Starlink Questions & Answers

Yes, I would choose the Starlink Mini because it uses a lot less power when you are mobile and is an all in one unit. Take note of your data usage, I had to upgrade to unlimited roaming because we use the 50g allowance in a week. If it cuts out at the end you are on your own with no form of communication. Response to a Service Ticket can take days.

I can only go by my experience. The hardware installation can be a bit involved. I had help from my step son who also installs teslar batteries to home. He says that he never has to call tech support with anything teslar, starlink related, because their stuff just works. There are companies / contractors who install starlink. I'm almost 6 months in and it's been flawless so far. 3 adults and 2 teenagers streaming content simultaneously and it doesn't miss a beat. It isn't cheap, but it is worth it. NBN, Optus Telstra are all terrible in my area. Hope this helps

You can order it directly from Starlink or even buy it through some retailers like JB HI Fi

Starlink is just an internet service, same as one at home. You can stream services using the likes of a smart TV, but you would need some smarts in the TV to record. However, with the Smart TV you have access to the free to air stations online, such as 9now, 10Play, ABC iView etc where most shows are available to stream at any time.

Yes. Not sure if you ever got your answer, but Starlink is usable where the Starlink map shows light blue. It covers out to Rottnest, so no issues at all.

No one answers. Sounds like starlink is crap

It needs to plug into a 240 Volt socket. I would not think it is high powered so an inverter should work.

Overall I found their message service about a 7/10 I though considering time zones and US based pretty good ether than Telstra was on the phone over three hours today, shifted from person to person 5 times that’s hopeless

I. meant to say send emails not receive, receive is fine. Kim

I've only been with Starlink for a very short period of time by comparison. The tech may have changed in two years. With my current generation, I do not have any problems other than the main fact that no one can do anything about is the weather, largely affecting the day-to-day speed.

If the question you raised was in the present, I would say it is a you-problem more than the infrastructure itself.

I have no idea

Hi Cathy, yes that’s right there is some risk (paying one month) but while it’s on sale for $450 I thought it was worth the risk. I found it very easy, I do get frustrated with setting up any technology so I can sympathise with you. All you have to do is take it out of the box out and click two pieces together and plug it in. Do you have an apple phone? You need to download the app and it will set it up itself. It couldn’t be easier. You can get any tv aerial person to put it on the roof but you can use it just sitting on the ground, not as good because of some obstructions but still better than the internet we had. Honestly I am so relieved that it’s so good, I work from home as-well and really need good internet. I can’t fault it. I really don’t know why so many reviews are bad. I know several people who have it and they’re also very happy.

Only recently changed over from super slow NBN satellite, what a joke that is. I have never seen or had internet run so fast, no more push a button and go and make a cuppa while you wait. Once I checked and the speed was below 50Mbs but generally always between 80 and 150 but have seen 220Mbs. A 5 year old could put the 2 pieces together and then plug the wires into the router. Its early days but I haven't had any issues with signal from the router and the weather affects it less than Skymesh. Great for rural areas but not can't comment on cities.

My property is also remote (Magnetic Island in North Queensland) and surrounded on the North and Western sides by tall coconut palms and a few large hoop pines. I was also concerned about this but didn't have any issues with obstructions. I'm only a couple of weeks in with Starlink and it is so far truly amazing. Some friends of mine used NBN satellite and advised me not to bother. Hope this helps!

Hi If you have a clear southern sky you should be ok. The dish will point south. There is an obstruction checker on the Starlink app. Use that before ordering to check you’re all good to go. If it doesn’t work out you have a 30 day return option.

sometimes get dropouts, mostly less than 1sec outages recorded. depends on obstructions within field-of-view of dish to southern sky, sometimes unexplained longer disconnections 2-9 seconds. Dont have cameras connected but wifi devices dont appear to lose their connection to it on these minor disruptions. Power disruptions will have the dish rebooting itself can take a few minutes & then another while to resettle after it's obstruction surveillance

Mine often drops out. Often no internet for days and can’t get any proper help except FAQs. Just my experience.

We have had Starlink since January in one of the first areas to have it available. We are in a rural area. We have had no dropouts. Our family next door work mostly from home and they got it before us. They have had no issues at all and say that it's faster than the internet in Canberra where they sometimes go for work. Before that we had Skymuster, and Starlink is much better. The speed and unlimited deal have changed our life.

Yes. We got Starlink before Christmas . Half price. Quick delivery. We live in Kilsyth Victoria. I was sick of the nbn not working. We are not computer literate. But had it working within 10 minutes. We have a holiday house down at Geelong. We use it their also. Easy to use , super quick. Very happy. Not cheap but it works well for us. I hope this helps.

I think it might depend where you are located... im in NSW and alot of others are also and its been great... can't comment on Vic or Qld... I also have older equipment, not the newer router or dish... We have alot of connected devices, 3 adults streaming at the same time computer etc and its been great... didn't miss a beat in the floods where as nieghbours nbn didn't work. I am running eero 6 pro mesh with it, included router couldn't handle the devices we have. It is $$ to set up, but in my opinion it's been well worth it.