SaveOnIT.com.au Questions

Bob P.5y

What is delivery time for emailed Keys?

Nic 5y

Mine came through instantly on the tax invoice - both Microsoft and Norton.

Fay 5y

Mine was instantly on the tax invoice aswell each time I purchased the antivirus

SaveOnIT.com.au DM 5y

Hi Bob, the delivery is instant to 1 working day for digital license products depending on the payment method. Thank you.

Roman5y

Please advise if you have a laptop that has a serial port (RS232 port) and the price please. Thanks. Roman. (240721)

SaveOnIT.com.au DM 5y

Hi Roman, Thank you for contacting us. Unfortunately there are not really any laptop with serial port now. You may be able to consider a USB to serial port adapter which we have available instead? Thank you.

Hatch6y

I purchased on August 3, 2019 (stand alone) product "Outlook" (for email) and somehow it (and any history) has disappeared off my computer. How can I get it restored? I do have the purchase product code. Thanks R Brooks H.

SaveOnIT.com.au DM 6y

Hi, To re-install your Microsoft office products, please log into your Microsoft account at external link . Once logged in, you will be able to manage your installed devices and re-install as required. Thanks.

Hatch 6y

Tried that twice and site says "Cide could not be found. Try re-entering it. If that doesn't work, contact the merchant.

SaveOnIT.com.au DM 6y

Hi, Please help email us a screenshot of the issue to sales@saveonit.com.au so our team can assist you further. Thank you.

Mark Gene G.6y

I ordered ADATA ASX8200PNP-1TT-C SSD M.2 5 days ago, the website have not emailed me at least once, no notification, I don't even know if my order will come, or if it would come then when, I am stressed now, could you do something about it email me at [email removed]

SaveOnIT.com.au DM 6y

Hi Mark, Thank you for contacting us. I just checked your order and it has been dispatched. Please check your spam folder in case it has been filtered incorrectly. Alternatively, you can also log into your account which will show the tracking detail for your order. If you need any further assistance, please don't hesitate to contact us via live chat during business hours. Thank you.

Seung O.6y

I was just wondering, since I live in Sydney, how long would it take for a delivery of a laptop at this time? Since I am a year 12 student, I am very short on time.

Geoff C 6y

Just check their delivery estimate when you order, from my experiences you can pretty well guarantee it will turn up then, unless the transport company has problems.

SaveOnIT.com.au DM 6y

Hi Seung, generally for Sydney metro it is 1~2 working days. Currently there is a slight delay with couriers due to Covid-19 but it shouldn't be any longer than 2~3 days. Thank you.

Harry7y

My husband purchased a Norton subscription for 5 devices but when we entered the product key, it said that it was linked to another account. What can we do?