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Allianz Care Overseas Visitors Health Cover (OVHC)

Allianz Care Overseas Visitors Health Cover (OVHC) Questions & Answers

3.3 from 218 reviews · View Statistics

26 questions from our users

Gagandeep kaur

Gagandeep kaurasked

Overseas Visitors Health Cover (OVHC)

Hi I have a OSHC and now I want to apply for OVHC. My question is that this issurance covers the pregency in a public hospital.???

4 answers
Patricia
Patricia

Yes they cover for pregnancy but some public hospital require upfront payment and you claim for reimbursement. The problem is claiming your medical expenses because the claims never get processed and you keep following up but they just ignore your concerns. And hospital bills are so expensive. I wish you the best of luck, shop wisely.

Allianz Care
Allianz PartnersAllianz Care

Hi Gagandeep
If you would like a member of our Overseas Visitors Health Cover Team to contact you can you please advise your full name and best contact details so I can pass them on to the team.
Alternatively you can contact the team by calling 1300 727 193.
Kind regard
Ainsley

Gagandeep kaur
Gagandeep kaur

Gagandeep kaur-0469359398

Stepi

Stepiasked

Overseas Visitors Health Cover (OVHC)

Can I take out health insurance if I’m already abroad? Thank you

2 answers
Allianz Care
Allianz PartnersAllianz Care

Hi Stepi
Thank you for your query.
Can you please advise best contact details and I will arrange for a team member to make contact with you.
Regards
Ainsley

Stepi
Stepi

My email is: stepi@me.com

Thank you

Liana H

Liana Hasked

Overseas Visitors Health Cover (OVHC)

How do I find a dentist covered by Allianz. I am not finding a tool like the “find a doctor” option. I have the plan that covers dental.

Also, why can’t I create an account on the app, it says my information is wrong but I’ve used it before to confirm my details over the phone.

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Liana, I'd suggest giving us a call on 1300 727 193 and we'd be happy to assist with both your queries. Kind regards, Tegan

Laura

Lauraasked

Overseas Visitors Health Cover (OVHC)

We have extended their policy until the 06 06 2020. Why did I receive this feedback?

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Laura, I'm sorry I don't understand your question. Could you please clarify? If you have any questions about your policy you can call us on 1300 727 193 and we'd be happy to assist. Kind regards, Tegan

jicanghai

jicanghaiasked

Overseas Visitors Health Cover (OVHC)

My last insurance expired on 4.10. When I bought it again today, it reminded me that the purchase was unsuccessful. What is the reason?

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi there, for policy enquiries, please give us a call on 1300 727 193 and we'd be happy to assist. Kind regards, Tegan

EMK

EMKasked

Overseas Visitors Health Cover (OVHC)

My visa as not approved , and I as unable to come to Australia .
I have been informed that my visa , may be approved in November 2020, after the COVID-19 crises
Will I be able to transfer my travel insurance period coverage, to November 2020?

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi there, I can't make any policy changes via Product Review but I've provided our contact details below when calling from outside Australia, as well as a link to our online contact form if you would prefer to email us. Hope this helps! Kind regards, Tegan

General enquiries
From overseas
+61 7 3305 8833
8.30am to 5:00pm AEST (Australian Eastern Standard Time), Monday to Friday

Nadia S.

Nadia S.asked

Overseas Visitors Health Cover (OVHC)

Hi just wondering, I have got Budget Cover visitor. If I have a dental emergency am I covered?

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Nadia, thanks for your query - you can read about OVHC on our website here: https://allianzassistancehealth.com.au/en/visitors-visa-ovhc/whats-covered/
Or give us a call on 1300 727 193 to discuss.
Kind regards, Tegan

Satinder S.

Satinder S.asked

Overseas Visitors Health Cover (OVHC)

Hi just wondering, if i dont have have any pre existing condition and while my stay in australia i go heart attack, is i will be cover or not.thanks

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Satinder, thanks for your query. Give us a call on 1300 727 193 to discuss your circumstances and membership, we'll be happy to assist. Kind regards, Tegan

América C.

