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Rawson Homes

Rawson Homes Questions & Answers

NSW, ACT
4.4 from 606 reviews

94 questions from our users

Di H

Di Hasked

Hi I built with you and handover was sept 2017
How long is warranty and builder defects. The rain this weekend has exposed some issues. I dont want to give a bad review on here yet as hopefully you will be replying and following up Monday Morning. Please could you PM me or get someone to call

4 answers
Rawson Homes
Rawson H.Rawson Homes

Hi Di H, We are dissapointed that you have had this experience. May we request for your job number and location via pricate message?

Di H
Di H

how do i Private message?

Rawson Homes
Rawson H.Rawson Homes

Hi Di, I have sent you a private message which you can respond to.

alex

alexasked

Hi Rawson homes, I love your work and home but have some issues with a new house that I’m building with Rawson in box hill NSW. I don’t want to go public and ruin everyone hard work. I have few questions/issues to raise with Rawson . Can some help me out

2 answers
Rawson Homes
Rawson H.Rawson Homes

Hi Alex, Thanks for letting us know about your recent experience with Rawson Homes.
We take feedback like this very seriously and are sorry to hear of your concerns. Can you please private message us with your build number, location and best contact information so we can get in touch?
Kind regards
Rawson Homes

alex
alex

thanks, How do I submit a private message

L BZ

L BZasked

With these reviews, am scared of building a home. What can make someone trust?

No answers
Shruthi S.

Shruthi S.asked

Hi,
I was in the process of getting a home and land package at Kellyville. The plan given to us during sales was quite different to the one we got at the tender presentation, it was much smaller. With this issue that cropped up right at the beginning, we decided to pull out of the deal. However, despite a lot chasing up, we haven't been refunded the $2000 deposit. No one is responding to my emails or texts either. Please assist.

Thank you

1 answer
Shruthi S.
Shruthi S.

Thank you, Rawson Homes, for promptly responding and addressing my concerns. Thank you

Umesh M.

Umesh M.asked

NSW, Leppington (HomeWorld)

After fix out completion how long it will take for practical completion? It is In Leppington emerald hills.

1 answer
Harleen
Harleen

Hi Umesh,
For us it’s almost 3 months and might take another 1 to 2 months for handover.
It’s not at Leppington but we sign contract at leppington. House is actually at The Ponds.

Ume

Umeasked

NSW, Leppington (HomeWorld)

Want to know about Handover date ?

No answers
Raj

Rajasked

NSW, Kellyville (HomeWorld)

Hi its Raj here
I have got 357 m2 in Schofields. Trying to build double story with $270k to $310 k . Please suggest me.

No answers
Connie19

Connie19asked

Hi I’m finalising drawings with Rawson. My tender experied 26.6. We were not warned by Rawson that this will be a problem. We received first set of drawings on 30.4. And our first appointment was scheduled for 16.5. I would like to ask why I need to pay $5000 to extend my tender. Is this normal procedure ?why I need to extend it till October? We are close to finish all the drawings - we had 6 weeks only to finalise all our changes. Which I don’t think it’s enough time.

No answers
First home

First homeasked

NSW, Rhodes

How do I respond to Rawson in private message?

If I respond to their comments with typing my message, is it private message or visible to everyone?

1 answer
Gutted
Gutted

With a lawyer and a lot of money

6fann

6fannasked

I’m wanting to know if anyone has built with Rawson in Botany-Pagewood-Malabar-Matraville area & your experience

2 answers
Di H
Di H

I built in Maroubra with them. It was stressful and behind schedule but i love my house and think you might have that with most companies. Happy for you to come see it. However 2 years on this weekend with rain i have a lot of leaks so will be intetrested to see how they respond.

6fann
6fann

Thanks for your info & offer. Am definitely interested to have a look some time & what response is regarding leaks. Keep me posted

Nathan

Nathanasked

Does anyone know who Rawson use in NSW Hunter region for solar installation? Specifically the Powerwall?

No answers
Joel

Joelasked

Has anyone constructed the Ellerston home design with Rawson's and/or your experience with this company?
Thanks

No answers
R MAI

R MAIasked

I am worry and scare. The service and speed of response is so poor. I paid the $1200 for tender request for Kingston 33 on 10 Feb 2019. So far no one contact me. Not too sure what is the next step. Just wait. I just wonder if I have made the right decision. It not too late for me to change direction. I really love the Kingston 33 and it has all my requirements. The cost is comparable to other home builder. Not too sure if Rawson can deliver what I am looking for. I need construction to start as soon as possible (Aug 2019). Should I cut my cost and get out?

