BP Australia Questions & Answers

so is it better to use qantas reward points or bp reward points? link to qantas rewards or bp rewards?

Never ever take this card. Misguiding customers and very bad customer service. Never respond to your emails.

Do you sell neosurf

I have a $50 eGift Card. Requires a 15 Voucher no. & a Pin no [4 nos] Atended a BP Garage, tried several times. No result. attempted on home computer. Each time incorrect. Rang BP on different nos. Unable to assist and not interested. Therefore appears I am $50 out of pocket. Ross Catchpole.

Why does BP have a Fuel Guarantee but doesn't honour it?

How is it that BP Rewards polices itself? There is no where to go when being dealt with inefficiently or with questionable ethics or intention. No doubt many customers have not detected that they might be being dealt with dishonestly where BP are not acting in accordance with the terms of the Rewards system they have developed to lure customers. The experience I had with BPs complaints department was one of deliberate frustration. Having used BP all my life, I will now drive on to the next non-BP service station.

How can a BP employee tell me we don’t accept Visacard and then allowed me to pay $30 using my Mastercard. He gave me his name which I don’t need because i have been going to same BP for many many years I also worked for Mr Bulos of BP. Kirrawee and i knew that fellow acting like the manager his name was ATEF a baldy bloke will not listen to anything you have to say. I’m now at a loss I’ve noticed my Visacard was debited and he charged me $30 using my commbank Mastercard RIPPED OFF and waited over hour and half on their phone to lodge my claim complaint ACCC will be next move i make and in the meantime he will be loosing my Dollars until BP ACT

Why would the attendant at the logic centre near wodonga want me to move my car so it was facing the shop? I had been waiting for 10 minutes for a pump with diesel to come available on one side and the gave up and reversed into one on the other side because there was no sign of the other drivers returning. Thoughts?

"Where my prize is" delivered Waybill 1225055661 to my address 38 Northstead street Karrinup and said no one home so to pick up at BP Karrinyup. When I went to their office they could not locate it they say don't know. The one piece JD014600007020183960 was delivered to them at 12.15pm today signed for by their AARON who they said had gone home for the day. He will be from 6am tomorrow.I will try again tomorrow .Please advise what I should do if I am not successful. Best regards Paul Slyth 0894464436 or email paulslyth@bigpond.com

I went to the BP outlet at Dural where the price was $1.579 per litre. I found this ridiculous. So I checked the prices nearest to me and found BP at Aiken Rd, West Pennant Hills and North Rocks at $1.349. This reflected a difference of 23c per litre or $13.80 on a 60 litre tank. Yet these outlets are within kilometres of each other. I do not know of any other sector where the same company has such differentials in prices.

Please explain these differences. If no reply received by 12h00 on 15 September this matter will be pursued through the ACCC