Sealy Posturepedic Crown Jewel King Questions & Answers
Verified
My sealy crown jewel is 8 years old and is sinking on one side. The sink is about 3-4 cm. The mattress is still under warranty. Can Sealy help with this problem?
Hello Rajesh, Body Impressions in a softer mattress feel should be expected. May I suggest calling our Customer Care Team on 1300 130 221 or customercare@sealy.com.au. Alternatively, I'd be happy to grab some information from you and get them to contact you. Please let me know which option you would like to proceed with.
Evie, Sealy of Australia
Hello. We purchased our crown jewel bed 24 May 2017. Both sides have sunk and there is a ridge down the middle. This has disappointed me as it was expensive to buy and I thought it would last longer that that. What do we do?
Hi Cheryl, thank you for your message. You can contact our customer care team via: external link Someone will be in touch and investigate further for you. If it is a manufacturing warranty issue, rest assured your mattress will be repaired free of charge.
Best wishes,
Evie, Sealy of Australia
Get an answer from our members and Sealy representatives
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.