Jenny30
Jenny30

Does anyone know the address to send back the Starscope Monocular Telescope. It seems the company keep that a secret. You have to contact customer support and they are useless. I don't know how many emails I have sent in the last two weeks and they keep avoiding the question of returning for a refund.

Les B
Les B  

The email address is a virtual box offered by a postal forwarding shop. The email for postalex is hillcrest@postalannex.com. If you copy the address for the starscope address into google maps you will see it is a shop in a colonnades shopping centre They may bevaware ifvthe scam but I bet they only get a "locker " fee from starscope. I too was caught but a return cost would be too costly.

Jenny30
Jenny30  

Thank you for replying. I have been in contact with PayPal and lodged a dispute with them to get a refund. It'll be a long process. Would you believe, I FINALLY got a return address for them.... And it turns out it's in Qld.

hotkiwi
hotkiwi

Hi did you get it in the end ?

Richard
Richard  

No I didn't. Undeniably this is a scam, run to fleece unsuspecting shoppers. I have since applied to my bank to have the cost reimbursed; but the disappointment of relying on fake reviews only reinforces the need to prove; as you do with Product Review; you are reliable.

hotkiwi
hotkiwi  

Sorry to hear this. Sad that these low lives are among us.

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