Hi, i bought house in 2025 house built was 2022. My garage Concret Slabs are moving and i can feel the hollow noise, evern when i walk it feels like moving.
To whome i need to contact ?
Hi all i have a question I am building with homegroup. I did my completion inspection and noted defects and now the builder is demaning final payment before rectifying issues and saying that they are minor and the house in liveable but not completed. Once handover payment is payed they will come out to fix the issues later they say. Is this allowed.
Hi Melina, please contact us at hg.customerservice@homegroup.com.au with your job number. We'd like to look into this and discuss with you further. The Customer Service Team - Home Group
Once you sign pcq can you make structural changes free of charge ?
When most builders covers the Utilities connection fee - why does Home Group pass that on and in addition expects the Owner to pay all Utility usage during construction? Shouldn't usage be part of your building costs?
Hi we built with HGW and have been in the house for 16mths and our roller door has just come off from the roof who do I contact please? Thanks Deb
If I sign an agreement with Home Group, and the title doesn't come in for over 6 months, is there a chance the agreed price may rise due to actions outside of Home Group's control? Or is the price locked in for good, no matter how long the land takes to title?
Hello Our home is 4 & half years old , have started noticing cracks in both shower wall tile grout. Could you plz confirm the warranty period for wet areas.
Hi Paul, The warranties can vary depending on several factors, such as the specific product, the cause of the cracking and the exact location of the cracking. Please reach out to our maintenance team who’d be happy to discuss this further. Kind Regards, The Team @ Home Group
what is home groups tile allowance?
Hi, We are planning to build with Home Group in Victoria. What are the pros and cons with them? It seems they have limited options with Facades and just only white colour in designer kitchen bench option.
I built with home group 9 month build time also they had other option not just white there the best in the business atm quality works
How much time homgroup took to finhish the construction
Hi , how much time homegroup took to finish construction?after all the paper work is done .
Hi Hameed, my construction hasn't started as of yet I've not long signed up but Kurt was most helpful and is still working on things now, but is keeping me updated with the progress. We go to the mortgage broker next week to finalise the finance, then we will be ready to proceed.
Hi all,
Planing to build with homegroup this year in perth. What is the construction time usually?
TIA Nimesh
Hi, What is the current build time please?
Hi! Our slab went down on the 17th February 2022 and we had handover on the 5th December 2022. The only delay we experienced was waiting for food timber and then waiting for the chippy to do the roof. I’ve heard other stories but that’s just what we went through! Overall, our client liaison was super honest with us through the whole process and we didn’t feel like we were out of the loop. We understood that we built during a massive building boom and Covid so we were understanding with delays.
I hope that helps!
That's really helpful, thanks Jessica :)
Carpet quality
Hi I am planning building with Home group in victoria.
Please share experiences and things to look for.
Thanks
Hi Ahsan Overall we are happy with the build but what I would get annoyed with was that, once you sign up, it's all about the builder. Any issues you think of will be covered by item listed in the Addenda. We were not happy with kitchen and laundry sinks that scratch very easily. Carpentry work also could be better. PC, prime cost, are one issue where they estimate a cost and any money left over is returned to you. Of course this doesn't happen as they will find a way to use all this money so little or no refund will be received. Overall I feel that we got a good job done in fairly quick time. Just make sure you read all the documents and make sure you understand what you are getting.
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Hi there, Can you please tell me what the duration of construction warranty is on homes built by Home group to cover any major defects that develop in later years? Thankyou
Hi Jessica, Home Group have a 30year structural warranty. The Customer Service Team @ Home Group
Hi there, Can you tell me what is the construction warranty on the homes that Home group provides if there are any major defects that develop in later years. Thanks.
wondering what kind of guarantees this companies has if any, such as building time frames, site guarantees etc.
does HGWA have guarantees such as building timeframe and construction site costs inc.
Hi Mick, thank you for the question. We have responded to your direct enquiry with us. Thank you The Customer Service Team @ Home Group
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