No answers
Jessica

Jessicaasked

Hi, looking at doing quite a large build with Rawson in the North Parramatta area, Sydney. Would love to hear anyones experiences building with Rawson in this area! Its such a big decision and it would be much appreciated! Thanks

1 answer
Disgusted
Disgusted

Don't!!!!!!

Mrs Foggy

Mrs Foggyasked

Hi, has anyone recently built with Rawson in Googong? How long did it take for construction to commence once plans had been given to Site Manager?

2 answers
Gutted
Gutted

Hi, pre construction took 6 months. Construction a further 12 months. Defects a further 13 months and counting. There are massive issues with the trades being used in the Canberra region. Googong falls under this. Add to that the site management is near non existent, you get an end product that reflects it. I'm sorry but I cannot recommend them at all. Forfeit your deposit!

CReed
CReed

This is very concerning to hear we started construction in October 2018 I agree that you cannot get a hold of the site manager no replies calls etc. Contacted the canberra office all week to escalate and still no call back

CReed

CReedasked

Has anyone built the Balmoral MK34? How long was the build? RH says 8-12mths we have started building 2 months ago really hoping to be complete this time next year

No answers
L C

L Casked

Is it typical for a standard build in the ACT to take 2 months past the end of contract date to finish?

4 answers
Oakura
Oakura

I am under heavy stress due to 3 months delay in completion. Site managers had been changed 3 times since 9 months construction. They have many excuses to cancel jobs at last minute such as the contractor had flu and death of the carpenter's family member. Also cancel site inspections at last minute due to site manager illness and his car broken down on the way...etc. The delay is due to their bad management and unrealistic design (eg. Window facing to backyard 1.7 meters above the floor in master bedroom)

JMc
JMc

That's what happens when you build with Rawson.

They have a lot of fake reviews on this site & give incentives for positive reviews, but people really need to pay attention to the negative stuff because that is the real side if the story.

Others (like yourself) need to actually rate them as opposed to posting (somewhat) meaningless questions.

Wait until you get to the warranty period & they start attempts at rectification (they actually start damaging your house more!).

Good luck with the rest of the build.

Disgusted
Disgusted

Try 16 months since the slab was laid, now we are looking at a further three to four months minimum to rectify sub standard workmanship!!!

Nicloe

Nicloeasked

My house is one and half years new in schofields, and the roof of the garage is leaking now and getting worse, I can't find the builder now, I think it still in warranty, who I should call, anyone can help me? thanks

1 answer
Rawson Homes
Rawson H.Rawson Homes

Hi Nicloe,
Sorry to hear about your experience. Thank you for answering our direct message with your details, our warranty department will be in touch with you.
Kind regards
Rawson Homes

shome

shomeasked

Hi, is there anyone build Evoke 25/30 from Rawson, if yes, howz your experience? After seeing good and bad reviews in here, what are the key things we need to consider during the process of signing up with Rawson (i.e how to avoid pitfalls).

2 answers
Oakura
Oakura

Never go with Rawson Homes as they cannot fulfil their commitments. I am under heavy stress due to 3 months delay in construction and completion. They don't care you and ignore your needs once you have signed up with them. Skip Rawson Homes if you want to avoid pitfalls.

JMc
JMc

Simple - Rawson homes are dodgy!

Why would you even consider doing business with such an unethical/immoral company?

We thought that we had considered all of the pitfalls etc, but don't forget you are up against a company that specialise in this area. The regulators won't help when things go bad as they need dodgy companies like Rawson to build houses during periods of growth like we are currently experiencing.

I hope you find a better builder to do business with.

Pennie L

Pennie Lasked

How long has it take for everyone who built with Rawson from the time land registered to actually starting? We will be at 6 months before our file is even handed to the construction manager then it will just about be time for them to stand down for Christmas etc. I'm getting really frustrated. We were told when we first signed up we would be in by Feb, then it extended to May, even though our land registered early, now it looks more like September. It took just under three months with our last build with Eden Brae and we already see 11 houses going up in our release of the estate. Just need to know if this is normal for Rawson??

4 answers
JMc
JMc

It was around 12 months for us & plenty of deliberate delays from Rawson.

Pennie L
Pennie L

Update, after 11 months we finally have a construction manager. The contact clause 18 states construction should start with 20 working days of all documentation, that was yesterday. We had first contact from construction manager today. Wish we never signed with Rawson

JMc
JMc

I wish you all the best Pennie L as from our experience things only get worse.

Please come back & give a genuine rating once you have completed construction or gone through the (destructive) warranty period.

I would say see a lawyer now, but Rawson also know that will end up costing you a fortune.

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