Philips Sonicare AirFloss HX8111/02 (Original) Questions & Answers
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I watched a video demo on You Tube of the Philips AirFloss. It seemed to give out a fairly powerful shot which I would expect to give a proper clean, however, I have sensitive teeth and gums and I'm wondering if the shot action can hurt at all?
Hello! The shot action dose not hurt but might make your gums bleed. However any floss makes your gum bleed. I found that over time this stops. It might give you a bit of a fright because the air/water shot is powerful, hehe. It's a great product and I love it. Keeps my gums and teeth really clean!!!! I hope this helps.....
Hi it is a short firm blast, it takes a little perseverance , I had sensitive gums and using a mouthwash in the blast tank cleaned and aerated my gums, don't overdo it and just do one shot at a time between the teeth this should ensure healthy gums in a few weeks making them less sensitive as well.
thanks for answering my question
Hi, The shot action will not hurt your teeth or gums. A little bleeding can be normal when starting a new oral care routine, as you may be cleaning in areas not previously reached. However, if the bleeding is excessive or does not stop within a few days of regular use of the AirFloss, consult a dental professional. You may call us on 1300 363 391 if you have any further questions.
Kind Regards,
The Philips Australia Team
The device is wonderful, but I have problem with its life. I bought one from HK International Airport last November, and started having difficulty with the battery this April. Instead of allowing you using for a couple weeks between charge, I had to charge it almost everyday. Recently, the battery seemed to be totally dead. As the battery is not replaceable, this means that my device is also dead.
As I did not buy it in OZ, I do not know whom I should go for advice.
Ours died in the battery as well. Philips is looking at repair/replacement.
Dear Jerry,
Regarding your Philips Sonicare AirFloss, please contact our Consumer Care Centre on Ph: 1300 363 391 (Option) 4, as the Philips Sonicare products are sold with a two year International Warranty.
I have just contacted BPM Australia Pty Ltd, the agent looking after this device. To my surprise, the replacement has been shipped to me right away. I am very happy with the service!
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