Attic Group Questions

Barbe 5y

Why would plaster cornice fall off after having attic installed? Lucky no one was standing underneath!

Attic Group DM 5y

Hi Barbe, please contact us asap, at melb@atticgroup.com.au or on 03 9575 3700. This is very concerning and as a priority need to investigate this installation. Regards Attic Group (Melbourne)

Tibor7y

Is it standard practice for Attic group to leave site rubbish, including coffee cups in the ceiling cavity?

Attic Group DM 7y

Hi Luke, I'm sorry to hear about this rubbish being left behind, it is certainly not standard practice. Can you please let me know your name, location and contact number so I can look into this. Please email sophieh@atticgroup.com.au. We take complaints like this very seriously. Regards, Sophie Attic Group

PTB8y

Has anyone else had problems with tape joins failing prematurely on a dustproof room installed by attic group?

Tibor 7y

Yeah, that tape is not holding up.

notruly 6y

Yes, especially in summer. I was given extra rolls but had to buy a heavy duty stapler and extra strength tape from bunnings.

Blendy10y

Is it common place for these people to ask for a deposit before $2,500( originally asked for $4,000) without detailed plan, structural plan (visit) scope of works and timeline ?

I feel because I said I was keen they want me to make a deposit before a structural inspection!!

Debbie 10y

That sounds bizarre to me! I would never give a deposit under those circumstances. The guy who came out to my place spent a bit of time working out the best placement for the ladder drop point & gave a written quote (with a sketch as well, from memory). I didn't feel pressured but agreed to the plan and installation time and put through a deposit at that point because I was happy with all of the above. It's the workmanship of the installation itself that I had an issue with! Good luck with your decision-making.

dummy11y

Is company going to improve service quality?

mimi 10y

I don't think so as I should of read all comments about poor service above earlier. It is still going on as I am trying to reach out to them after paying the structural engineer fees before any design was even suggested. Now try to catch them if you can! They are probably making money on these fees only. This company is a joke!