4 questions from our users
I have a pair of not so old redback boots and the heal on the left boot has disintegrated ,the boot are like new .In ever had this problem before .
I tried contacting you from your website's contact page about 4 weeks ago without getting a response, and then wrote a review here on productreview.com.au about 2 weeks ago, see above. I would appreciate some acknowledgement of the problem, perhaps with an explanation. Is prolonged storage in dark places the problem? How about including an instruction with the boots on how to use them to minimize this problem?
Hi Andrew, I kept my boots stored under the bed in the dark. I did buy another pair because they are a great fit for my wide feet, relatively good value for money and am wearing them daily for my long walks in Covid times. They are great support walking on the beach. So far no problems so as they say on this forum frequent use is the key.
Hi Redback. Has the disintegrating sole issue been resolved?
I never had that problem with the sole despite it being used in water areas. My pair are 2015,
I have a detailed post here that explain why they fall apart and can I clear that many boots are made the same not just Redback, look at Blundstone for example.
So basically you can prevent it very easily: wear them, don’t store in dark places for ages, this is going to be my 5th pair I love them and the 4th pair did fall apart because I hardly wore them being sick for many months.
You can buy other boots with different sole, they will be hard and Tuff and more suitable for worksite. Redback sole are beautiful and soft, it is the only shoe/boot I wear. Once worn out I just go and get another pair. Take care Matty.
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