LBNCo Questions

Barry S.5y

My problem is that I have moved into my apartment on the 2nd. of June 2021, going on to 3 weeks now, and after many requests that my Free to Air and Foxtel are not working, because the Foxtel Technition after trying to connect me to Foxtel, found that LNBCo's Network Terminal Device is faulty. The instrument that he used is a A Wavetek Series Field Meter and it showed that the DB level at Minus -20.5 and that it should not be no any more than Minus -5 Also the Mer reading was zero, where it should be a Minimum of 30. I have made many requests for you to fix this problem, so far you asked me for my Credit Card details in case you were not at fault and needed to charge me, which I forwarded onto you a week ago expecting some response, a couple more emails throughout this week still no reply, Could someone preferably from LBNCo fix this issue, my request id 33995.

steve c. 5y

Bad luck if you’ve moved in. Either move out or forget about stable home internet - or maybe get a 5G modem

ty t. 4y

Wow, I was looking at apartments to buy, lucky I did some research on the internet options in the buildings, Hope you guys get some luck and hope that they finally do something about allowing just one company to run the internet in one building.

Gavin6y

I want to set up Voip but it seems like its not letting the router register the settings. I had a previous provider that is still working even though I replaced the router.

debandmiky6y

Can a human please contact me re my emails to fix my LBNCo TV reception ! I have had no TV since Sunday night ! Debbie Maynard, Banksia Grove, WA, 6031.

Gail6y

I have no free to air tv as the I.t.e.power supply transformer that plugs into the wall is not working how do I get it replaced

Ann M.6y

Why do these T V outages happen all the time is very annoying and should not be happening

Patricia White7y

We have just moved to Labrador on the Gold Coast and living in a highrise unit. We are looking for an internet provider. We will want fetch . We have two mobile phones, two laptops and an iPad. Do you have any suggestions.

Yvette Y.7y

The whole of our estate, Murray River Country Estate, Pinjarra, WA 6208, has had no free to air TV since last Thursday evening. Almost a week now! What is happening to rectify this problem? Please someone, keep us updated at least of your progress! This is appalling service.

LBNCo DM 7y

Hi Yvette. Please see below link to our website which notification regarding our matter will be updated when they receive them. Please check this notification for future information. external link