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Best Airlines
90 listings
International AirlinesChina Southern Airlines
Latest review: Have a flight booked with China Southern next week. The route has not flown now for 2 months due to the corona virus; however, they refuse to cancel the ticket without a huge surcharge and have
- Review Summary
- Transparency 4.1 (55)
- In-Flight Service 4.7 (88)
- In-Flight Entertainment 4.4 (84)
- Food4.4 (86)
- Seat Room4.4 (88)
- Value for Money4.3 (92)
- Wi-Fi5.0 (1)
International AirlinesKorean Air
Latest review: I flew from Sydney, Australia to Incheon, South Korea last May on a morning flight. The service was fine but they made us put the shutters down for the majority of the trip. It would have been nice
International AirlinesJapan Airlines
Latest review: Big seats, good leg room. Food was great (had the vegan option). Staff were nice and very helpful. Price was competitive and proved good value for the service. Very hard to
- Review Summary
- Transparency 3.0 (5)
- In-Flight Service 3.7 (7)
- In-Flight Entertainment 3.4 (7)
- Food3.7 (7)
- Seat Room4.0 (7)
- Value for Money2.9 (7)
- Wi-Fi2.0 (1)
International AirlinesSingapore Airlines
Latest review: Singapore Airlines are supposed to be the number one airline in the world? Certainly not currently. Surely you have had time to get your act together by now. Impossible to contact by phone, email
- Review Summary
- Transparency 2.4 (43)
- In-Flight Service 3.2 (38)
- In-Flight Entertainment 3.4 (34)
- Food2.6 (38)
- Seat Room2.9 (40)
- Value for Money2.3 (49)
- Wi-Fi1.5 (6)
International AirlinesRoyal Brunei Airlines
Latest review: Poor Customer Service: On my recent flight i was provided a voucher for the sum of USD25 and was told a follow up email will be sent. To no surprise this never happened. I followed up with numerous
- Review Summary
- Transparency 2.4 (5)
- In-Flight Service 3.0 (13)
- In-Flight Entertainment 2.6 (12)
- Food2.9 (11)
- Seat Room3.1 (12)
- Value for Money1.9 (14)
International AirlinesHawaiian Airlines
Latest review: Seattle to Hawaii 6.5 hrs. Seated rear of plane, crying children, dirty smelly diapers, food not pleasant say no more. All we requested was a seat towards the front . Our frustration was swept
- Review Summary
- Transparency 1.2 (6)
- In-Flight Service 1.6 (8)
- In-Flight Entertainment 2.1 (8)
- Food1.3 (8)
- Seat Room1.9 (8)
- Value for Money1.8 (8)
International AirlinesChina Airlines
Latest review: Flew to Frankfurt via Taipei and return. Smooth flights, on time, great food and service. Plenty of room in economy for my husband and I. Would recommend you consider China
- Review Summary
- Transparency 3.5 (4)
- In-Flight Service 4.2 (6)
- In-Flight Entertainment 3.7 (6)
- Food3.7 (6)
- Seat Room4.2 (6)
- Value for Money4.0 (5)
Domestic Airlines and International AirlinesVirgin Australia · includes 2 listings
Latest review: Virgin cancelled our flight from Brisbane to Tokyo due to Covid 19. I requested a refund as opposed to a travel credit as we are unsure when or if we will be able to travel again and the incredibly
- Review Summary
- Transparency 2.2 (102)
- In-Flight Service 2.5 (93)
- In-Flight Entertainment 2.0 (78)
- Food2.2 (88)
- Seat Room2.6 (96)
- Value for Money2.1 (118)
- Wi-Fi2.0 (26)
International AirlinesAir New Zealand
Latest review: We recently flew to San Francisco from Brisbane and spent over $12000 in flights. My simple complaint is I tried numerous times to contact Air NZ as my suitcase was damaged on the way and way back.
