport to be told a previous flight was cancelled and our seats had been given to 30 other passengers who needed to get on a cruise ship. The check in desk even took payment for
- Transparency 1.6 (450)
- Value for Money1.6 (489)
- Seat Room2.2 (286)
- Food1.7 (242)
- In-Flight Service 2.1 (282)
- In-Flight Entertainment 1.7 (215)
- Wi-Fi1.6 (154)
Delta Airlines
Latest review: Supposed to fly from Phoenix to Washington via Atalanta...Flight was altered to via Salt Lake City, without being informed. Once we arrived at Salt Lake City...At the Gate, issued new tickets with
- Transparency 1.8 (4)
- Value for Money2.0 (4)
- Seat Room1.7 (6)
- Food2.2 (6)
- In-Flight Service 1.8 (6)
- In-Flight Entertainment 2.0 (5)
- Wi-Fi1.0 (3)
British Airways
Latest review: Flight booked. Trip cancelled 2020 due to Covid. Told we could only take vouchers and no refund! No options and we certainly asked for refund. Now vouchers running out of date! Unable to get have
- Transparency 2.5 (4)
- Value for Money2.8 (4)
- Seat Room3.0 (2)
- Food3.0 (1)
- In-Flight Service 3.0 (2)
- In-Flight Entertainment 3.0 (1)
Virgin Atlantic
Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the
United Airlines
Latest review: I would like to share my terrible experience with United to spare potential travelers of the pain and suffering I endured. I was held hostage by this airline and their unprofessional dealings for 36
- Transparency 1.5 (12)
- Value for Money1.5 (14)
- Seat Room2.6 (11)
- Food2.4 (10)
- In-Flight Service 1.9 (11)
- In-Flight Entertainment 2.6 (8)
- Wi-Fi1.9 (7)
Air China
Latest review: I have flown Air China several times to Dusseldorf via Beijing from Sydney Australia for work and leisure they have 2 very different business class products for their A330 and 777 aircraft the latter
- Transparency 3.5 (2)
- Value for Money3.3 (3)
- Seat Room4.0 (3)
- Food3.7 (3)
- In-Flight Service 4.3 (3)
- In-Flight Entertainment 4.0 (3)
Qatar Airways
Latest review: flew from doha to sydney on 9th of august. was scheduled to fly on the 8th .flight was delayed 17 hours and that too we found out after being in the air for 2 hours, then we had to return to doha and
- Transparency 1.6 (128)
- Value for Money1.9 (140)
- Seat Room2.8 (91)
- Food2.8 (86)
- In-Flight Service 3.1 (92)
- In-Flight Entertainment 3.0 (82)
- Wi-Fi2.3 (43)