Emily J.
Emily J.

Can I hire a car using my debit card and pay no deposit

leo meissner
leo meissner

i would like to rent car from you in July pick up in coolangatta and drop 3 days later in Sydney. on the internet, i find, that there is a minimum time limit. is this correct ?

fazza82
fazza82  

What do you mean by time limit? We have done many return to different locations without any issues.

Ann C.
Ann C.

Can I rent a car from brisbane airport and drive to Barcaldine are there any restrictions

Glenn
Glenn

Hi. With zero excess insurance provided by Apex , in the event of a claim do you have to pay any monies at the time of the claim ie pay up front for the excess then have to claim it back ? Like rental cover etc Thanks

fazza82
fazza82  

Zero excess is just that; you pay zero excess.

Amrita
Amrita

Is there any holding deposti?

Mfinn028
Mfinn028  

No holding deposit but I suggest taking photos before driving off and if you do early morning drop they charge 30 dollars I highly recommend and always get insurance as well

Brian Hishon
Brian Hishon

I will be hiring a car from Hobart with zero excess. Am I correct in assuming that I will not be required to make any additional deposit? Am I correct?

Mfinn028
Mfinn028  

No deposit is required but I do suggest getting the insurance and taking photos before u drive of I absolute enjoyed using them and they charged me an extra 106 for 3 extra days for the auckland airport apex

Vedant P.
Vedant P.

If we book a car and is that a guaranteed car??? Do we get the car we book or do we not?

Rod C.
Rod C.

Can we pick up a car at Tullmarine airport and drop it off there as well? Or is a shuttle bus the only option? Thanks, Rod

SF Lim
SF Lim

Does Apex allow amendments to a booking before picking up the car? I accidentally submitted a booking with the wrong pickup/drop off location and dates of rental.

Hine P
Hine P

If a key was locked in the vehicle I have hired how much would it cost tof get the roadside assistance to get it out?

Emma
Emma

Hi, I'll hiring a car from Launceston airport and dropping off to Hobart in June. There's likely to be snow on some roads which will be unavoidable. Am I still covered by all insurance if driving in these conditions? Thanks

Von Chan
Von Chan

Can the manager from Apex Sydney please email me at vonchan@gmail.com as I could not get through the phone and my email to sales@apexrentacar.com.au has not been answered?

I paid for the car battery A$230 to NRMA as it kept depleting and NRMA has to come up to the ski fields a couple of times to start the car. Rental agreement number 707881. Want to know about the refund as the office said someone will email me about this but I have not receives this email and thought I should check. Thanks.

regards

Von Chan +65 96223202

The Don
The Don  

I have no interest in Apex or any car company but doesnt it say in your contract, and you should even be told when you collect the car, that it cannot be taken off road, driven on unsealed roads, or taken into snow areas.So whos fault is it? still poor service all the same them not getting back to you

everbrick
everbrick

I am in sunshine in Melbourne, where is the closest place from there to pick up a car? Eva

ozzie
ozzie  

Apex only has 1 branch in VIC so far which is in Westmeadows

Gina H
Gina H

Can you collect at Sydney airport at 5.30 - 6.00pm on a Friday and can you drop off at Sydney airport at 6.30am on Sunday morning?

ozzie
ozzie  

you can, you do need to arrange this with branch or when you do booking online

Kim
Kim

Been driving since aged 17 now 43, clean UK licence and looking to hire a small car in Cairns to visit Mossman, Daintree, Cape Tribulation....should like reassurance and confidence of being fully comprehensive, and wondered if your comprehensive loss/damage cover with zero excess mentioned in advertisement would provide such.

Willie Collins
Willie Collins  

I believe it does cover everything except perhaps the loss of the car key.

It is also good to get the Sat Nav included in your booking... Saves anxiety..

Enjoy your trip

WJC

Heroeswit Shepherds
Heroeswit Shepherds  

They don't cover you for travel on unsealed roads at all best option would be to email them, they seem to have good quick responses.

tuxedomoon
tuxedomoon  

when you book online you will have 3 options 1. pay for rental with high excess pay hire amount and reduce excess to around $500 or the third option no access and nothing out of pocket but the rental amount is hire.

I took the third option and I know I have 0 excess but the total price I paid for a 3 month rental was more than $800 cheaper than the nearest competitor, and the competitors had $1500 execs!

I think Danika is right about unsealed rd. they are very helpful so if I was you I would ring their Cairns branch or email them. I am 2 month into my rental and I am very happy.

Enjoy your trip.

Aviram

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