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G.J. Gardner Homes

G.J. Gardner Homes Questions & Answers

VIC, NSW, QLD, etc...
4.7 from 1,003 reviews

301 questions from our users

John Townshend

John Townshendasked

G.J. Gardner Homes

hi
can you pls confirm who provides the concrete for your home slabs on the Sunshine Coast Qld
thanks

2 answers
LLe
LLe

You might want to contact GJ Gardner direct on the Sunhine Coast on (07) 5478 4144. I am only a satisfied customer on the South Coast of NSW.

G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi John
G.J. Gardner Homes is a franchise network of builders. Each Franchise uses local suppliers to their area.
We suggest if you have questions relating to a particular area, that you reach out to the relevant G.J. Gardner Homes office as they will be able to answer your questions.

Fat Fighter

Fat Fighterasked

G.J. Gardner Homes

We are considering building with GJ Gardner Wonthaggi. We have always been terrified to build as we have heard and read a lot of nightmares. This franchise seems to have mostly good reviews. We do want to make some changes to the design. Any good/bad experiences with the Wonthaggi team? Your input is appreciated.

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi There

Thank you for reaching out.
There are 20 reviews for this particular franchise we welcome you to review via the link below (please note that Bass Coast - Phillip Island is the exact same team as Bass Coast - Wonthaggi).
https://www.productreview.com.au/listings/gj-gardner-homes-vic-bass-coast-phillip-island

Our designs are very flexible and we welcome you to customise to accommodate your lifestyle and personal preference.
You can reach out directly to the Wonthaggi office to discuss this process in greater detail:
https://www.gjgardner.com.au/home-builders/victoria/bass-coast-wonthaggi-5320/

Best of luck on your home build journey

Rod

Rodasked

G.J. Gardner Homes

Would like to know if anyone has built the Somerset 513 and what their experience was like?

Regards Rod

No answers
Troy R.

Troy R.asked

G.J. Gardner Homes

Can someone please confirm if there is a GJ branch other than GJ Hume that can build in Beveridge, VIC?

3 answers
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Troy
The Hume G.J. Gardner Homes office services the area you have referenced.
Is there a particular reason this office does not accommodate your requirements?

Troy R.
Troy R.

Please provide your direct phone number and I am more than happy to call and explain

G.J. Gardner Homes
Jess M.G.J. Gardner Homes

Hi Troy,

Thanks for reaching out.
Please feel free to give our Vic/Tas Head Office a call on 03 9338 5588 should you wish to discuss further.

Kind regards,
Jess, G.J. Gardner Homes Vic/Tas

Trina

Trinaasked

G.J. Gardner Homes

Hi, at what stage of the process with GJ Gardner would I normally get itemised variations? I mean, if I had a quote, and then made additions / deletions, would those deletions additions be itemised? If I had already paid my 3000$ deposit, would variations to the original quote then be itemised?

4 answers

My variations were all done at the beginning of the project. There were no variations after the building had commenced. I would go back and see your new home sales person and ask them.

G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Trina
Thank you for reaching out.
Can we ask which G.J. Gardner office your are presently working with?

Trina
Trina

Hi Andrew, does it vary from franchise to franchise ? Leesa Maree, can I ask at which stage you got your costed variations? Was it before your colour consult or after? Thx

Tiffany I.

Tiffany I.asked

G.J. Gardner Homes

Land price $159,000 alone with house package price $100,000 alone together total $259,000 right?

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Tiffany
Thanks for reaching out.
Is the house and land you are referencing listed as a G.J. Gardner house and land package or have you found a block of of land thats price is $159K?
There will always be variables when it comes to the costing of building a home adn the block of land that a home is built on usually provides the most variables.
Have you been in contact with your local G.J. Gardner office to discuss the block of land in question?
If not we certainly recommend that you do.
https://www.gjgardner.com.au/contact.aspx
Here is a helpful article that can assist you in preparing for discussing a home build with any builder https://blog.gjgardner.com.au/58-essential-questions-to-ask-a-builder/

L BZ

L BZasked

G.J. Gardner Homes

OMG, with these reviews/comments (1 star) - in process of buy & build but looks pretty scary!!

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi L BZ
I guess if you only focus on the negative experiences that have been had, then that's all you will see. We have over 850, 5 start reviews from customers that reflect a very different experience to the 39 that have not been satisfied with their experience.
Each and every home build is different as each and every home is built to a customer personalisation. Nothing about this process is cookie cutter and whilst we do acknowledge that we are not perfect, our feedback from customers overwhelmingly tells a positive story.
At the end of the day you need to feel comfortable with whomever you choose to go down this path with, and we absolutely encourage you to do as much homework on the process and what you are looking for, before you sign anything.
Check out this article to assist you in understanding what you need to know:
https://blog.gjgardner.com.au/58-essential-questions-to-ask-a-builder/

BrittyJ

BrittyJasked

G.J. Gardner Homes

Why does it cost $8.5k to increase ceilings in a 187sqm house plan?

