Team Global Express Questions & Answers

The chat is a robot so is the phone number ffs! Just delivery my package!! Absolute joke of a company

What is a contact number that I can actually speak with a legit person! ridiculous how hard it is trying to find MY parcels!!!!!

Why is there no complaint system on your website? Feedback is absolutely pointless because I have lodged 4 feedback complaints and have not received any replies. Your phone system you are on the phone forever without call being answered. Live chat is a disgrace as your chat is not answered or if it is it takes many hours for a response. Also live chat you are asked for your contact number your email and your name and if you are not online when they respond they will just dismiss your message and you have to start again. Absolutely disgraceful company.

Are most of the issues with deliveries. Are they arriving in the morning, early afternoon only to leave a while you where out card. Or do they come afternoon. If the later, that would indicate delivery by b to C driver. The morning drivers are the real couriers, interesting to see what percentage of the service complaints are with regular or back up Post Script. If your parcel was signature required, can bet London to a brick, that came via B to C driver