25 questions from our users
Please contact Dominic Rego [contact detail removed]
New build at 34 Victoria St Malabar NSW
2 storey 4 bedroom rear lane double garage and granny flat.
Scope: Knock down existing fibro house and new build
DA approved plans by architect
Looking for a reliable competitive builder
Modern design with lightweight building materials
Aim to start building end of 2018
Please let me know if this fits your scope ?
[email address removed]
Anyone built with INH in Port Macquarie?
I don't know, but I think the team I ended up with are based there now. During my planning phase the franchise where I am split with the northern end being based around Coffs Harbour, but I was taken ...up by the southern team wherever that was based. The person who oversaw the actual build was Glen Leet.
Is it normal practice to lay conduits and cables for telephone lines during construction?
I believe so. It has been done for both the houses I've built with project home builders.
It varies from builder-to-builder. Our standard inclusions have no provision for supply and installation of a telecommunications service (we have most of our clients actually don’t wan...
I designed my dream house roughly the size of the cascade 399 and asked size the size was the same and the roofline was a perfect rectangle would the prices be the same? 400-415k. After paying 1500 and committing my design to Integrity I now have a quote of 488k and can't ever build my design with another company.... devastated.
No communication at all. I try for weeks at a time teying to get the sales rep to call or text.
Thank you for your post and seeking some clarity with the reasons why your initial pricing of $400-$415k became an estimate of $488k. ...Firstly, we apologise for the difficulty you have had with your sales consultant not returning your phone calls. In response to the specific reasons for the change from the initial ballpark estimate and the final estimate provided are numerous and are listed below. You payment of a preliminary services fee was for the cost of a contour survey, soil investigation report and design service. Once these reports were completed it was then possible to provide an estimate which reflects the actual costs to build on your block at North Rothbury. It is also noted that you have upgraded a range of items for inclusion in your home and given a ducted air conditioning package free-of-charge. You also received steel frames and trusses at no additional cost. The items listed below are some of the factors that resulted in a higher price after the aforementioned testing was carried and are reflected in the final estimate. 1. Your block of land has no sewer and hence a waste water treatment plant is required along with a percolation test and was included in the final estimate; 2. There is no power to your block so there are additional costs to provide a power pole, overhead electrical wires, underground site wiring and metering; 3. In order to comply with BASIX requirements (the NSW government require all new homes to meet requirements to reduce water consumption and greenhouse gas emissions) it was necessary to include a solar power system in your home; 4. Your block has rock at a shallow depth. We have tried to reduce costs by excavating to rock depth and then doing a drop edge beam to 1/3 perimeter instead of piering and rock breaking. While this has reduced the price, your proposed home is a large one and the block is very poor; 5. A provisional sum allowance has been provided to excavate the weathered rock on your site; 6. It is likely that the area your block is located will be in a high bushfire area so we have included a provisional sum allowance to achieve compliance; 7. There is a swale/culvert at the front of your block that has added to the complexity and cost of providing a concrete driveway; 8. There are additional concrete supply and delivery costs to North Rothbury; and We have done what is possible to reduce costs but in order to stay in business and ensure we can actually be around to build you home we must charge appropriate and viable margins. There are many builders going broke because they build homes at unsustainable rates. For clarity, and as you identify, the design is based on Integrity’s Cascade 399 design and in accordance with Australian copyright laws, the intellectual property in the design remains with Integrity. It is possible for a third party builder to have a one-off copyright release to build this home upon payment of a copyright release fee, which is available upon request and will include provision of a drawing file. Integrity New Homes
Hi, I'm looking at using INH Newcastle. Everything I've found so far on the Newcastle franchise seems positive. I'm looking at a full custom design. I built with Henley in 2000 & after I built they went bust & many people had trouble but, my build was fine??
In considering Integrity New Homes to build you a home at Newcastle, you may be interested in some of the processes and systems we have in place to control and deliver positive constructi...
Hi what is your starting price for a double storey house with 5 beds (2 on ground level) 4 baths 2 car park on 396 sqm land? Full brick house. Also please tell what you include in your price?
Thank you for your enquiry. Prices for new home construction vary dramatically around Australia due to labour and material costs varying from area-to-area. The starting price for a two stor...
Integrity homes Tamworth- need honest opinions please!
We appreciate you are seeking feedback from past clients who have built with Integrity New Homes in Tamworth. However, it may be of interest to you that Integrity New Homes has built around...
Is anyone building with Integrity, Coral, Perry or GJ Gardner in Grafton NSW? What is your current experience. Looking at building on my land.
I built with Integrity in Newcastle. Good in design and sales support. On site construction was a bit up and down, changing supervision etc. Many errors were made which they did attend to. The finish...es were good in the end but clean up and handover was ordinary. Overall OK but could have been a lot better (like many of the views I have heard from other builders).
Has anyone built with Integrity in the Northern Rivers and if so are you happy.
Hi Loz, we have built in Maclean area. They have been good! Somewhat a bit slow at times, but would definitely go integrity or Gardiner homes over coral or perry homes. If we did it again we would go ...with a private builder. hope this may help a little
Yes we did ,good designs.BUT don't expect to get everything right.It depends on the contractors they can get at the time.Private builders general get the better ones.Our experience was a nightmare.Int...erigty Homes did what they wanted to.Hey they will tell you anything to get your new home started.Youve been warned.Ive got a list as long as my arm,and a lower bank account as well,We had timber boards falling off 24 mth after we moved in. Best of Luck......
Has anyone built with Integrity New Homes recently? We are investigating a custom build in the Sydney area and the brochure and website looks great, but the reviews are scary. Is this a franchise model?
