E.Tel Questions & Answers
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Hi guys David Campbell here (South Perth) asking about my new sim card that arrived here this morning - I have followed the instruction but the phone is still not working - telling me the sim card is invalid - what can I do to get it working? - Sim # is 4263415243589 Thank You David Campbell
dHow do I set voicemail
Unfortunately, I don't know how to set voicemail. I suggest you contact E.TEL support (phone=1300383588, e-mail=support@etel.com.au) - they are very helpful.
Where is E.Tel's customer service centre/s actually located? I note that there is no objective confirmation of where they are located.
India from the name in chats
I asked them after delayed SIM delivery and they emailed me back saying that their office is here in North Sydney, NSW providing address, email and phone number. So... Customer service can be (and usually is) somewhere cheap
I've signed up, received Sim card installed it but still can't make a call. I phoned etel & was told I had to put old Sim back in so my number can still be the same. What is the procedure?
Hi, I was with Boost, I did mine with mobile still connected with them, you must do this to enable your current number to be ported by them, I also used their esim and not a physical sim card, was all done in about 10 minutes.
I want to change this number to another one. could you help me please? my phone number is 0468748335.
I am not able to make any calls eve though I bought a plan with date up to august 2022 . Why I can’t make. Any calls
Hi Martin,
Thank you for your message. We are sorry to hear this, we can definitely check this for you. We have messaged you for your details and look forward to assisting you.
E.Tel Support Team
My contact number is 0422450601
Horrible company
Does E.Tel issues or sell mobile number? How to buy an e.Tel plan together with a new mobile number?
Hi Shin, Thank you for your enquiry. You may purchase a SIM card from our website - external link Just select the plan you are after and click the purple 'buy now' button. Once purchased you will receive the sim within 2-7 business days via Australia Post. Any further questions dont' hesitate to let us know. We welcome you to join!
Kind regards, E.Tel Customer Support
Thanks for your fast response. My main question is that how to choose my new mobile number for the plan that I am going to buy?
Once you receive the SIM, upon activation you may select 'new number' to choose your new mobile number. Hope this helps.
I want to change the name of this number. Can you help me please? 0426059578 Thank you
Hi there, sure to change the number we just require you to complete a transfer ownership form. We have emailed this form to the account's email address, if you can kindly fill and return. Any questions please let us know.
how to recharge
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