Best Web Hosting Providers in Queensland Brisbane, Gold Coast, Sunshine Coast, Townsville and Cairns

Very good help got my issue fixed and helped by answering my questions

Excellent service......Kaitlyn did a great job and had issue resolved in less than 2 mins.

I normally don’t write reviews, but I have to give credit where it’s due. DreamIT Host were absolutely amazing. I honestly didn’t expect any support… Read more

reply on a Sunday, but not only did they respond in under an hour, they helped me sort out a very complex migration from my old hosting provider.

My old host had me offline for 6 weeks and I was beyond frustrated. DreamIT Host stepped in, worked through the issues with me, and got everything running again.

Fast replies, knowledgeable support, and they actually cared about fixing the problem instead of passing me around in circles. Highly recommend them if you want hosting with real customer service.

Excellent, professional and friendly as always. For hosting I would recommend.

Staff was excellent and I will recommend new Domain to friends

Coercive billing pressure, failed cancellation handling, and poor dispute resolution process I signed up for a CrazyDomains trial and cancelled… Read more

immediately upon activation. Despite this, the system did not register the cancellation and the service converted into a paid subscription. I became aware of the charge within minutes and attempted to resolve it straight away. At that point: Live chat support was not working Phone support was only available during restricted business hours No effective direct email escalation channel was available This left no practical way to stop or reverse the charge in real time. Since disputing the invoice, the company has relied solely on its Terms of Service and continued to pursue payment, despite the matter being clearly and promptly disputed. More concerningly, there has been implied escalation toward restricting unrelated services that are fully paid and in good standing. From a customer perspective, this creates significant pressure to pay a disputed invoice rather than resolving the underlying issue. There has also been no meaningful engagement in a formal dispute resolution process or escalation pathway, despite repeated requests. In my view, this raises concerns under Australian Consumer Law (ACL), particularly in relation to fair dealing, transparency in cancellation processes, and the use of disproportionate pressure tactics in debt recovery where a dispute is active. Overall experience highlights issues around: reliability of cancellation processing accessibility of support channels during urgent billing issues fairness of leveraging service restrictions during an active dispute lack of formal dispute resolution engagement Proceed with caution when using trial services, as cancellation may not be reliably processed and resolving billing issues appears unnecessarily difficult.

I have just moved all my web sites and 18 domain names to ROBTEC Hosting and am delighted with how easy Roberto made this process. I have halved the… Read more

cost of web hosting compared to my old provider and the websites are loading significantly faster. I am also saving approximately $125 on annual domain registration fees. Keep up the good work! See the attached image which shows the improved response times.

I’m genuinely impressed with what the team behind Plascrete achieved in just 24 hours. The website delivers a clean, professional, and modern… Read more

experience while clearly communicating the company’s mission around sustainable concrete solutions and recycled soft plastics. The messaging is sharp, the branding feels credible, and the site is easy to navigate across both desktop and mobile.

What stands out most is how effectively the website balances technical credibility with visual simplicity. The content explains a complex and innovative product in a way that feels accessible, engaging, and trustworthy. The overall design, speed, and structure make it hard to believe this was turned around in such a short timeframe.

For an urgent-build project, this is an outstanding result and a great example of how a focused team can deliver a high-quality digital presence under pressure.

I spent a long time choosing a decent and reliable hosting service. I've been in the market for a while now and haven't found the right fit for me. I… Read more

don't like the hype and I don't understand what I want or need. I stumbled upon Netwall.host while searching for something new. My feedback so far is positive. We're working well, and it seems we've found common ground.

Seemed to take a while to get right response..? I always prefer to be able to call someone then talk to a chatbot

Media Fortress helped us revamp our old dusty website. Communication was great, sound advice and the results are awesome! Thanks Steve.

Cloudloop the best internet company – The best service from any company bar none. They actually say what they will do and they do it . Personal service without a ridiculous price tag. I… Read more

had my server moved from some other hopeless company and they made it all so easy I cannot be happier or thank them enough. Do yourself a favour .. if you are unhappy with your provider ..go to Cloudloop !

On 27 February, I contacted support to request a downgrade, as the hosting cost was over $2,000 per year. I was told this wasn’t possible. I then… Read more

requested the EPP code to transfer everything away (domain and hosting and emails), making it clear I intended to move off the service.

After confirming that my domain and hosting were being transferred, I was not informed at any point via the support chat that I also needed to separately cancel the account. I assumed that transferring everything would effectively end the service. While I accept that this assumption was incorrect, there was no guidance from support indicating that an additional cancellation step was required.

On 31 March, I was billed again for hosting covering the period 5 April 2026 to April 2027. This charge was applied before the new billing period began. I disputed the charge prior to 5 April and requested a refund for the unused period, but this was declined.

Despite clearly indicating my intention to cancel and no longer use the service, I have been charged over $2,000 for hosting I did not use.

Excellent, responsive support, extremely capable and flexible - great to work with.

Worked First Time! – I have just left Aussie for Ausnet, Diligent and caring plus over helpful. Better Value than Aussie I recommend using these guys! POI's aren't over sold Speed in excess of the plan!

Probably the worst customer service of any business I've ever used. They're excruciatingly slow and constantly disconnecting you when they can't… Read more

solve the problem, so you have to start all over again with a new agent, including verification. They let you wait for 10 minutes while they're "looking at it", then they send you a message to check if you're still there and give you 10 seconds to answer, before disconnecting you for "inactivity". The actual gall and the gumption. Do their onshore managers know this happens or they just don't care? Seems they just want to frustrate you as much as possible so you give up. It's not like GoDaddy is so cheap that you can understand the service gap. Their team are woefully underqualified to handle anything other than the most basic account and product enquiries, and they're really good at upselling or telling you your technical problem is because you haven't upgraded to the more expensive product (rather than their buggy platform). Very poor understanding of English and their tech skills are pretty much non existent. At least know when you're over your head and refer me to a higher level team, but it seems the offshore team's KPIs must take a hit when they need to do that. Would never recommend to anyone ever.

Terrible customer service, I am a client, unfortunately. Their people can care less if your website has problems or not. I called, spoke with a supervisor, sent email as it was requested, and after months still no resolution.

Immediately after purchasing a domain I have been inundated with telemarketing calls every 5 minutes for two weeks. My email account has hundreds of… Read more

spam messages. I’m forced to change my work and personal numbers because Hostgator apparently sold my personal data to Asian marketing companies that harass their customers with robocalls and email nonstop. I didn’t realize a company could be this terrible. ALSO, BLOCK YOUR CREDIT CARD FROM THEM. They WILL overcharge you relentlessly for services you didn’t request.

I was customer for many years but hosting had been getting less reliable lately. A few months ago I and all my clients lost access to cPanel and FTP… Read more

as all our passwords had magically be changed. I had to get them to reset every password and with one site, I had to get them to do this twice. Could not get an explanation from Panthur about why this happened as I was very concerned about security. I have since moved all my hosting to VentraIP who have been fantastic and prompt.