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Kia Sorento

Kia Sorento Questions & Answers

BL, XM, UM
4.2 from 140 reviews

52 questions from our users

CGee

CGeeasked

Sorento

Has any one got a Kia Sorento 2010 petrol? Any reviews would be great.
Thanks

No answers
Geoff

Geoffasked

Sorento

Have a 2015manufactured Platinum Sorento Model at 111000klms turbo boost failed.Anyone else had a similar problem. So far Kia and dealer dragging feet on approving warranty repair and into 2nd week of no car. Neither dealer or Kia are good at returning calls despite bragging about their fantastic warranty and customer service

No answers
Kolid H.

Kolid H.asked

Sorento

My ford radio say tel all the tine

No answers
Neil B.

Neil B.asked

Sorento BL (2003-2009)

Have a 2008 Sorento 2500 diesel lost of power and a knock car starts motor knock like no turbo loss power

No answers
Mishy P.

Mishy P.asked

Sorento BL (2003-2009)

I have a problem with my fuel injection hold down bolt randomly coming out or breaking while driving anyone else had a problem like this? Also wanting to know the foot pound for Kia sorento 2008 LX 2.5l

No answers
tony h.

tony h.asked

Sorento BL (2003-2009)

2007 model 220.000kms, any problems that may be known. Thank you.

No answers
lynda r

lynda rasked

Sorento

Im having issues with oil burning, no drips or evidence of leak, what is happening
they have done an oil survey but now say they don't care!
This is my second Sorento and it has been nothing but trouble. 2012
What can I do?

No answers
Mike s

Mike sasked

Sorento

I have a an 18’6” tandem axel poptop caravan and would like to know how the vehicle will perform when towing and approx lt per 100ks

1 answer
2bearz
2bearz

I’d be more concerned about the weights the Sorrento is rated as towing a max of 2000kg with a 100kg towball weight. Most vans would be close to or over this. We don’t tow with ours so I can’t comment on fuel usage sorry

Roger

Rogerasked

Sorento UM (2015-2020)

Hi, I am seriously considering a Sorento. It was mentioned previously that it has a DPF. I understand that the Santa Fe with an identical drive train does not have a DPF. Would someone please clear this up for me please? Furthermore, does any one know if the Hyundai Tucson has a DPF?

No answers
Luke W.

Luke W.asked

Sorento

The rear diff failed on MY2012 Sorento - I am told uneven tyre wear is the cause and they will not repair on warranty. They replaced the front one last year and I have consistently told the dealer about noises coming from it for over a year. It was serviced 1 week before it failed catastrophically. Is their tyre wear reason nonsense or not ?

2 answers

For sure. I bet they sore the bill and don't want to double up on that. It's total crap if you ask me.
I asked Kia if they look at these things when they service the vehicle and they replied that "no they can't unless they get in there and pull it apart" which is something they don't do.
If you have been complaining about noises and have it in writing, then you should take it further

Luke W.
Luke W.

Thanks Geoff... I took it further... they are now fixing the car under warranty!

David Hagen

David Hagenasked

Sorento

Should I buy Kia Sorento platinum 2012, mileage 132k, out of warranty for 18k?

1 answer
Terry S
Terry S

After the attitude of Kia for the BL 2008 LX I bought my answer is I wouldn't recommend buying a Kia or Hyundai vehicle,

Jeremy T.

Jeremy T.asked

Sorento

2010 Sorento has this UK car got a DPF?

1 answer
joep7
joep7

Jeremy T, mine is a Australian delivered vehicle and it does have a DPF. From what I understand they self generate...clean themselves as long as you take them for 15 minute runs min per day.
I never had to have mine cleaned at the 73,000 kms mark. Still going well.There is a warning light but its never been an issue for me.

Anthony

Anthonyasked

Sorento UM (2015-2020)

I keep hearing about serious diff issues in the santa fe but none whatsever in the sorento. Don't both of them share the same drivetrain? I'm referring to model post 2012

1 answer
Luke
Luke

Apparently there were diff issues with the Sorento prior to the 2015 update when Kia engaged some Aussie engineers to change the suspension to our conditions. Since then it's been fine, hence one of the many reasons they now back it with the 7 year warranty.

Lillian

Lillianasked

Sorento

I have a Kia Sorento 2010, the light has been on in my car and the clock belt needs to be replaces. Is this a part of the recall for the Kia Sorento clock belts?

