Bionizer Questions & Answers

Hi Clive, I have resorted to addi g drums of chlorine into the pool when this happens and then vacuuming the dead algae up while backwashing the filter. It's the only way to get rid of it. Also check that the bionizer still has copper bars, they only last a few years and need replacing. This helps a little bit. I also make sure that there is diluted acid in the drum connected to the pipes. I hope this helps.

Hi Ross, No, the Bionizer doesn’t use significantly more chemicals when the pool is heated. You might notice a slight increase in the amount of acid needed for pH control, but that’s typically the only difference—and even then, the change is minimal. Let us know if you have any other questions!

Hi David. Try Using chlorine tablets. Break a tablet in half and rub it directly onto the surfaces affected by black algae. This will help kill the roots and prevent it form growing back. Good luck

The voltage may vary based on salt levels, the condition of the anodes, and the output of the Bionizer. Typically, it will fluctuate between 6 to 9 volts on average when the anodes are in good condition. However, if the anodes are worn or the salt level is low, the voltage may increase slightly.

Hi guys I have a dolphin cleaner. Have had it for 5 years. No problems. Would highly recommend any dolphin cleaner.

Just looking at this: Bugson Cordless Robotic Pool Cleaner - no cord.

Hi Brenda… as far as I am aware the eco oxidiser is operating all the time the pump is on….I have not ‘dabbled’ with the settings as I am so happy with the way the pool looks. Hope this helps.

Hi Brenda, Glen is correct, you would normally switch the Oxidizing function on whenever the pool pump is running, but it can be switched off at times such as if you ever need to add clarifier to the pool.

When the Oxidizing function is switched on and the pool pump is running, the Eco-Oxidizer will oxidize your pool at the highest level that it can, depending on your pool balance.

Hope this helps. :)

Bionizer

I would recommend a variable speed pump and filter with glass media. Variable speed pumps are so quiet and economical. I use both with my Bionizer system. I have a Astral Viron VS 320

Hi Julie, Sorry, I don’t know as not had to do it yet. However, I did try a product called Hy-Clor Block Magic for Cleaning Pool Tiles Chemical-Free Cleaning. The can work but I think intensive and not sure how it would clean tile grout under water. If it’s above water that might be an option but I’m sure there are plenty of other more suitable products. Bionizer might know.

Sorry I could not be of any help.

Hi Julie, The best way to clean grout between your tiles is just a general stain remover or critic acid. Our LSR will do the trick if you have a look at the link here: external link  You can also put Bi-Barb Soda onto a scourer and this should polish off any grout you may have.

Let me know if you have any further questions and I will be more than happy to answer them.

Kind regards- Eve Bionizer Admin

Mate just do it, I hummed and looked into Bionizer for months before finally buying it. I highly recommend it. Have had mine for about a year now and it kicks salt water set ups out the door. The tech set it up and its pretty much run itself since. My only regret is not doing it sooner. I'm not part of the company nor being paid for my comment however just like telling people about it as it truly is a great thing. No more salt or chemicals in the water and ive not had algae since getting it. Get the PH adjuster as well, brilliant. We swim in fresh water like the freshest of springs, my dogs drink from it as do the birds. PS all the salt evaporates over time naturally, mine took about 4-5 months to get totally fresh.

Hi @Mortlipp, Yes converting from a salt chlorinator to a Bionizer system is a simple task. The salt doesn’t upset the Bionizer and this will mean no more salt required either. :) Please give us a call on 1800 106 274 (press 1) or 0431 876 020 to get Intouch with Brian, our sales manager and he will be more than happy to answer any further questions you may have.

Thank you Rob for your awesome feedback! Pleased to see that the system is working so well for you. Don't hesitate to contact us if you need anything! :)

#Happyswimming

Regards - Bionizer Team

Thanks Bionizer Team, will do. Just quickly, do you know if it works with a heated pool?

Hi Roland, Shocking the pool is only required under extreme weather conditions and if you don't keep your water balance in check as per our snap pool balance chart. The cell requires replacement after 2-4 years depending on your pool size and if you turn your Ionizing time down during winter.

If you have any more questions, please don't hesitate to reach out to us via any of the following:

livechat : external link  email: admin@bionizer.com.au text: +61 488 852 582 phone: 1800 106 274

I've had mine in for a year now, never had to shock it. I fluffed around about buying bionizer mate when there is no need to. Just buy it it is the best and easiest pool system to use but get the PH auto tester as well. I'm not being paid by the company nor am I affiliated other than a purchase mate and I highly recommend this system, swimming in chemical free water is so damm nice.

