Jim's Plumbing Questions & Answers
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Filtrex atu system are you familiar with these ?
I got thoroughly ripped off last week by Metropolitan Plumbing, while investigating them for doing this to unassuming customers like me who trusted their prices would be comparative, I came across a story on "A Current Affair", stating Jim's Plumbing had cut ties with Metropolitan Plumbing. If this is so, why does my Humm Statement say I am paying Jims Plumbing $1860 for a $350 job.
I have got a draiange blockage in sewer drain pipe . My tenents have got it checked by a plumber , who took some photos of the blockage. I need to send those photos to your plumber to get a quote to unblock it . The job is in 1671 Malvern Rd Glen Iris. Can you send me am email ID then I can send those photos . My name is John and my number is 0408425511.
Jim’s plumbing is owned by Metropolitan Plumbing. Highly recommended to shop around for an honest quote.
No cold water coming out
I need a plumber urgently , I live in Prestons. Will I get one?
I need a plumber urgently , I live in Prestons. Will I get one?
Why do you guys overcharge by 4-5x or more of the actual cost I understand you're a franchise and have to give a percentage of proffit but 400-500%??? Just criminal
The best freeze proof sillcock brand?
Stay away from there they will rip you off!
Hi guys I just want to ask how much do you charge for installing toilet bowl and canister. Thank you Leo.
Just one question, who owns Jim's Plumbing Adelaide because there are some things you need to know about your plumbers and staff. Could I please have an email address and phone to contact the owner?
Apparently, Jim’s Plumbing Adelaide is the *only* licensee for the plumbing side of Jim’s... a deal apparently forged back at the origins of the Jim’s franchise organisation. All the vans & drivers are employees of Adelaide, hence you’re not paying the guy who does the work, your paying the Adelaide overlord and his costs too. Hence the ridiculous pricing of parts & labour. Legally, they’re ok, as they make the upfront charges clear when you book, but say nothing about the lack of basic customer rights, or overpriced incurred charges.
Never again. Ever. More than twice the highest estimate I had prior - and they broke existing fixtures - charged me to perform.a temporary fix - which I’ll have to find some more $$ to repair in the future!
These guys charge like QCs
THEY WONT BE GETTING MY M0NEY
I have just experienced the shock of my life today. I was charged $130 as call out fee . The plumber arrived and he was good and carried out his job well. Problem is that I was charged $490 for Going up the roof to check if it was the roof leaking? The problem was not identified and I was referred to a Leak Detection Service. The money was gone just like that And I am in shock as well as pain. Never again shall I subject myself to such a painful ordeal.
Grace, if they charge $700 to connect dishwasher or $522 for a 10 min job of replacing a $10 mini stop, I think you got off lightly
They charge $132+ $790 = $922 to fit a new dishwasher - rip off - told him no thanks then got a normal Plummer to install it for $200 !!!…. Will never recommend them to anyone !!!
How can you justify a bill for $640 to replace a pressure relief valve in 45 minutes? This appears a disgraceful rip off. How do you justify charging this amount? Please do not reply by stating that I agreed to the charge. That is not the point. The valve retails at less than $200, much less at Bunnings, making your non urgent visit with a call out charge of $73 a labour cost in the order of $480 an hour. - please justify.
ITS A RIP OFF
I will never go with them again...
Was quoted $690 for a tempering valve replacement. Didn't feel right so did not proceed, just paid him the callout fee which was $183. After reading feedbacks here I think I got away lightly.
next time i will go elswhere..they should be sued for what theryre doing... it should be aganist the law...im going to the pllumbers assocation
How about a $690 quote to connect a dishwasher. Or replace a mini stop for $522 (a small tap for dishwasher that costs under $10 at bunnings). They are criminals
Where can I get some clarification on a job I had done please
What plumbing job have you done?
A toilet replacement
I was shocked to be charged $315 to look at a hot water unit and within two minutes be told I need a new one. Then it takes around 15 minutes for head office to come up with quote, which was $5500. After research I have found out that the unit costs at most $1200...can you really justify the remaining cost?
Exact same situation with me, only cleaned the filter to see if it works which did not, then said you will need a new system for $5,500. Did not even bother looking at other options where the fault was coming from. Another plumber came and just replaced a valve for $400 which included a general service of the unit! Definitely trying to rip off people saying time to get a new unit when it might not be the case.
Be super careful dealing with these guys, we've received unsolicited and threatening contacts after making negative reviews ... the job they quoted $480 for was done for <$180 by an authentic plumber. My strong opinion is to make sure you obtain some kind of free quote from a local plumber before doing anything with this company.
Unblock toilets, how much?
In case it's useful to anyone in future: - normal cost for a toilet blockage (with no complex issues like pipe damage) would range in the neighbourhood of $150 - $300 -I can't speak for Jim's plumbing, but based on past experiences I'm guessing the fee will be something like the liver and kidney of your first-born child
Jim has turned into a money hungry rip off merchant steer clear unless you want to be sucked dry of your hard earned money...
It's a pity Product Review requires a receipt for Jim's plumbing so it will not let me provide a review where Jim's were not able to provide any service as i was advised by the contact centre that their contact in the area (Geelong) was " not accepting any further work". I ended up using a non Jim's local supplier that sorted the job. Has anyone else had a similar problem trying to use Jim's plumbing?
we were suppose to get a partial refund, can you please let us know if it has being processed?
Hi John, can you please provide a job number so we can look into this further for you? Regards, Jim's Plumbing
13 inverness ave burwood 3125
it is about a gas check.
it has being a while, we were contacted and said we would get a refund, please double check
Hi John. Your refund was processed on 1/06/2017. Regards, Jim's Plumbing
Can u tell me which bank account. I dont seem to find it
Hi John, please contact the office on 1300 068 480 to discuss further. Thank you, Jim's Plumbing
who do we ask for and was it returned via credit card or bank account?
Please ask to speak with the Operations Manager. It was returned via bank transfer.
i tried to ring and cannot get through. what is the last 4 digit of the bank account. we cannot locate the money. 1/06/2017
Hi John, we will have accounts contact you to discuss further. Thank you
thanks, we have found it. 31/05/2017
Is there any advantage using a hot water system with a stainless steel tank?
Which companies sell them?
Thanks for your help. Fred (fatmano1@tpg.com.au)
Hey Fatmano, the internal copper tank is no more from my understanding, cause some Companies don't want happy copper customers... So your next best thing to a tank not corroding within approx.10 years is a Stainless Steel internal tank.
My old SAXON internal copper tank lasted me 25 years, before I had to do my HWS homework where I bought a RHEEM Stellar 1.8kWh Stainless Steel internal tank. It cost a little bit extra for Stainless Steel, but that's the price I was prepared to pay to get longevity from a product.
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