Orthokinetic Support Questions & Answers

It's quite heavy, unlike other mattresses.

Other mattresses are just as heavy, it purely depends on the filling inside. Latex for example is extremely heavy and this has parts of it (a blend) I believe. Mine was extremely comfortable new but after years (it isn't even half the warranty of 15 years old) it has sagged and hurts my neck and back.

Unfortunately I bought it based on it was backed by the Chiropractic Association, however I know they would have tested it and gone based off that (as it was fantastic new and 180 days trial is unheard of) as you cannot test a product for years.

I'm doing a warranty claim now, if they give me a positive experience I'll leave a positive review otherwise I'll be leaving a negative like the others.

But a lot on here have reviewed without making a warranty claim.

@Aussiebloke34 for getting anything back as part of warranty. I only got so many excuses from them.

Hi Pam, I’ve had mine for nearly 3 months and I love it. I’ve bought the Apollo plush, which is soft though cause I hate hard beds, so not sure what you want. Yes, you do have to rotate the mattress every two weeks, like every mattress, to make sure you don’t get uneven sinking or uneven wear. I’ve done that with every mattress I’ve ever owned. My sales lady told me if I had any problems, the store manager would take back my mattress and give me a new one until I was satisfied, whether this is true or not, I don’t know, but it sold me.

hi i just got this exact mattress and i feel like first nights sleep it is way way way harder then the one i tried in store.... did you find this??

I had the same problem, finding the mattress super hard compared to the shop one, does it soften after time?

No it doesnt soften over time. It stays hard and uncomfortable.. Feels nothing like the mattress they have instore to try. Dodgy Chinese made rubbish!!

i have the $1600 one and was super firm and i wanted it that way, now its a bit softer and still love it and thats 2 years on.

dont understand why so many bad reviews.

Ours is horrible. Exact same issues as everyone else. Sagging and we are both having back issues., Currently started the warranty process. I don't hold much hope. Will never buy another one.

We purchased the orthokenetics Aspen support. I believe what we tried in store IS MOT what we received. I recently had a hip replacement and brought this mattress prior. Not sure if anyone else is experiencing this but I can feel some of the springs digging into me. I cannot sleep perly and haven't slept properly in months. And now with my new hip. It's no better. Now I also have upper and lower back pain. Is anyone else feeling the same sensations? It just dosent feel right to me!

They are made in China and absolutely the worse overpriced mattress. No positives at all.