Wendy
Wendy · SleepSense Renew

We bought a sleepsense renew mattress and adjustable base last November and we are very happy with it. We want to know can we use an electric blanket on that mattress ? We were a bit concerned because of the air bladder getting hot.

Thanks, Regards Wendy

Thefridgster
Thefridgster  

The air bladder is well padded on top so assuming your electric blanket is getting very hot I cannot imagine that it could affect the bladder if the blanket is working properly. You could check with ah beard. I have my mattress now for over 3 years and absolutely happy with it.

A.H. Beard
A.H. Beard   DM   

Hi Wendy I have just consulted the engineers. There is no problem using a an electric blanket on your mattress. @Thefridgster thank you. If you have any further questions please free to contact us on 1300 654 000 or email customercare@ahbeard.com Kind regards Customer Care Team

Bev
Bev · SleepSense Renew

How do you reset the memory on the remote? We have had ours since March this year and want to reset from medium to firm. We can pump it up to firm by pushing the FIRM button on the remote but it doesn't seem to remember the new setting. If we just press the MEM button it immediately goes down to the Medium setting so it hasn't remembered the new setting of FIRM

bad_robot
bad_robot  

Using the mem button - Set your preferred firmness for R and L sides For a side, say L press mem till it flashes and press L while flashing. That registers L side. Do the same for R Then when you press mem later, that side shown will return to the firmness originally set.

Bev
Bev  

Thanks so much. It seems to have worked and we now have the correct settings

A.H. Beard
A.H. Beard   DM   

Please contact Customer Care on 1300 654 000 if you have any queries

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