I agree. I maybe mislead when I said about shocking the pool. Its nothing something you need to do unless you have to. What I was trying to say is that, if you do need to shock the pool, say after heavy and continue rain and the water has got contaminated for some reason (very unlikely if your system is running) then you don't need to use Chlorine to shock the pool there are other better options. However, my comment may have confused thinking its a regular thing when its not at all.

Hi Tony, Thank you for getting intouch. Please give us a call on 1800 106 274 (EXT 3) for pool support. Once we know what your pool balance levels are, we will be able to assist you with getting rid of the greenies in your pool.

We look forward to hearing from you.

Warm Regards - Bionizer

Hi Steve, Thank you for your message. Yes the colour green can occur if your pool balance levels are not in the correct range i.e including copper. Please get your pool levels tested and send a photo of them to support@bionizer.com.au and our support team will be able to know what the issue is based on looking at the levels. Then we can work on getting them back in the correct range and your water to look sparkling again.

We look forward to hearing from you. :) Many Thanks.

Kind Regards, Bionizer

Hi,

Thank you for your enquiry. If you can call us on 1800 106 274 - press 2, then Brian will be able to assist you and answer any questions you may have about our system ( as stated above). Thank you.

Kind Regards, Evelina Bionizer Admin

which bionizer are compatable to my 40.000gallons of my poolwater

Hi, Please email admin@bionizer.com.au you name, phone and details of your pool such as: What type of pool you have (Pebble, Fibreglass etc), Current Pool Sanitising System and your Location. If you can send these details straight through to me I will be able to quote you up on your 40.000Gallon swimming pool.

I look forward to hearing from you.

Kind Regards, Evelina Bionizer Admin

Hi Thomas, Thank you for your message. Green hair comes from 3 things - High copper, high pH or low total alkalinity. Total alkalinity is quite important. You adjust this level with buffer (alkalinity increaser). If this level gets too low it can cause the issues you have described.

Be sure the copper level is around the .6ppm level, total alkalinity 80 - 120ppm and pH 7.0 to 7.6pH. Total alkalinity should be pushed up to the top of the range for best protection. Refer to your snap pool balance chart for balance information and treatment products. The snap pool balance chart can also be found on the last page of your Bionizer handbook.

If you have the pH Boss unit as part of your system, be sure to use the buffer delay function when adding buffer. This will stop the unit adding acid for a day or 2.

If you are seeing your hair/beard get a tinge of green then wetting down the hair before swimming can reduce the amount the hair follicles absorb water and prevent the green from occurring. Alternatively, a small amount of conditioner through the hair/beard will achieve the same thing. If someone already has a tinge of green then some diluted apple cider vinegar will take it right out.

If you have any further questions, give us a call on 1800 106 274 and we will be more than happy to assist you.

Hope this helps.

Regards, Evelina Bionizer Admin

Hi Betty I live regional Victoria in Wandong on a 3/4 acre lot my pool is 12 meters long X 4.5 meters wide and it is about 4 meters off the back fence and I have a row of confer trees growing along the fence they drop a lot of rubbish in the pool, then we also get a lot of rain water in the pool as well, It has one of those blue plastic bubble covers on it to try and keep the rubbish out of it, during winter months I check my pool once a month or may be twice a month, I clean it up when the weather warms up, if things dry off I get the blower out and blow the droppings from the trees away now the question I go through about 6 liters of acid per year my pool holds 82,000 liters of water don't laugh it is a true 2 meters deep at the deep end since putting on the bionizer system I think the hardest part of it is getting the copper setting right the pool dose take a little more checking during summer once per week with the usage that my pool gets grand kids and there friends they here every day using it but the bionizer system has got to be pretty good as far as I am concered it suits me to the ground the pool is also solar heated to around 28c during summer hope this helps you out some cheers Gary Watson

Thanks Gary

Michelle, suggest call the company direct, but from my experience there is no servicing required apart from replacing the anodes which is not very frequent.

Hi Michelle, Adrian is correct. There is very little servicing required with the Bionizer equipment, and it is easily done yourself. Give us a call on 1800 10 62 74 or +61 7 5479 6100 and we can clarify the maintenance and answer any questions you may have.

Bionizer :)

My pool is pebble crete and about the same age , i have had no problems with using the Bionizer it has no negative effect whats so ever . Make the change you won't regret it .