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Activeskin

Activeskin Questions & Answers

Online store, Physical store
4.5 from 114 reviews

2 questions from our users

Connie H

Connie Hasked

Just checking but do the Dermalogica products come with the security seal?

2 answers
Eve
Eve

Yes they do

Activeskin
ActiveskinActiveskin

Yes they sure do :) Thanks, Simone

likemd

likemdasked

I've been a loyal MD Formulation customer for so many years. The online store I've been buying the products now no longer stock them and more expensive. Does Activeskin.com.au sell genuine products? They seem to be much cheaper and I'm quite cautious. Please let me know

2 answers
Honestrv
Honestrv

I would be careful purchasing from Active skin as I purchased some make-up & the packaging & the shade was completely different from the original product I had been purchasing for many years elsewhere in Australia & overseas. It was either a faulty product or a fake. Getting in touch with the customer service proved difficult also as they never picked up their phone or replied to half the emails & then after chasing them around they refused to fully refund their faulty products & postage paid. Very poor customer service. I will definitely not be purchasing or advise anyone to purchase from them!

Olivia
Olivia

I have known the owners of Activeskin for over 40 years and can assure you without a doubt that ALL products on their website are 100% genuine. They are amazing people who conduct their lives with the utmost of integrity and am very proud to call Yvette (owner with her husband Ben) my sister Xx

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