Mercedes-Benz GLE-Class Questions & Answers

Install an app from the app store for phone and ipad and have a soft copy of the manual. Keep a paper copy in the car. Don’t worry about the digital one, very hard, inconvenience and slow to use.

So that's a 'no'? OK on the alternative, thanks

These models and that engine are excellent touring cars with one of the best comfort levels and rides on the road with standard suspension out there. The fuel consumption is reasonable for such a heavy car too. The equipment level is excellent and quality and everything is resilient and does not readily break. However, for reliability these cars need to be serviced on time and and properly. I have a 2011 model and the following issues have occurred and are common to these MLs and I would suggest the first point will make or break your desire to own onw: - they may have sorted this by 2013 but they have a significant turbo lag particularly from start which you can assist by adding an aftermarket device that remaps the accelerator computer function only. - they go through tires readily through weight and all wheel drive - less than 30K kilometres on mine; - the hand brake release handle on the lower dash evevtually parts compoany with the wire that it holds to release the parking brake. Hope this helps and good luck! Cheers Vic from Australia.

HI, Masud Did you get to fix your battery problem?

Sounds good value, just make sure u get a warranty. I am looking at same car but for AU48K with 80K on clock. I am just a little worried about reliability, the timing chain and air suspensions are the common issues and would be very expensive to fix. Otherwise its a beautiful car

I have this exact model - drives beautifully - just so quiet and smooth. Never had any timing chain or air suspension problems.

Ensure the VALUE of the extended warranty. Dealers are prompt with their 'three year australia wide warranty Sir" ,just ensure which table of figures that they're referring to, table A isn't worth the paper it;s written on, you need Table D at least to make a warranty worthwhile. , $3500 per claim. This'll cost the dealer about $2000, so bear that in mind when you haggle

Its automatic. It will sense when it is required. Turn the light switch to manual.

It is very low km for this type of car. 7 years for 40k which roughly only 6k for a year or 15km a day. Not good for a diesel car. If the car is run on petrol it is maybe ok. This type of car is very expensive to fix. Go to the dealer, the cost starts with thousands. Everything will need to be fixed and replaced at some point. If you like this one, at least few thousands need to be set aside for maintenance and repair when time come.

Shocks provide dampening or rebound So if this is issue yes replace .. depends on previous use of vehicle Tyres are for grip and depending on profile offer different degrees of road noise, handling etc

If you car is within the warranty period, then, its a warranty repair.

Ive had to pay for it to have inside and outside air filters replaced (they are consumables) and for the liquid to destroy bacteria in the cats air con. I dont trust the dealership where I take my car, which is where I bought it from on the North side of Sydney. I wont be buying a Mercedes again, very poor service and they dont just service, they up sell is all. So disappointed with Mercedes. Their customer service sucks, honesty and integrity is questionable and care factor from service staff, once you drive away with the car, is zero.

This is a common problem with a lot of vehicles. It is caused by the carbon filter not allowing air to circulate after the vehicle is turned off. You can either open windows when the car is parked or turn the AC off a few minutes before you park up to dry out the AC element. I have taken the carbon filters out and left the outer filter in place. If you have the smell you should also take these carbon filters out a spray into the fan ( from the engine bay) with Glen 20, do not turn the fan on, just leave it sit for 12 hrs, this should kill the bacteria on the element. Hope this helps. Just remember the element ( looks like a heat exchanger. google it) gets wet and this is like leaving a wet towel in a locker if the air doesn't circulate.

Can only comment on my experience which has been no problems at all.

Thank you for your response. My review is based on experience relevant to the GLE250 not ML Are you a Mercedes Benz representative?

Hello, what has actually been happening? I’m not really a representative, but I have worked on Mercedes-Benz’s for over 10 years ( Dealership trained )

Hi dogbert, I have a W164 which is a 2005 model 320 CDI and I have had about 30 cars in my life so I had plenty of experience and this is the best car I have ever owned. It's now done 160,000 klm and the only issue I have had was with the stability control when censer in the front left wheel failed. It's so good on fuel, on long trips I get 8.5 to 9 litres per 100 k and around town about 10. It's so powerful and comfortable.

I just love to drive it. The servicing varies depending where you get it done. I like to have mine connected to the Mercedes Benz computer for accurate readouts so it cost me between $400 to $800 but that's about every 15,000 k.

If buying a secondhand one get it inspected independently.

Good luck.

Thanks domie48 for the response. It's good to know your experience with yours.

Awesome car. I have an 08 ml320 cdi Other then filters, I only ever needed new glow plugs in mine as some had failed. If you find it taking longer to start on cold mornings, this is more then likely the issue. I replaced them my self for under $300.00, Thats the only issue since new. If you do glow plugs yourself be careful removing them as some my be seized (wd40 and warm engine req.) and too much torque on the spanner can $hear them off.