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Carpet Call Questions & Answers
Carpet Flooring, Rugs, Laminate Flooring, etc... (See All)68 questions from our users
I have booked for a flooring job, replacing carpet with laminate through a carpet Court store in Melbourne. The amount requested to make the booking was very high, I paid 2900 with only 1000 remaining balance. Job is booked for mod January (in 10 days). Now I have incurred a personal issue die to Covid and unable to proceed. Will they refund the deposit I paid? When I called this week I was told it depends if they have already purchased the material.
I found there's up and down feeling when I walked on the carpet, want to find out what's under the carpet because my neighbour had tile lifting issue
I had flooring layed through carpet call and the floor boards have gaps near walls and doors, not level in areas, not straight in doorways etc and small hole in the carpet. I’m concerned about discussing with the shop I purchased from as they don’t seem interested in helping with issues since we made the full payment - including getting the job finished initially, and then the workmanship is of poor quality.
can't find the robot cleaner
WHERE THE FLOOR CLEANER.
Can Vinyl planks be installed over the top of my tiles
Dear Leonne,
Thanks so much for your enquiry. We would love to contact you and help you with your flooring. We will need your contact details so please contact us on 1300 502 427 or fill in our cont...
Yes they can, bit of advise, don’t use Carpet Call if there is a problem they will not fix it.
Hello, I'd like to know what the allowance is per sqm for flooring through Momu homes. I can't get this info anywhere and would like to know what to expect.
To calculate cost, contact any Carpet Call centre who will measure & quote according to whatever product you select. I chose a timber, not vinyl plank.
We have just ordered blinds through Mega blinds and paid 50% dep. now i have read many negative reviews should we cancel.
Is it a general role that we have to pay 40% deposit for accurate measurement with Carpet Call. How much wasting required for replacing existing carpet please
We would like to replace our carets in bedrooms. Unfortunately unsure what fit our floor best. Appreciate recommendations on where to see samples. We are at Upper North Shore Sydney.
Hello, building a house with Metricon and looking at laminate flooring, the salesman at studio m couldnt help but we cant decide which laminate to purchase without viewing it laid. very hard to tel the quality from a small sample. where can we view helvetic, parador or wood effects flooring laid in a larger section?
Webhave Wodeffects vinyl planks and they are extremely hard to clean as they are not smooth. What is the best way to clean these.
Hi Pat, thank you for your question. Please visit our product care section of our website to assist in the method for cleaning vinyl planks. https://www.carpetcall.com.au/ideas-and-advice/product-care/vinyls/
Desperate for approx. 6m2 of Trendtime 1 Limed Oak Vinyl Flooring (discontinued) if anyone has any left over in their warehouse. Happy to pay postage etc.
Desperate for any amount of Wood Effects Blond Oak.....08 83393357
Will pay and pay for postage. Did whole house and now remodeling kitchen and extension and need more of same colour. Stupid us...didn't order enough extra boxes for future planning........even if you may know where to get them.
why have I waited almost 6 months for shades. Have paid 1550 deposit in February. Multiple emails to Brooke Buddee and some bloke names Khai. Then a Sorosh Nazary all at Seven Hills headquarters. Still nothing. First it was mid June, then end of June, then end of July. Its now the 10th of August. And nothing Seriously? Order no.3806
If I get a Hybrid Floor installed by Carpet Call. Who is the warranty with for the quality of the floor finishing. CC or the installer
did CC ask for ALL the $'s 2 days before the job?
Watching ads on tv about carpet call,I wondered if carpet court is the same company as we need flooring to be laid near Ulladulla,south NSW
Hi Ron we are not the same company.
does carpet call do interest free payment options if so who is it with?
I have no idea Ryan as I didnt do business with them
Hi Ryan we do offer interest free through Open pay.
I have just had carpets laid on the 6th of November. There was so much carpet left over the 90.8 Square Metres was way over what was required. That I can take but every place a walk is covered in footsteps. I am very ,very,disappointed with the carpet and the measurements .I will willingly buy another carpet if I can get a good deal, and a new measurement
I'm sorry things didn't work out, Andrew. In my case, the firm took measurements twice. I was informed that my requrement would be covered by a small amount that was held in stock - therefore the left...
Read moreovers were minimal. As far as footmarks are concerned, I've found that even serious marks, as those made by chairs and other furniture, remedy themselves after 24 hours, but I guess that's going to vary from colour to colour and from one texture to the next.After one week I still can't walk on ant part of the carpet and not see where I have been
I have measured the floor and make it seventy-two square meters left overs where not minimal even the carpet l...
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