3 answers
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi BrittyJ
Without knowing the specifics of the house plan it’s difficult to comment.
Did you obtain this quote through a GJ office?

BrittyJ
BrittyJ

Yes, I've been back and forth, many appointments. We've been finalizing a quote that I'm could be happy with, but finding it hard. Details are the oceanside 187 floor plan with beach facade of the nova plan in Express inclusions. Building in Gol gol NSW with mildura branch.
I just don't understand there is minimum over a 5k difference to other volume builders.
I watched as he entered the information, so I know there's price for internal and external height increases and that it's worked out by measurements.
2.7 height ceiling is a must have for me, so at that price GJ Gardner will be a no go, which is unfortunate for the sales rep and I who have put in a lot of time.

G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi BrittyJ

Again not knowing all the history of your experience we can only go by the info presented.

The home build industry is notorious for being vague when it comes to the quoting of a home. At GJs we try to be upfront and honest in all facets of your quote.
Many builders do not provide line item details in their quotes so the “savings” you could be seeing are simply being moved around.
You also need to ensure the home design structures you are comparing are similar enough to compare the ceiling upgrade differences. (Have you shared the other builder plans and quotes you are referencing with your GJ builder?)

At the end of the day it’s your decision and you need to be comfortable with what you are signing up for.

Frank

Frankasked

G.J. Gardner Homes

Our house was completed by gj gardner in Nov 2017and handover was in nov 2017 in sa. what warrenties do we still have as last night at 11 PM our frameless shower decided to explode while we were sleeping is this covered in warrenty

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

HI Frank
Have you reached out to your GJ builder regarding this?
Please follow up this enquiry with Sue Dilena who is the SAGerneral Manager as she will be able to assist you.
sue.dilena@gjgardner.com.au

Georgie R.

Georgie R.asked

G.J. Gardner Homes

Price of the longest please

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi Georgie
Where are you looking to build in Australia?
Happy to connect you with your locka GJ's office so you can further discuss your enquiry.

PATJ

PATJasked

G.J. Gardner Homes

Hi. I'm interested in the Laguna SL 278 and was wondering if it is on display anywhere in Australia? I'm in SA but am willing to travel to see it. If not on display has it been built anywhere in the last few years? Thanks

1 answer
G.J. Gardner Homes
Andrew B.G.J. Gardner Homes

Hi PatJ
Unfortunately we do not have a display home built for the Laguna SL 278.
We do have a virtual tour of the home available if you are interested https://www.gjgardner.com.au/house-designs/laguna-sl-278-17809

Nettie

Nettieasked

NSW, Wagga Wagga

Hi, what is the average cost for a 23sqm 3 bed 2 bathroom home. I realise there are a lot of variables but ballpark would help us decide whether to build or buy established. Thank you

1 answer
G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

Hi Nettie, due to so many variables, unfortunately we cannot give a ball park figure.
We work on fixed price quotes to ensure there are no hidden surprises. It would be best to contact our local Wagga Wagga office on 02 6931 0256 to discuss your budget, your wants and needs. We'd love to work with you to fit within your budget, while delivering a home you can be proud of for many years to come. Look forward to speaking with you. :)

Meng F.

Meng F.asked

VIC, Melbourne Inner North West (Essendon)

do you do knock down and rebuild?

1 answer
G.J. Gardner Homes
Jess M.G.J. Gardner Homes

Hi Meng,

We certainly do!
Please feel free to give the office a call on 03 9351 0307 to further discuss your new home.

Kind regards,
Jess Morris,
G.J. Gardner Homes Vic/Tas

Charlie

Charlieasked

QLD

We are looking at building in Maroochydore or Yandina and choosing a builder at the moment. Does anyone have up to date reviews of GJ Gardner Sunshine Coast North for Yandina or South for Maroochydore. How do they compare with Coral or Plantation homes?

2 answers
G.J. Gardner Homes
Steph E.G.J. Gardner Homes

Hi Charlie,
I won't speak on behalf of the clients but each office has a page on here dedicated to reviews for their area, perhaps ask one of them? Sunshine Coast South has had two reviews as recently as a few weeks ago so I'm confident they would respond to you if you asked them anything you needed to :)

Thanks, best of luck in your building journey.

