Orthokinetic Ultra Stratus Plush Questions

Vic9y · Ultra Stratus Plush

I've just put the Next Generation Ultra Stratus Plush mattress on layby, to come home and read all these horrendous reviews. I have scoliosis and arthritis in my lower back (I'm 23 years old), and have just been sold this mattress telling me it's top of the range and very supportive and high quality. Why are there so many bad reviews? Should I cancel my layby? :/ very worried

Gill 9y

Yes I would cancel! Sorry to tell you, but I have back pain and I lasted 10 minutes, ended up sleeping in spare room. Mattress is nothing like in shop. Was like lying on a concrete slab. Apparently AMART get huge commission for selling this. Cancel mattress and go to fourty winks if you have one. The staff there were amazing. We're not pushy and guided us to the perfect mattress.

Lp1958 9y

I don't know anything of this mattress go with the other reviewers

maria7263 9y

We purchased an Ultra Stratus Plush two years ago. I can not understand all the negative reviews as we are extremely happy. With two hips replaced and being old, sleeping became very uncomfortable on our sleepmaker miracoil so this was an excellent replacement. The only drawback is that for us oldies it is quite a job to rotate it regularly. We have it on slats which is probably a bit firmer than on a matching base. I like a soft mattress but husband prefers firm. This suits us both very well and I recommend it as I toss and turn a lot and it does not disturb husband. It felt warmer than the earlier miracoil but I like that as the other mattress was cold, probably because it was much lighter and more open underneath.

Gill9y · Ultra Stratus Plush

Feeling very concerned. I have just purchased this mattress from Super A Mart yesterday. Thought it was comfortable in the showroom, but after reading all the bad reviews am thinking should I call and cancel this mattress. We bought due to their warranty and 180 days sleep guarantee, but really worried that we have made the wrong choice.... Should I cancel this before it gets delivered or should I wait and see what it is like, am I worrying over nothing?

Kieran 9y

Just get something else. It will sink / sag after the first few months.

MOD 9y

Hi, I saw you ended up getting something from 40 winks. Do you mind me asking what and how much you paid? And if you're happy with it? We just ordered the Orthakenetic and after reading these reviews, I really think I should cancel...

Mel10y · Ultra Stratus Plush

I purchased ultra stratus plush in april this year from super amart and wish i had seen all reviews prior to spending $2800 for a bed that has given me awful back, neck pains and discomfort at night. Id wake up at night not feeling arms and shoulders. Never thought it was the bed until i decided to research the manufacturing features of the mattress. Obviously i am not the only person who is experiencing the same issues with.

Just seen ultra stratus plush discontinued..what does this mean?

Lans 10y

Hi Mel, We had an Othokinetic that was purchased two years ago and it was faulty as it started to sink in the middle causing back pain. I would contact Sleepeeze and ask for them to come out and assess it as it maybe broken. It is not an easy process and their customer service is terrible but keep at them as for the cost of the product it should not be faulty. We were actually just given a replacement that is the exact same mattress as you purchased... I hope we do not find the same issue as it took us since December to finally get a replacement. If it is an issue with the mattress I would demand a refund as after they fixed ours it broke again after a few months.

See all Orthokinetic Mattress Range questions