8 questions from our users
I placed an order today, 10 July 2019, and would like to know when I could expect delivery as I live in Robina Qld 4226 Australia.
I don't get any confirmation messages or reposonse from ozcosmetics till today they deduct my amount from account before 20 days ago I need help?
hi hi, i wanted to order the youngblood liquid mineral foundation - shell. would like to ask how soon can it be delivered to me in singapore and would you be able to find out the expiry date pls?
If I wish to pay with credit card, why I need a Paypal account? I don't want to work anymore with Paypal, just with OZ.
How I may skip to create a Paypal account to do a payment to you?
Personally, I avoid paying with credit card online as much as possible. Why? Because your data can be lost or robbed by hackers. Also if you have any problem with any online dealer you would have no support.
I have a Paypal account, which uses my credit card data without displaying it to anybody. If anything goes wrong with the retailer you have the support of Paypal, and it is also easier and faster to get refunds. That is my experience.
Every retailer is different. It is up to them if they accept credit cards or paypal or both. So you cannot do by follow their rules. It is the same when you go to a real shop. They accept Visa but perhaps not Amex, you cannot force any retailer to use Amex, right? The same serves for online retailers.
And what exactly does mean you want to pay with OZ? in Australian Dollars?
If i am a NC 35 for MAC, which shade of Dermablend Cover Creme Broad Spectrum SPF 30 (High Color Coverage) should i be getting?
Hi Rina this is Rina in Switzerland. I just bought Dermablend to cover hyperpigmentation after a laser procedure. I bought the Honey Beige, Chroma 3 and it worked perfectly. I am NC35 in the summer and NW30 in the winter. I applied the Honey Beige over a base of Dermablend leg and body cover in Natural. I have to apply the leg and body cover to the hypermented dark spots otherwise, they show through. You probably don't have to do this. In my case, the temporary dark spots are qite dark and they show through. I am happy with my Honey Beige. You might also ask OZ if they would sell you a "tester" kit. Some companies do this for a $10 charge. Good luck to you!
I am looking for KLAPP Immun range skincare products. Are your products genuine from manufacturer? Why is the price so much different from salon?
My products are 100 percent genuine I am so happy with them :) I would say the price is so much cheaper because it would be closer to cost price, whereas salons would bump them up quite a bit. I find that most things online are cheaper! I guess Oz Cosmetics is kind of like Strawberry Net in the way of prices - I would definitely recommend buying from Oz!
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