Think Lounges Questions & Answers
VerifiedHas anyone bought the LA? Wanting to know quality, if firm/soft. Thank you
Hi there im just a bit surprised with these reviews as they have numerous positive reviews on their Facebook page.i have been thinking of getting a couch from Think Lounges.What about warranty?Dont the products come with some kind of warranty?
Spend your money elsewhere as the item I received was well below standard in my opinion. It isn't Australian just mass shipments from China of which you will find when you contact customer service with any problem- very happy to take your money but zero satisfaction.
I think a lot of these so called happy customers are false as cannot possibly understand how you could be happy with very poor quality items such as theirs!
As stated in my review the item I purchased was for a room that the sofa will be barely sat on so not to concerned but if your buying as a main sofa then you must ask why these items are so cheap. The answer will speak for itself when you receive their goods.
I think our couch was $999 a it's really big and comfy for the price so no complaints from us
Their warehouse is nicely set up and the couches look in really good condition. When I purchased a new couch from them, I happily wrote a 5 star rating on their website within a week. Just after a month it started ageing horribly. I would recommend spending a bit extra and getting a decent couch.
We bought a lounge in September 2014 now the leather is cracking and breaking down, when I phoned I was told they only had 12 month warranty and couldn't help me. We have had lounges last 10 years + this lounge won't last another year.
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