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223 questions from our users

Ray P.

Ray P.asked

TID Travel Insurance Direct

insurance cover for a campervan

1 answer
paul harrison
paul harrison

sorry never thought about them as we dont use them, so only used them for international travel that covered hire cars, planes,boats etc, you need to read the pdf or call and ask about campervans/ moble homes.


Jo K.

Jo K.asked

TID Travel Insurance Direct

can i get insurance if i am already traveling with no return ticket to home country?

No answers

Cathy

Cathyasked

TID Travel Insurance Direct

I am looking at your comprehensive travel insurance for my 18 year old son who is travelling to Bali - 15th to 25th July. Would he be covered if his travel is affected, if the volcano causes travel delay etc.? Thanks

1 answer
Kim Hopkins
Kim Hopkins

Hi
I think that he will NOT be covered if Mt Agung erups, all Travel Insurance have that excluded so tell him to take extra cash for food and accomodation. Am pretty sure no issues with the airlines getting him home once the airlines can fly again. Suggest you shop around for price. Will he be renting a scooter Cathy?


Peter

Peterasked

TID Travel Insurance Direct

I am holidaying in Canada and just realized that I do not have travel insurance cover. I booked a one way flight from Australia to Canada on the 23/12/2018. I intend to return to Australia in March but have not booked a flight yet. If I apply for travel insurance through TID, do I use today's date as the start of the journey?

No answers

aussietaff

aussietaffasked

TID Travel Insurance Direct

For future reference would you please advise me of the Age Limit for Cruise Travel Insurance?

3 answers
Kim Davis
Kim Davis

Hi. I’ve used Travel Insurance Direct as an insured person. I’m not the right person to direct your question to. You are probably best advised to call TID or read the PDS (preferably both!!). The level of cover you want will have a part to play in the upper age limit for cover.

Robyn S
Robyn S

Hi I don't work for TID, I was insured through TID for my recent cruise. You will need to contact TID directly for an answer to your question. Good luck.

aussietaff
aussietaff

Thank you both very much, I will take your advice.


Sjb

Sjbasked

TID Travel Insurance Direct

Do you cover rental 4 wheel driving in Iceland?

No answers

Aron

Aronasked

TID Travel Insurance Direct

HI my family is traveling to bail in September wanting to know if there is any problems with insurance cover if there
is any volcanic activity?
as I understand if you are covered before anything like this happens there should be no issues.

Aron

No answers

linzonly

linzonlyasked

TID Travel Insurance Direct

I am international student, studying in Australia with student visa.I am planning to travel to New Zealand for 2 weeks and thinking to purchase TID standard with additional ski pack

I have read below description,

Resident: means an Australian citizen; a holder of a current and valid Australian permanent resident visa, partner/spouse visa, Australian skilled migrant visa (including 457 and Temporary Skill Shortage (TSS) visa) or a student visa, but excluding
working holiday visas; a New Zealand passport holder permanently residing in Australia; and:

a) with unrestricted right of entry into Australia;
b) with access to long-term medical care in Australia (not including Reciprocal Health Care Agreements);
c) who has a permanent Australian residential address; and
d) who agrees to be repatriated, if required, back to Australia under this insurance.

in case i make a claim (knock wood) what kind of documents should I provide to satisfy those a-d points?

1 answer
Sandy
Sandy

I cannot answer the questions re a-d as the 3 people in my groups who made and / or who I assisted in making a claim were all Australian residents. The issues you need clarified were not pertinent to the people claiming. Documents you would need to make a claim for medical treatment would be proof of treatments / receipt of payment - or in a more serious accident - you, a hospital or medical staff could contact TID re guaranteeing payment for needed medical attention - as was the case when we were in a bus accident. For loss of something - police reports / witness statements along with a clear description of what happened would be needed. Hope this helps- sorry I cannot answer on the company policy re people who are not citizens / permanent residents


Tammybritton1

Tammybritton1asked

TID Travel Insurance Direct

Looking for a quote. Any help?

2 answers
BrentOs
BrentOs

Dont get Tid

Bigtrip
Bigtrip

They sound good until you make a claim. We paid them over $800 for a two month trip. We made 3 claims for lost items, theft and airline insolvency cancelled flights and they rejected every one. Do not go with them. Read the small print as you think you’re covered but you’re not! I would not recommend TID and will tell all family and friends to insure with someone else.


Lena

Lenaasked

TID Travel Insurance Direct

I have relatives travel from overseas to Australia can I book with your company?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


catmay29

catmay29asked

TID Travel Insurance Direct

Planning a trip to bali early December, how much will insurance be and what will it cover?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Mel W

Mel Wasked

TID Travel Insurance Direct

I purchased my imsurance over a month ago for bali. I cant find in my policy if i am covered fpr canvellatipn/extended stay due to volcanic activity? Any help?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


BB girl

BB girlasked

TID Travel Insurance Direct

Can I still get travel insurance through you when Mt Agung is threatening as I'm traveling to Bali 6 October 17 ?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Mazza

Mazzaasked

TID Travel Insurance Direct

Do you cover pre existing illness?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Nellie47

Nellie47asked

TID Travel Insurance Direct

If I book now are we covered for the volcano ash cloud?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Tess

Tessasked

TID Travel Insurance Direct

Do you cover overseas visitors?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Clarence

Clarenceasked

TID Travel Insurance Direct

When does a policy officially start? From the first day of travel? - if so, how are you then covered if you need to cancel the trip, prior to the leaving date?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


GregM

GregMasked

TID Travel Insurance Direct

I'm travelling through Queensland next month and have need to hire a number of hire cars during the trip. I'm nervous about not taking the excess reduction with hire company. Are you sure I'm truly covered by the hire car excess of the domestic policy?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Jack

Jackasked

TID Travel Insurance Direct

Is it possible to add more Countries whilst extending the duration of my policy? My policy already covers 23 European countries (I didn't realise that I could just state 'Europe' when selecting). I wish to add 2 more European countries to the list. I've read a few Q&A's, which state that one is already covered for unplanned trips to European countries not on their policy list if they have bought cover for a European country, as the cost remains the same throughout Europe regardless of which countries are listed. They were posts from several years ago. Does that still apply?

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


Judes

Judesasked

TID Travel Insurance Direct

can I pay on debit card ???

1 answer
BrentOs
BrentOs

Don't do it, All these people above are happy with the 'peace of mind' but none of them seem to of needed to make a claim, I did, and was rejected.


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