EJH
EJH

I went through a broker and you are one of the lenders they are communicating with. Why has my credit score dropped by 108 points without confirming with me? I have yet to speak to the broker who has told me there are no hard credit checks without confirmation of loan settlement first. So angry about this. It took me so long to gain that 108 points. Now my credit score has been ruined more further ruining my chances if I wanted to apply elsewhere.

Finance One
Finance One   DM   

Hi EJH, thank you for taking the time to write a review. However, we are unable to identify you within our client database with the information currently available. Could you please call us directly on 1800 346 663 or email us at customercare@financeone.com.au with your details so we can get in touch regarding your concerns.

EJH
EJH  

I spoke to broker who intentionally left out this part. If I had known this was going to happen I would not have bothered going through a broker. The broker is from responsive lending.

Ed c
Ed c

What are the lending criteria and is approval hard to get? Do you offer consolidation loans as im looking to payout all debts into one payment due to my pay structure being monthly now from fortnightly.

Finance One
Finance One   DM   

Hi Ed, thank you for reaching out to us. We do offer Debt Consolidation Loans external link  Each application is individual - our team will be more than happy to discuss your situation, the criteria and your options, and help you to find an appropriate solution. You could call us on 1800 346 663 to discuss your options with one of our friendly team members.

Lisa
Lisa

Is it true yur loan terms are only 3 years for a car loan

Finance One
Finance One   DM   

Hi Lisa, thank you for reaching out to us. Each application is individual - our team will be more than happy to discuss your situation and your options, and help you to find an appropriate solution. You could call us on 1800 346 663 to discuss your options with one our friendly team members.

Judy
Judy

We have been approved by a lender, for $4K less than we originally requested. The car I'm after won't be available until end August 2021. The vendor is unwell and would like to enjoy the car until he no longer can. I'm happy to wait. The lender, it seems is not. We are not willing to pay interest on money we haven't yet used. Are we able to submit all relevant documentation to another lender and treat this as a new enquiry? We are after a lender who will be considerate to the vendor's plight and my original requested figure.

Finance One
Finance One   DM   

Hi Judy, thank you for reaching out to us. You could call us on 1800 346 663 to discuss your options with one our friendly team members.

Sheree D.
Sheree D.

I have just become discharged from bankruptcy. I work 40+ hours a week as a disability support worker and desperately need a reliable car for when I’m out in the community helping participants. I have only been with the company four months however. I haven’t had much luck because of my credit rating. High interest doesn’t bother me. I’d rather my money go towards something I need. Thanks for your time.

Sheree D.
Sheree D.  

I applied today not sure if it will be approved given circumstances but fingers crossed

Casey
Casey  

Did you get approved?

Finance One
Finance One   DM   

Hi Sheree, thank you for reaching out! If you could please contact us on 1800 346 663 or visit our website to chat with a sales consultant, we would love the opportunity to discuss your loan options.

Leigh Robertson
Leigh Robertson

Hi can I get Car finance y iam in a part 9 agreement.. iam have a full time job taking home 900 a week..

Finance One
Finance One   DM   

Hi Leigh,

Thank you for getting in touch with us. We can help you even with a part 9 agreement. Please reach out to us through our support page external link  or call us on 1800 346 663.

Perikli M.
Perikli M.

Can I take out another loan if I already have one with you guys always paid on time would like to get another bike

Finance One
Finance One   DM   

Hi Perikli, thank you for reaching out! If you could please contact us on 1800 346 663 or visit our website to chat with a sales consultant, we would love the opportunity to discuss your loan options.

Nat
Nat

Hi what is the approval time for a car loan?

Riss
Riss  

Usually 24-48 hours, mine took a few days as my employer was slow in sending employment details

Finance One
Finance One   DM   

Hi Nat, thank you for submitting a question. Approval can happen in a little as 48 hours, subject to sufficient documentation being provided to assess the application. Be sure to check out our website for further information external link 

Jackie M.
Jackie M.

I have never had a loan before is Finance one a good option?

Finance One
Finance One   DM   

Hi Jackie, thank you for your question. We hope that our reviews have given you some insight to our products and services. We are able to consider applications for vehicle loans for people that have not had credit in the past. If you would like to apply you can contact our customer service team on 1800346663 or enquire here external link  - The Finance One Team.

Ashleigh B.
Ashleigh B.

Does anyone know finance ones bsb and account number?

Elizabeth
Elizabeth  

Not sure but on my welcome information they have bpay details might be worth checking through your paperwork

Finance One
Finance One   DM   

Hi Ashleigh, We no longer use direct deposit as a payment method, however we do accept payment over the phone using debit card, or you can use your unique BPAY details to make the payment. Details are provided in your welcome letter. We are also able to schedule direct debits if you wish.

You can contact customercare@financeone.com.au or call our office on 1800 346 663 and one the team will be able to help. I hope this has been of assistance. Makala, Finance One.

Curious
Curious

Hey can you explain the prices to me please?

Gringo
Gringo  

Not sure what u meen

Get an answer from our members and Finance One representatives

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