América C.asked

Overseas Visitors Health Cover (OVHC)

Hi, I`ve just submitted all the information required (credit card details, etc) to adquire a medical insurance with you guys but I haven`t received confirmation of any kind (the website still says that "payment is being processed" ...I`ve been waiting almost 2 hours now). Can you please help me? Thanks

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi America, sorry to hear you've been having trouble with the website. I'd suggest giving our friendly sales team a call on 1300 727 193 and they'll be able to sort that out for you. Kind regards, Tegan

Jenny

Jennyasked

Overseas Visitors Health Cover (OVHC)

Waiting too long for call center . No response on emails . No membership cards sent home. Not recommended .
Please fix your customer service department

No answers
Damanti.A

Damanti.Aasked

Overseas Visitors Health Cover (OVHC)

I haven’t received my overseas visitor healthcare card yet? Could you please send it ASAP.

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi, I'll be in touch with more information. Regards, Anthony.

Regina T.

Regina T.asked

Overseas Visitors Health Cover (OVHC)

When I’ll recieve back monay I was spend at hospital and dr and medicine?
I was send many emails and anybody give me back
Thank you
Regina mara teixeira

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Regina, I'll get in touch with more details. Regards, Anthony

Kahutaniko

Kahutanikoasked

Overseas Visitors Health Cover (OVHC)

NEVER AGAIN ALLIANCE:
I went to see my doctor for a cold, cost $ 79.00 dollars medicine $ 29.00 dollars makes $ 109.00 dollars.
After weeks and a request, Ridiculous $ 38.00 dollars was transferred. The contract is 100% pay on each medical bill.
I miss a whole $ 71.00 dollars. Allianz Thanks for nothing

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Kautaniko, I can't comment on the specifics of your policy but I'll be in touch to discuss. Regards, Anthony.

Manasi

Manasiasked

Overseas Visitors Health Cover (OVHC)

Currently, I have OSHC and now I am applying for OVHC visa. I want to ask that OSHC was not used during that course of time. Can I transfer OSHC to OSVC health insurance???

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Manasi, thanks for the question. You would have to call us to discuss -https://allianzassistancehealth.com.au/en/contact-us/ Regards, Anthony.

Maria Cristina D.

Maria Cristina D.asked

Overseas Visitors Health Cover (OVHC)

I am sending the same question with correction . I haven’t received my insurance card since my 4 months stay in Australia.

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Maria, can you please call us - details here https://allianzassistancehealth.com.au/en/contact-us/

mann

mannasked

Overseas Visitors Health Cover (OVHC)

Hi there,

I want to know about the OCVc for my parents. what would be the cost for that? Thanks

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi, that depends on how long they will be out here you can get a price here - https://allianzassistancehealth.com.au/en/visitors-visa-ovhc/

shak

shakasked

Overseas Visitors Health Cover (OVHC)

What is the plus point in the allianz overseas health cover plus extras cover than the normal allianz overseas over budget one

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Shak, see here - https://allianzassistancehealth.com.au/en/visitors-visa-ovhc/. Basically extras include some out of hospital expenses. Regards, Anthony.

Thushar

Thusharasked

Overseas Visitors Health Cover (OVHC)

Hi, my mom has a OVHC budget plan. When she was sick, we took her to the GP first but she didn't feel better with the antibiotics. She felt very ill and had a chest pain so we had to take her to a public hospital emergency department . They did so many tests the invoice of which I am still waiting for. She was discharged the same day. My question is - would she be able to claim the amount as it was an emergency situation even though she was discharged the same day?

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi Thushar, thanks for the comment. I'm not sure about this one - best to call 1300 727 193 to find out for certain. Regards, Anthony.

Prekshya

Prekshyaasked

Overseas Visitors Health Cover (OVHC)

hi
i did the visitor plus insurance for my mother from may- june 2018..for aug-sept i was supposed to do the same visitora visa but i mistakenly chose the basic one.can i change it now to visiotors plus? chose the

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi, thanks for your question - it's best to contact us directly here (OVHC tab) - https://allianzassistancehealth.com.au/en/contact-us/ Cheers, Anthony

Ghost_1369

Ghost_1369asked

Overseas Visitors Health Cover (OVHC)

Is it possible, to buy the insurance and keep paying the premiums till the waiting period is over. Once the waiting period is over, then plan for the travel to Australia on Non Working Visitor's visa ?

1 answer
Allianz Care
Allianz PartnersAllianz Care

Hi, your OVHC Policy is only valid whilst you hold a current eligible visa and have paid the full premium required.

However, your waiting period is calculated as 12 months (or, for psychiatric, rehabilitative or palliative care, 2 months) commencing from:
• The date you arrived into Australia
• The date your eligible visa was granted, or
• The date your policy commenced

Whichever is the later date. Therefore paying for a policy whilst you are not in Australia purely to serve the waiting period will not be any benefit to you.

Cheers
Anthony

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