G.J. Gardner Homes
Steph E.G.J. Gardner Homes

Charlie we have a client from the Noosa office willing to have a chat with you directly if you like? I won't provide their details on a public forum so if you could email me directly, I will provide you their contact details.

steph.ellery@gjgardner.com.au

Thanks,

Sjw

Sjwasked

G.J. Gardner Homes

My partner and I had paid the $3000 for the soil testing, site contours and selections to be conducted. However we were unaware of council regulations regarding site setbacks which meant the house we chose will not fit on the block to council regulations unless applying for an exemption which we don't want to do otherwise the house will be an eyesore. As this was a huge over site by GJ Gardner as multiple people had looked at the house on the block and we had discussed site positioning multiple times and setbacks not being to regulations never coming into question. It is not our responsibilty to know council regulations it is the builders hence why you go through companies with 'experience' to navigate these issue. It was only out of luck a friend of mine had picked up on it when showing him the plans on the site. We then decided not to proceed to contract due to this and also due to the lack of transparency in the quote. I requested a refund of the cost of soil testing and site contours as we had not received these reports in accordance with what is set out in the 'Authorisation to proceed' form to which I was replied with quite rudely and then just ignored. Why are we not entitled to a refund even though the authorisation to proceed letter states any costs incurred by GJ Gardner will be deducted from the deposit should we not proceed to contract. I have requested for the reports multiple times and was told they don't have them so why are we not entitled to a refund for these items? Or is this just plain false advertising? We had Also arrange most of the selections ourselves with floor coverings, electrical appliances and plumbing this meant less time was needed on GJ Gardner's behalf as we had arranged quotes to be sent to them direct. It is not our issue that GJ Gardner make you do selections etc to get a more accurate estimate. If realistic allowances were used then the initial deposit should only include soil testing and site contours and not kitchen designs and all selections being conducted in the precontract stages. It's not our problem if these items are labour intensive and only $3000 is factored into these items. It is also not our fault GJ do not know council regulations. Thus we should get a refund of anything not done out of inconvenience as if we had of known the house wouldn't have fit without council exemptions we would never have even paid the $3000 to begin with. I look forward to your answer as to whether we are entitled to a refund or if we are just being daylight robbed.

2 answers
Dave
Dave

Hi Sjw, My experience was different to yours in many ways so you may not find satisfaction in what I am about to say. I hope I am not stating the obvious but GJ Gardner Homes are franchised to different building companies for different areas and service quality may vary from builder to builder so I can only speak about our franchisee. The home plan we originally chose would not suit the block we had purchased so a very helpful staff member did her homework and suggested a different floor plan that would suit us. We then paid the $3000 as agreed for site plans, received all the paperwork as promised and building commenced. We made alterations to the original plans (known as variations) before we signed contracts. Each and every variation was costed and listed in my contract. Transparency was obvious at every step of the way. I was allowed regular planned visits during construction and some minor changes were made at no extra cost to myself. Everything about our experience differs to your own It seems there has been an unfortunate break in communication at the outset which has resulted in your disappointing experience.
Consulting state legislation or building authorities may help. Legal advice may also be warranted but that will probably leave you further out of pocket. The state ombudsman may also be able to help.

Sjw
Sjw

Thanks Dave for your reply. It seems like you found a franchisee that knew council regulations unlike ours. Ours had ensured us the house would fit on the block. I mean it did fit however not to council regulations so it technically did not fit to our specific block (corner block). They did not inform us at all that we will have to apply for council setback exemptions and this would cost extra money if we were to proceed with the $3000. They basically said it could be built on the block easily with no issues. So with that we were confident in the plans we had chosen with their input and proceeded with the $3000 then to later only find out the house does not fit on the block as told.

Deborah Hodgson

Deborah Hodgsonasked

NSW

How long dos JGGardener cover building for builders insurance

2 answers
Dave
Dave

Rather than relate what I think the builders insurance responsibilities are you could search the state building codes and find a copy of the standard building contracts .
You can always ask your local GJ Gardner franchisee.

G.J. Gardner Homes
Cassie C.G.J. Gardner Homes

The statutory time frame for NSW under icare (the states insurance care scheme) is 6 years.
For information regarding how this works you can visit their website: https://www.icare.nsw.gov.au/Government%20agencies/Our%20funds%20and%20schemes/Home%20Building%20Compensation%20Fund/#gref

Potential customer

Potential customerasked

TAS, Hobart West

Can you please tell me your current experience with G J Gardner Homes Hobart West? There must be more than 6 people who they have dealt with.

Thank you.

No answers
Helen Spira

Helen Spiraasked

NT, Darwin

Could someone contact me about house and land packages in Darwin.
Helen on 0412127851

No answers
Fathima

Fathimaasked

G.J. Gardner Homes

Are there any reviews from people who you guys have built for in Gladstone, QLD. Looking to build there soon. Need to see what people have taught of your builds.

1 answer
G.J. Gardner Homes
ChrisG.J. Gardner Homes

Hi Fathima, yes we have a few reviews for Gladstone (there is a tricky little filter on this site to show just one area)
Or just follow this link - https://www.productreview.com.au/listings/gj-gardner-homes-qld-gladstone

Best regards
Eddie Kimmerly

Raj

Rajasked

NSW, Sydney - North (Brookvale)

Hi its Raj here
I have got 357 m2 in Schofields. Trying to build double story with $270k to $310 k . Please suggest me.

No answers
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