- Review Summary
- Transparency 1.8 (26)
- In-Flight Service 2.2 (21)
- In-Flight Entertainment 2.6 (16)
- Food2.2 (17)
- Seat Room2.2 (21)
- Value for Money1.9 (28)
International AirlinesVietnam Airlines
Latest review: Have travelled with VN airlines several trips both international and domestic. We are satisfied with their good service, friendly and attentive, good meal menu, wide selections of in flight
- Review Summary
- Transparency 2.5 (13)
- In-Flight Service 3.4 (13)
- In-Flight Entertainment 3.5 (13)
- Food3.2 (13)
- Seat Room3.1 (13)
- Value for Money2.5 (15)
International AirlinesThai Airways
Latest review: We were booked to travel from Perth to Osaka via Bangkok with Thai Airways next Friday, 3 April 2020, and over the past few days have received emails stating that our flights have now been cancelled
- Review Summary
- Transparency 1.5 (11)
- In-Flight Service 2.1 (11)
- In-Flight Entertainment 2.6 (10)
- Food1.9 (11)
- Seat Room2.2 (10)
- Value for Money1.8 (15)
- Wi-Fi2.0 (4)
International AirlinesCathay Pacific Airways
Latest review: CX cancelled my flight for Tokyo to Hong Kong due to the Coronavirus. And they promised me that I will get my refund through PayPal in 7 working days. And now, over 10 working days have past ....am
- Review Summary
- Transparency 2.1 (21)
- In-Flight Service 2.2 (19)
- In-Flight Entertainment 2.4 (17)
- Food2.2 (19)
- Seat Room2.6 (18)
- Value for Money2.0 (24)
- Wi-Fi1.7 (6)
International AirlinesEmirates Airlines
Latest review: When travelling by Emirates it is advisable to ensure that your luggage is secure and that you do not use back packs, duffel bags or any other type of bag wherby a zip can be professionally seperated
- Review Summary
- Transparency 2.1 (37)
- In-Flight Service 2.7 (41)
- In-Flight Entertainment 3.1 (37)
- Food2.7 (40)
- Seat Room2.8 (41)
- Value for Money2.2 (48)
- Wi-Fi2.2 (12)
International AirlinesDelta Airlines
Latest review: Apart from inedible food, let me list how shockingly terrible our Delta Airlines experience was: 1. Only around half of the air bus Ipads were working so no entertainment for our LA to NYC flight (I
- Review Summary
- Transparency 2.5 (2)
- In-Flight Service 2.7 (3)
- In-Flight Entertainment 2.7 (3)
- Food3.3 (3)
- Seat Room2.3 (3)
- Value for Money2.5 (2)
Domestic AirlinesREX
Latest review: After hours of delays my flight was eventually cancelled and received absolutely zero compensation for having to pay for additional accomodation and travel to be put on the next flight the next day.
- Review Summary
- Transparency 2.4 (10)
- In-Flight Service 3.3 (11)
- In-Flight Entertainment 1.7 (3)
- Food2.6 (8)
- Seat Room2.8 (9)
- Value for Money2.2 (14)
International AirlinesQatar Airways
Latest review: We booked a holiday to Finland and Norway with a tour company. On Day 2 of our 19 day holiday the whole trip was cancelled due to the unfolding Covid 19 worldwide crisis. We were stranded in
- Review Summary
- Transparency 1.6 (34)
- In-Flight Service 3.1 (44)
- In-Flight Entertainment 3.1 (39)
- Food2.9 (40)
- Seat Room3.0 (41)
- Value for Money2.3 (46)
- Wi-Fi2.9 (9)
Domestic Airlines and International AirlinesQantas · includes 2 listings
Latest review: Recently My wife and I holidayed in the UK via QANTAS booking but flew Emirates all the way, on our return flight we received our tickets at Heathrow except my wife only received a ticket for as far
- Review Summary
- Transparency 1.5 (190)
- In-Flight Service 2.4 (149)
- In-Flight Entertainment 2.6 (128)
- Food2.1 (138)
- Seat Room2.3 (155)
- Value for Money1.7 (223)
- Wi-Fi2.1 (33)
International AirlinesVirgin Atlantic
Latest review: Virgin Atlantic was amazing Check in staff friendly, helpful and professional. On board service and food excellent. Seamless connection to México with Delta airlines and again superb staff in the
International AirlinesUnited Airlines
Latest review: Booked code share flight with ANZ to return from Canada to Australia as per DFAT instructions. Checked with agent less than 24 hours before departure - All good. Next morning UAL cancelled all
- Review Summary
- Transparency 2.0 (4)
- In-Flight Service 2.0 (4)
- In-Flight Entertainment 4.0 (2)
- Food3.7 (3)
- Seat Room2.8 (5)
- Value for Money2.2 (5)
- Wi-Fi3.0 (1)
International AirlinesBritish Airways
Latest review: I booked 4 business class tickets for July 2020 this year for a substantial sum of money. I repeat. 4 business class tickets and not some economy special. I have not used your website previously
- Review Summary
- Transparency 2.0 (3)
- In-Flight Service 3.0 (2)
- In-Flight Entertainment 3.0 (1)
- Food3.0 (1)
- Seat Room3.0 (2)
- Value for Money2.0 (3)
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