Noushin H.
Noushin H. · Laminate Flooring

I have booked for a flooring job, replacing carpet with laminate through a carpet Court store in Melbourne. The amount requested to make the booking was very high, I paid 2900 with only 1000 remaining balance. Job is booked for mod January (in 10 days). Now I have incurred a personal issue die to Covid and unable to proceed. Will they refund the deposit I paid? When I called this week I was told it depends if they have already purchased the material.

Ian B.
Ian B. · Laminate Flooring

If I get a Hybrid Floor installed by Carpet Call. Who is the warranty with for the quality of the floor finishing. CC or the installer

Rhonda H
Rhonda H · Laminate Flooring

did CC ask for ALL the $'s 2 days before the job?

Achee
Achee  

Yes They did. I was worried at the time that I won't have any leverage but their customer service was superb.

Rhonda H
Rhonda H  

Thank you for quick answer. Feel much better now!

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