5 questions from our users
insurance as overseas visitor
Will you pay for us cancelling a trip, due to the corona virus, which was booked in July 2019?
Hi I am a HBF member and would like a travel / medical Insurance to cover me while travelling overseas, now I move around Asia, Austalia and NZ over a 12month period and don't have exact dates of travel can I get coverage with HBF for medical hospital emergencies should they arise, I can handle out patience stuff and dental just want full hospital emergency coverage and repatriation should the need arise, cheer Gary
Hi Gary, thanks for finding the time to contact us while you are out globetrotting!
I'm sure you can appreciate there is quite a lot of information involved with insurance, especially when it comes to international cover. It may be best to give our experienced General Insurance representatives a call to ensure we are covering all bases and answering all the questions you have, in as much detail as you need.
Feel free to give us a call on 133 423 when you have a little block of time free and we will definitely be able to help. We look forward to hearing from you and all the best for your travels!
The HBF Team
Hi for those that have taken a policy out and traveling to Bali in the near future could you please advise if you have a cut-off date for cover?
Hi Carrie, our cut off date for the cover will be the moment the Volcano erupts, from there it becomes what is called a known event. You can find more information here: https://www.hbf.com.au/bali-volcano If you have any other questions at all please just ask - Lauren
Hi, Im looking at your asia insurance. Just wanting to know if we become unwell & go to hospital after notifying your company do we just pay an excess to hospitAL & you cover the bills or do we pay the bills and you refund? also my husband lives & works in australia as a provisional resident - partner vusa. do you cover him?
Hi Mish, apologies for the delayed response - we have only recently taken ownership of this account to enable us to reply. Are you able to send me an email with more details on your enquiry to firstname.lastname@example.org? Once I have further information on your circumstances I will be able to point you in the right direction. - Tristan
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