Fragrance Heaven Questions

MelM.5y

Hello I would like to become an agent for Fragrance Heaven. How would I sign up to sell your products? I have had a perfume from here before and I loved it. Kind regrades an interested client.

Donna7y

I have been asked to delete my review - after Company ended up refunding me for purchase. How do I do that?

Fragrance Heaven DM 7y

Hey Donna,

To delete a review if you are happy your situation has been resolved: under "profile", select "Reviews", then next to the review, hit "Delete" on the right.

Annie 7y

Hi Donna yes same thing happened to me very similar and i ended up deleting my comment as manager was more than helpful after he read my review i posted ..He asked me to edit my comment but it was much easier just to delete it. Just go to your product review account and then press on profile then a list of all your reviews will come up and go to Fragrance Heaven and at end it will say edit or delete so just press delete and thats it simple

Fragrance Heaven DM 7y

Thanks Annie! Just to confirm- in Annie’s situation, Annie’s complaint on Product Review was she believed her product received was not genuine due to pacakage differences to what she had received in the past. After some conversation and discussions, we concluded that the brand had changed it packaging, which was backed up the new pacakgaing and logos being displayed on the brands website. Everything can be resolved via conversation- we have never sold fraudulent products here and are always happy to resolve all situations, thanks Annie and Donna!

Donna 7y

Thanks very much Annie....