DD Photographics Questions

Bonsai13y · DD Photographics

Did anybody actually receive their refund back in a timely manner? I'm worried about when they will give my money back as it's dragging on just as long as the false delivery claims. Is anybody still waiting? Who should I contact if they continue withholding my refund?

Fred72 13y

I got my refund which took about a week. After the run-around they had given me with the lens, I contacted my bank to see what could be done if the refund hadn't come through. Your bank can file a fraud claim against D-D-Photographics and get your money back for you.

Bonsai 13y

Thanks mate, I have contacted my bank and STILL haven't received my money. They are now ignoring my emails and have failed to provide evidence of refund. Very disappointing and starting to get very angry indeed.

BigCheez 13y

Hi Bonsai. It has taken me approx. 10 days to get a refund of $1000. I have been constantly sending them emails and finally got it today. I hate that I had to all but threaten them to get MY money. Good luck and I hope your outcome is a good one soon.

John122213y · DD Photographics

Anyone in Sydney been down to their store in the last few days.I'm waiting on an online order for a couple of weeks,but can't get through on phone to check on delivery time.Hope they are still there.

Autumn30 13y

Their service is horrible. I waited a month for something I ordered. It was advertised as in stock but in actual fact they had to order it in from the manufacturer. After my experience with them and several phone calls, I'd be asking for a refund and shop elsewhere.

moto485 13y

Get a refund I wish I did, I finally got my Canon but had no manuals, no CD's and still haven't seen them after asking. Don't expect support from them.