ALDI Stirling Designer Collection Espresso Machine (2014-2019) Questions & Answers
VerifiedMPNs: 58170, 63638, STR-ESPM and TK-1818R2A
What’s its portafilter size?
We purchased at Aldi Umina 2256-on the 12th October 2019 and it was a Christmas present and stated using on the 26th December 2019.it has a three year warranty that runs out in October 2022, but we have misplaced receipt. Our aldi sterling expresso coffee machine is leaking a lot of water and started about 4months agao and, if we turn it off overnight the water stops leaking and turn on the next day and works again for about 1 to 2months. Can you please give us some advise if needing any new parts or ?? to prevent this repeating the water escaping. Julie
Sorry - not an answer to your repair question, but the manufacturer may be able to track & warrant it if there’s a serial number. Although- might be a hassle to track them down, send it back etc. Another option - if Aldi still sells this model from time to time, you might be able to take it in and swap it out next time they have stock. Even without the receipt. They did this for my father with a 1 year old heater. (Not Aldi Umina)
What is the purpose of the pump?
The air pressure from the froth tube and even from the tube for the coffee is not as strong as before. I cannot properly froth milk any ore and the coffee has no crema unlike before. What do I do?
After using the steamer & hot water spouts the machine moans, groans & releases water & steam into the bottom tray; is this normal?
My coffee machine is no longer working. How do I claim the warranty? Do I bring it in-store? Thank you
I have no idea. Best get your purchase receipt ready and call them on the number on their warranty card.
What is the weight of the machine?
Where can we order some rubber for the coffee machine that we have. The rubber is no longer working and it is water from the place where the coffee go's in
how much did the Stirling coffee machine cost from Aldi
how much did the Stirling coffee machine cost from Aldi ?
150
As water starts escaping from the gap between the brew head gasket seal and the ring of the porta filter, it gets inside the collecting cup and thereby weakens the coffee strength as well reduced creama, I want to replace the gasket to see if it stops the leak.
My question is where can I buy the accessory for Aldi Stirling coffer machine?
Many thanks Peter
Same problem. Would also like to replace the gasket to see if this fixes the problem and would like to know where I can buy this gasket. Malcolm
I replaced the gasket seal but it did not completely stop the leak on my Aldi Sterling Designer Collection machine. Some water still escaped over the portafilter wall. But it may be different in your case. We have had our espresso since August 2017.
The gasket seal only costs $7.5 so it may be worth a try.
Here are the details:
Part number: MS620342 Seller: Ellis Electrical, 14 Gladstone Rd, Dandenong, Vic. 3175 Phone: 03 9791 1486 (They also have an online shop on eBay)
Preps: I had to turn the espresso machine upside down to remove the gasket ring, brought to the shop for a perfect match. Get some Food-Safe Tap Lubricant (from Bunnings) and apply it to the new seal when putting it in.
Good luck.
Hi Peter, was your coffee machine STR-EPSM? Contacted Stirling to buy the gasket and they said they don’t have the gasket.
Hi Ray, sorry for the inconvenience. I have found that we do have a compatible part in stock, I can't message you directly so please give us a call on 1300 886 649 and ask to order part number TK-1818R2A-S and the call centre will help you with this.
Hi brought the Stirling espresso machine for my wife as a Christmas gift while it’s fine in every aspect the water flows through the coffee terribly slow and each time (waiting 30 seconds plus) the coffee handle is released it has pressure build up and explodes sending wet ground coffee everywhere. Definitely not needing de-scaling nor is te coffee ground too coarse etc. we have the receipt of purchase will Aldi return a full refund?
Kind Regards
Mr Blair Callaghan
I believe Aldi will try to replace or reimburse it at their discretion according to the warranty term (3years).
I returned mine to Aldi and got a refund for the full cost.
Hi I only purchased the ALDI Coffee machine a few months ago and the turning knob is stiff and now it’s leaking water everywhere and this morning not working at all. I can not find my receipt. Is there anything that I can do?
I have sent my machine back to Tempo as a warranty claim. Search internet for Aldi Warranty Claims and you should be able to find the instructions for a claim. If you don't have your EFTPOS docket, you might have to estimate the date of purchase, but in any case Tempo will give you a statutory declaration to complete.
The serial number and model number will be on the machine. My claim is taking a long time to process as the e-parcel labels they sent by e-mail never arrived at my inbox, and they had to post them to me. I had a similar fault as yours, no response to control knob, and water leaks. Good luck!
Oh thank you and I am returning the machine back to ALDI. Possibly we both purchased a faulty batch!
I’ve had the machine for about 3 weeks and it has been working fine, however today I turned it on and all the water leaked out of the tank into the bottom tray in about 30 seconds. Does anyone know what the problem might be?
No I saw a few other reviews with the same problem. If you still have receipt you should be able to return for refund
Hi Liv, The water tank is either not sitting properly in position or it's empty. This can cause an air gap between tank and seal, causing water to leak out. Remove the tank and refit, pressing down firmly from the top of the tank. Preferably fill the tank up with water before your refit it. It's happened to me a couple of times when I first got machine. If the tank is fitted properly, it doesn't leak. Cheers Philip.
Has anyone had any issues with water leaking underneath the machine, particularly when using the milk steamer?
No, I've been using the machine daily for over 5 months- no issues. Ensure you empty the bottom tray after every use- it fills very quickly; so the tray could overflow if you proceed without emptying after each use. And I always top up the water tank before I start- every time!
Yes Water everywhere every time I use it. The PUMP Seems to dump extra water not in the tray but under it then it runs out!
What grind should your beans ground. We were using 4.7... but not sure this is right. THANK YOU
Number 4.7 is specific to your coffee grinder - it's not the same on every grinder. A rough guide to find the correct grind is to test and try by making it finer and finer until your espresso machine has trouble pumping the water through - ie it becomes blocked. Then back off the grind a few steps until you get reasonable flow. That will give you your strongest coffee for those beans on your grinder and your espresso machine. If it's too strong for you then change the beans to a milder roast or bean source.
Thank You
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