NOW Finance Questions & Answers

Hi Gary, we do offer secured and unsecured loans.

Please visit our website external link  for more information.

Please let us know if you have any further questions.

Hi HethN, thank you for your feedback which we take seriously. Could you please call me directly on 03 8535 1132 so I can investigate this further for you.

Kind regards Denice Martin Head of Dispute Resolution

Hi Denise my husband has applied is there anyway the rate can be reduced

Hi HethN, could you please contact me on 03 8535 1132 to discuss.

Kind regards Denice Martin Head of Dispute Resolution

Hi Hello, thank you for your feedback. NOW Finance do not access your banking and cannot change the period for the bank statements. This has been pre-set to 90 days minimum. The user inputs their own data into the bank statements portal and the 90 days transactions are sent through from the users bank within seconds to our secure portal. Your banking details are not stored by our system and are not retrievable. Please call me on my direct line to discuss the concerns you’ve raised.

Kind regards Denice Martin Head of Dispute Resolution

Hi Benjamin, I'm sorry we couldn't assist you with an online application. We have an eligibility criteria for customers wishing to apply for a NOW FINANCE personal loan and you may have fallen outside this criteria. We'd be more than happy to discuss this with you so please feel free to call us on 1300 275 669.

Hi Angela, Apologies for the late reply. Thank you for your feedback. It doesn't necessarily need to have an amount on the direct debit. However if you do wish to increase the amount you can email or call us if you wish to increase the amount to be debited instead of your normal repayment. Should you have any questions, please do not hesitate to contact us. Thank you

Hi Kyle, Apologies for the late reply. We look to provide an answer to your application on the same day that you submit your application to us (during standard business hours - Mon-Fri 8AM-8PM (EST)) We look to receive, assess and settle your loan application within 24-48 hours from the time when you submit your application to us for consideration. Should you have any questions, please do not hesitate to contact us on 1300 275 669. Thank you

Hi Fraidoon, thank you for your inquiry. Please provide us with the best contact number and time so we can call and assist you over the phone. Alternatively you can call our office on 1300 275 669 Monday - Friday from 8am - 8pm EST. Thank you

Hi Rya80, thank you for your inquiry. Yes it can

Hi, we have tried to contact you over a period of time. NOW FINANCE assess all applications under the National Consumer Credit Protection Act, responsible lending guidelines and our own Lending Policy. We must ensure that our product meets the requirements and objectives of the customer and that the customer would be able to meet the obligations of the contract without causing hardship. If you make contact we may be able to work through a possible solution.

Don't bother with this company because of you have exsiting debts they factor this into the application process. I recent applied for a debt consolidation loan with Now Finance and it was rejected based on my current liabilities, that would have been gone if they approved my loan.

I have a full time job and excellent repayment history and good credit rating but was still declined based on current financial obligations.

I'd try some other company these guys will just screw with your credit score and won't approve if you have current debts - don't fall for their hype.

Yes statements and balance can be requested via email (customerservice@nowfinance.com.au), phone (1300 275 669) or chat

Hi Kalo, Many thanks for your question. In order to accurately answer your question we would also require the term of your loan to determine all fees and interest rates collated throughout the duration of your loan with NOW FINANCE. To give you an estimate, if you were to make payments over a loan term of 5 years, this would equate to repayments of $58.54 per week / $117.18 per fortnight. It might be best to speak to our personal loan advisors on 1300 275 669 who can talk you through all of the options.

Thanks and look forward to hearing from you shortly.

The NOW FINANCE team

Thank you for your question Deano! At NOW Finance we look to provide an answer to your application on the same day that you submit your application to us (during standard business hours - Mon to Fri 9AM - 8PM (EST)). We look to receive, assess and settle your application within 24 - 48 hours from the time when you submit your application to us for consideration. If you have any further questions, feel free to jump online to external link  to chat with us or alternatively contact our awesome team of Personal Loan Advisors on 1300 275 669. NOW Finance team. :)