Smart Cases Questions

Jasmine F.3y

If we didn’t get a confirmation email after purchase does that mean the order still went through?

Janabelle 3y

From memory, I think the first communication I received was when it was ready for shipping, together with the invoice. My order arrived within a few days after that. If you have still not heard, I suggest that you contact the seller, as I wrote to him and he contacted me right away so I don't think you will have a problem - but I suggest you confirm with him that he has received your order.

Adam B.3y

where is smart cases wherhouse

lakshay k.3y

I received different cover which i ordered How to contact them

Marg3y

I ordered a smart case online and I don't think I gave and address the code number is 4029357733AU

Taj M.3y

Will it come and is it worth it

Carol Q.3y

I ordered a phone cover 18/2/2023 and haven't heard if it has been sent

Mardi D3y

Hello, please provide your phone number. The one listed on Google is no longer working.

Eck023y

Ordered 2 cases for my s23 ultra 5 days ago and haven't received any confirmation of order. Not even when I registered online for tracking. Doesn't recognise my order number. Sent messages through website, no reply. Payment has gone through PayPal. Wondering if I should get refund after reading the reviews. Erika

Covid reveals thieves 3y

I had a pretty quick response when I emailed them. Try this email address: smartcasesauptyltd@gmail.com

shabalong_1217864y

When Am I going to receive my order?. I ordered it 7th Aug 2022.. Im from Adelaide

Rebecca 4y

I never got my order this month. I emailed them with no response and finally got a PayPal refund last week. Seriously start looking at getting your money back now. 100% scam.

Ramandeep4y

Hi, I order my phone cover. How many days it take to reach on destination. I order it on 20 may 2022. Thanks

Bibek D.4y

I ordered iphone xs max case and tempered glass but its been week i didnt get confirmation email and nothing . I felt like its an scam.

Michelle S. 4y

Have you tried emailing them? smartcasesauptyltd@gmail.com

Stephen P.5y

got the rong case for my phone can i return it and get the right one

Jennie5y

After reading how so many people have had problems with this company i am worried now that i have ordered if it will turn up and be what i ordered, and there is no con5act for this company. All genuine companys have a contact phone number.

Elham 5y

Unfortunately Jenny, to this day I never received a reply to my emails. I'm stuck with the products fearing that if I return them by mail, they will never send me anything back, It seems I have already lost my money. I hope your experience with this company is a better one. I just don't understand why don't they care about their reputation.. very weird.

Jennie 5y

Thank you for replying, I'm going to try to cancel my order, if I can't and I don't receive my goods within 7to 10 days I'll go to the consumer watch dogs and report the company,

Rene V. 4y

Hello Jenny, I have been sent the wrong case also and after contacting them via e-mail I was instructed to return it to them for a full refund as they apparently did not have the case I ordered. 3 weeks ago I returned the case as instructed but have not yet received a refund, after contacting them again last week they told me that they had a glitch in the system but that my refund would be reprocessed soon. Today I have tried to e-mail them again as I had still not received my refund, but my e-mail came back to me to inform me that receiver (smartcaseauptyltd) e-mail is inactive!!!, Rip off merchands, I hope they go bust very soon.

Jennie 4y

I aventually received my phone case 9 weeks later. Will not be buying from smartcases again.