Seniors Pet Insurance Questions & Answers

Hi John,
Thank you for reaching out to us with your query. I would appreciate the opportunity to arrange for a member of our team to contact you to provide a quote and further information on our available policies. I have sent you a private message to obtain your contact details.
Kind regards,
Jessica

Hi Elke,
Thank you for reaching out. You can find more information about our Pet Insurance on our website, https://www.seniors.com.au/pet-insurance
Alternatively, if you would like for one of our team members to reach out to you, please send me a private message with your policy details and I will arrange for the relevant team to be in touch.
Kind regards,
Alisa

Hi Elke,
I apologise, as we do not have access to your email address via Product Review. All information on what is and is not covered is available on our website in our Policy Booklet. To view our Policy Booklet please visit our website; https://www.seniors.com.au/documents/seniors-pet-insurance-policy-booklet.pdf
It would be beneficial to speak with one of our team members directly to discuss policy coverage and exclusions in more depth specific to you and your pets. If you would like me to arrange this for you, please send me a private message with your contact details and I will organise for the relevant team to be in touch with you.
Kind regards,
Alisa

Hi there,
Thank you for reaching out. To get a quote you can visit our website https://www.seniors.com.au/pet-insurance
Alternatively, if you would like a for one of our team members to contact you, please send me a private message with your full name and contact number and I will arrange for the relevant team to be in touch.
Kind regards,
Alisa

Hi there,
Thank you for reaching out. To get a quote you can visit our website https://www.seniors.com.au/pet-insurance
Alternatively, if you would like a for one of our team members to contact you, please send me a private message with your full name and contact number and I will arrange for the relevant team to be in touch.
Kind regards,
Alisa

Hi Donald,
Thank you for reaching out to us with your question. The policy holder must be over 18 years old and must reside with the pet. If you would like a quote, please visit our website: https://www.seniors.com.au/pet-insurance or alternatively, please send me a private message and I will arrange for a member of our team to contact you.
Kind regards,
Jessica

Hi Connidoh,
Thank you for reaching out to us with your question. Our contact number is 1300 685 037.
Kind regards,
Jessica

Hi Sture.E,
Thank you for your question. To be eligible to take out our insurance, you need to be the primary carer of the pet and the pet does need to reside with you. We don't offer third party liability insurance.
Kind regards,
Sharon

Hi Michael,
Thank you for reaching out to us with your query. To qualify for cover, the accidental injury must have occurred during the policy period and result in snake bite toxicity. We do not currently charge an excess for any of our pet insurance policies. If you would like to discuss this further, please send me a private message with your best contact number and I will arrange for one of our team members to contact you.
Kind regards,
Jessica

Hi BevG.
Thank you for your question. To obtain a quote for your mini Dachshund, can you kindly reply with your contact details and I will have a team member contact you to assist with your query. Alternatively, you can go to our website https://www.seniors.com.au/pet-insurance to obtain a quote.
Kind regards,
Sharon

Hi Kathryn b.,
Thank you for your enquiry. You can claim for consultations in relation to eligible vet bills covered under your policy. The benefit limit for consultation fees is stated on your certificate of insurance. For more information, please visit our website https://www.seniors.com.au/pet-insurance or kindly send a private message and I can arrange for a team member to contact you about your query.
Kind regards,
Sharon

Hi Rosalind,
We do offer pet insurance nationwide and I would be more than happy to arrange for one of our team members to reach out to you and provide you with further information. If you would like a call, please private message me your contact details. Alternatively, you are able to obtain a quote and further information on our website; https://www.seniors.com.au/pet-insurance
Kind regards,
Jessica

Hi Maureen, sorry to hear you had a negative experience. If you had an issues with a claim, please send us a private message with your policy and contact details and a member of our Claims Team will contact you to further discuss.

Hi Pete, please send us your policy or contact details via a private message here: www.facebook.com/AustralianSeniorsInsuranceAgency and we will contact you to assist with your enquiry. Thanks