1 answer
Colin
Colin

I assume you mean the airbag light. We have a 2010 Sorento platinum and our airbag light came on . (It was the clockspring) One repairer quoted hundreds of dollars. Took It to a Kia dealership and they fixed it straight away for nothing. We are in Perth.

Mee

Meeasked

Sorento UM (2015-2020)

I have a 2018 sorento limited edition and I’m thinking of getting a caravan. Can I get some feedback on anything I need to know before I get going. For example, it’s an auto so how will I do with fuel consumption, do I need to upgrade the springs etc.
Really appreciate any help I can get. Thanks

2 answers
BPT
BPT

Forget it. I have a 2018 GT line and although it has a 2000kg tow capacity, it only has a 100kg limit on the tow ball which means you can pull a box trailer or a jet ski. The only camper in all of the Jayco range that you can legally tow is the JPod. VERY disappointed with this aspect of the car.

Josh4571
Josh4571

I have a 2017 GT-Line, and have towed a small van with a tow ball weight at or around 100kgs. It towed it fine, no issues whatsoever. In saying that I wouldn’t tow anything heavier. Fuel consumption was heavier as you’d expect but nothing outrageous.

Chris N

Chris Nasked

Sorento XM (2009-2014)

I have a 2011 Sorento 2.2crd KX2 and I keep hearing a rattle on start up when the car has been left for a while, just wondering if anyone else has experienced this and a possible solution?

Many thanks

No answers
Hadi

Hadiasked

Sorento XM (2009-2014)

I have Kia Sorento 2010 turbo diesel does it need timing belt to be changed on 200.000 km?

1 answer
Dan
Dan

Hi Hadi. I'm pretty sure they run a timing chain not belt.
See link below.
Cheers

http://autoreplacementcosts.com/kia-sorrento-belt-or-chain/

ironmandreamer

ironmandreamerasked

Sorento

Thanks Dan. To your review, do you have a 2014 XM or 2015 UM? The reason for asking is the XM has a higher tow rating.

What were you towing? I currently tow an unbraked camper trailer that weighs in at under 750kgs but want the ability to tow a Jayco Swan that weighs 1134kgs unladen, about 1500kgs on the road.

What do you mean when you said your car is no longer AWD? Was the repair not done right?

Thanks in advance.
Clayton

1 answer
Dan
Dan

Ours is the 2015 model . Auto with 2 ton towing capacity. We rarely tow and nothing over 1000kg. We bought it new because we live on a farm out of town and do around 50k km per year so 7 year unlimited km warranty sounded good. Disappointed that we had this problem so soon but from what I've heard it's not so uncommon.
I guess because we travel on some dirt roads we use the AWD a bit more than if it was just on bitumen but the spline from front to rwd is very fine.and easily damaged. Nothing like a proper 4wd.

ironmandreamer

ironmandreamerasked

Sorento XM (2009-2014)

Looking for feedback on the Kia Sorento XM with 2.2 Diesel Motor and automatic transmission; particularly vehicles used to tow.

How many kilometres has your vehicle done and have you encountered any problems that additional maintenance may have been able to prevent?

I have a 2014 with 60K on the clock and need to make sure I get 10 years and 200K of reliable motoring. I am concerned the service program covers the bare minimum. The vehicle was purchased new and is still under warranty.

2 answers
Dan
Dan

Wouldn't recommend it for towing. They seem to have a very weak link between the transfer case and transmission. Ours chewed out the spline at around 100K km and we do very little towing. I have heard it is not uncommon on both the Sorento and Hyundai Sante Fe which has the same running gear.
KIA covered it under warranty but were very slow to act and only supplied the Dealer with parts to repair rather than a complete unit so repairs took some time.
Car runs fine now but we really lost confidence with both the vehicle and manufacturer. They are fine for city or soft country driving but nothing too hard. Will probably look at new Pajero or similar in the future. Hope this helps. Cheers.

Migs
Migs

I have to agree with Dan. My story is a bit disappointing at 150K on the clock. I thought I had an SUV for good value, until the timing chain snapped. Owned several diesel engine suv's and utes and this is the first time this has happened to me. New Sorentos seemed to go up in flames too...I saw SOME news reports already on some newer.

Gazza

Gazzaasked

Sorento

2016 Sorrento Platinium I low tyre pressure alarm flashes. I have checked the tyre pressure and pumped all types to 31 psi and drove at less than 20 km per hour for about 2 Kms The alarm still flashes with all pressures showing 31 psi. How do I stop this?

No answers
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