Hi, our build was completed in 2014 and we found the whole process with integrity appalling. I would not recommend them to anyone. Our roof started to sink on the entry way and it took us going to fai...r trading to get it resolved. They talk big, unless the Coffs Harbour office has had a new owner/ manager I would not go with them. We still don't have an occupation certificate and it looks like a review we placed on here has been removed. Good luck
Thank you for your response, it certainly has helped in our decision making process
Anyone have bad experience with INH in Coffs Harbour please?
They are the biggest shonky in the building industry ,..they don,t give you Occupational certificat ( it is not in their contract ) without OC you can,t move in to your house, so they take the last p...ayment of you, and you are don ...it will take you months ,befor they even reply to your emails, forget about rectification they promis you everything ,never never trust them . They have so many hidden cost... And they hit you with the Variation cost in the middle of the construction......big big costs ..if you don,t agree to pay. They put stop to your construction . This mob is snack in the grass ,,this is the best name for them. Build with some one else .....build with someone else .plz don,t trust them.
Yes. We have had similar poor experience with this builder. They hide behind their contracts and have no integrity which is ironic!
Am thinking of using INH in Adelaide, is there anyone with experience here to advise on them?
I have recently built with INH and wouldn't recommend them. My experience has been terrible. They do not communicate and do not follow up. They do not meet deadline, breach contract and will not correct mistakes made by them and their contractors.
Hi v.fry, thanks for that we have decided to go with Rivergum Homes who have had some good reports.
Hi, i am looking for reviews from people in canberra. I am tossing up between 2 builders. any feedback please? It would be fantastic.
Sorry, I do not know builders in Canberra except that they tend to be expensive. My experience is with Integrity New Homes in Newcastle. I am not sure if they have franchise in the ACT region.
Any recent reviews for INH for Ballina area?
Currently building with them, Murray is great at show home 10/10, very helpful and has a building back ground to help with plans etc, once he steps aside and goes onto the next step in tweed it has be...en a joke. From driving up to tweed to pick colours, tiles, never had a kitchen plan, and weeks finally receiving one without any bench space. We were hoping for the build to start early 2015, still not started, I have had to step in and try to manage the whole thing between the excavator, pool builder, rock wall builder and Integrity who has a estimator, construction manager and I don't know who is running the show.. Bad communication through out this stage and STILL haven't started. Then a 1% late build fee is slapped on our bill for it not being started yet without notice???? when it is their bad communication and process as to why it has taken so long. I have emailed Richard Brennan who monitors this site, got his email from one of his answers here about my concerns before placing any feed back on here , but guess what - NO response. The land has been excavated through me and has been sitting there for 1 month. If INH reads this my number is 0413667432. I am hoping the build is very quick and easy and hope the NEW construction manager has better customer service and communication skills like Murray. To be continued...... P.S My work colleague was selling her home and was looking at building since my signing with INH, has sold her house a couple months ago, not going to build after my experience and is moving into her recently purchased house next week.
Thank you Mrnice. Your comments were very interesting. Perhaps we may reconsider our options. Good luck with your build.
We built in the Ballina area. Agree Murray was good and helpful, but once moved out of his hands the communication was less than joyful. We had a custom design and several of the first attempt plans w...ere not what we had asked for, but eventually we did achieve our design desires. We had several issues throughout but most eventually were resolved. We did find that INH were accommodating for allowing talking freely with tradies and site visits. We had to contend with at the time of our build a less than satisfied INH project manager with his employment at INH and this reflected on our experience of the build also, not unexpected and likely not unique to INH. Just had the result of escalating our own displeasure at minor issues, also not to be unexpected. We have been in our INH built home for just under 2 years now and can say that our home is lovely and we are happy with the end result. Minor things that we have handled ourselves but nothing that can be a maintenance on any build. Would we build again with INH? Probably not, but only because the communication or lack there of, was quite stressful and the extra paid does not really reflect anymore prestige than other local project home builders.
Does anyone know where the head office for INH is? Or any contact information for head office?
Hi, I think its Coffs Harbour but they have changed their website so its VERY difficult to contact them. We recently got them to do some work on the house by contacting the local sales office and requ...ested the new site manager contact us. After a couple of calls and emails my husband finally got contacted. Just keep trying!!
The Coffs Harbour office can be contacted by phoning (02) 6652 9600. ...The Kingscliff office can be contacted by phoning (02) 6674 8555. You may also wish to make contact by calling 1300 886 793. Regards, Integrity New Homes
Yes their Head Office is in Coffs Harbour.
Any recent INH reviews for the Kingscliff /Tweed Heads area ?
We only had a couple of very minor problems when building which were quickly fixed , we have been in our house for a few months now and are very happy, if we were to build again we woild definately use inh.
Thank you R & J, this information was helpful. We are planning to build in Casuarina and have not been able to decide on a builder as yet.
Hi, I'm interested in building in the Tweed/Nthn Rivers NSW region (ie. Ballina/Byron/Mullumbimby/Lismore)...does anyone have any experience with the builders here?
If your looking at Integrity New Homes, stay clear... I could not say it enough, we had issues prior to handover and are still dealing with them 4 years on! I have built with Coral Homes ...since and would recommend them (I'm in the Lismore/Ballina Area), issues and concerns I have had with them were rectified or clarified quickly and normally above what was required.
Do not go near this company. we have watched them build a home near our Street.It has taken nearly a year and the external finish is appalling. Feel very sorry for the home owners of this house.
I am thinking of building in port stephens area - what builders are used and has anyone used them in the area?
No no no don,t do it with them look for another builder.
Any price they give you you be surprised ....how much more they will hit u with Variation ,,,,,poor workman ship.
No communication , they Cha...
Am considering building with integrity homes in the Newcastle n.s.w area . Any reviews out there ??
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