Bernadette L.
Bernadette L.

Is is possible to watch TVSN on free to air television in Benalla, Victoria?

Tiffany
Tiffany

I live in Regional Far West NSW and had previously been able to vie TVSN on channel 57 -our free to air view is delivered via Southern Cross Austereo - Spencer Gulf/Port Lincoln/Broken Hill and for the past few weeks we are no longer receiving TVSN, but a Gecko TV Shopping channel. I have tried auto -tuning in the hope that TVSN would come up on a new channel but this is not the case. I sent my query throught to SCA but have not received a response. Can you please advise?

Angela
Angela  

Hi. Tvsn is not broadcasting to regional areas now. I'm vin Cleve SA and don't get it any more. Pretty annoyed.

Rosemary M.
Rosemary M.

I live in Armidale NSW and for the past two days I have been having some issues with the station. It goes off for a few seconds and makes a strange noise as if there's an interference.

Michael D.
Michael D.  

Same here in Tasmania has always been ok before

Karina J.
Karina J.

Is YBF no longer sold on TVSN

Kathy
Kathy

I have just ordered a dress from tvsn using paypal and paypal pay in 4 option came up so I chose it as my payment method but as yet I haven't received an order confirmation from TVSN which usually pops up in my email within 15minutes.Does TVSN accept paypal pay in 4? Thanks-Kathy

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hi Kathy Paypal is a payment option supported via the TVSN platform. Please keep in mind your Paypal instalments will be debited from your account fortnightly and if you are also utilising the TVSN Easy Payment there may be a slight disconnect in terms of payment dates as TVSN Easy Payments are debited monthly.

If you do not receive an order confirmation via email please contact TVSN Customer Care on 13 23 10.

Kind Regards Paul

Michael D.
Michael D.  

Hi I also ordered a pair of proskins and paid in 4 payments with PayPal it said it went through and the ordered never went through at all never received them regards Pearl

Cianna C.
Cianna C.

Does anyone know why the TVSN number 131210 has been disconnected?

Jindy
Jindy  

TVSN number is 132310, it hasn't changed. Maybe you were after TV shop? They are not affiliated...

Cianna C.
Cianna C.  

Hi Jindy, thank you for taking the time to respond to my query:-) On the TVSN website (at the top of the page) for delivery information enquiries it states: ...Thank you for your patience and understanding during this time. Please contact Customer Care on 13 12 10 for any further enquiries. I contacted this number and Optus responded with, "This number has been disconnected". I know the 13 23 10 number hasn't changed but I got no response from this number today either. I've emailed TVSN and hope to get a response tomorrow. Kind regards, Cianna

Constance
Constance

Why are there no programs listed for TVSN after midnight on Sunday. What I’m hoping is the reason…I HOPE IS CORRECT

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hello Constance

The TV Guide on our website lists upcoming programs beyond Sunday.

Please contact us on 13 23 10 if you cannot see via the website.

Kind Regards Paul

Constance
Constance  

have already submitted my question but, as usual, no help from TVSN OR PAUL WHO NEVER OFFERS HIS SURNAME

Cheryl
Cheryl

I purchased a Invictus hand held cordless vacuum and it wont stay charged for longer than a few seconds. I have tried connecting it harder to the connector at the back with a rubber band or a ribbon but it is very frustrating. Please can I have a refund or replace it with one that works. its driving me mad as I have two dogs and was really wanting to persevere with the purchase but its toooooooo frustrating. its an invictus SP-001A

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hi Cheryl

The Invictus product may have been purchased via TV Shop not TVSN.

May be best to follow up with TV Shop.

Kind Regards Paul

Sean O.
Sean O.  

D'oh! lol

Cheryl
Cheryl  

its the invictus one. its supposed to be powerful but this only lasts less than one minute. I dont think its appropriate for you Sean O to LOL (laugh out loud). This product was very expensive and is useless.

Sean O.
Sean O.  

I was laughing because you have the wrong website.

Sean O.
Sean O.  

As posted above, you bought this from TV Shop, not Tvsn! But here is little free advice... I have a Dyson v6 animal stick,. I also have two Rottweilers. Handheld vacuums are useless for picking up dog hair, absolutely useless!!! They may pick a little on hard flooring but nothing off carpet. I have a 28 year old Wertheim traditional style vacuum that does a great job on carpet.My so called "animal stick " is redundant, I use it only for cleanibg my car.

Karrann
Karrann

I brought the skinn birthday kit and would like to buy more of the skinn products. But I can't find some of the products. Why is this not a option to keep up on the products I like ?

Constance
Constance  

Think very carefully before buying any products from TVSN. In my opinion they spout untruths and exaggerations.

Curious
Curious  

I would like to know what they do with all the half used products they receive back with their money back guarantee! If you can use an appliance for 30 days and send it back if you don’t like it what do they do with that appliance? On-sell it used , that’s what I think! I had to return two appliances I bought from them because they stopped working.

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Good Morning Karrann

Thank you for your enquiry with regards to Skinn.

If you could let me know the specific products you are looking to purchase I will follow up with Skinn to determine availability.

Kind Regards Paul

Cheryle M.
Cheryle M.

Hi

I did an order online last night but it’s still saying in progress and payment not taken from my account. Why is this happening please. Order no 98699271.

Thank you

Maz
Maz  

Hi Cheryle I think if you rang TVSN on 132310 they should be able to give you the correct answer. It could be to do with the bank and the holiday closures.

Not Happy229
Not Happy229

Why can’t I access easy payments on tvsn

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hello

I would be more than happy to try and assist with this matter.

As I am unable to identify your account via the Product Review pages can you please contact TVSN on 13 23 10 and request to speak with Paul.

Kind Regards Paul

Not Happy229
Not Happy229  

Why can’t I do part payments- have been a member for about 2 years

Edith
Edith

why cant I become a member

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hello Edith

We would love to help you set up an account/membership with TVSN.

This can be done via our website external link  or via the telephone (13 23 10) with one of our friendly Customer Care team members.

Kind Regards Paul

Edith
Edith  

Ring me on 0755774814 please

Emma
Emma

Where can I buy SKINN products? I don't want to deal with TVSN again

Leanne Leslie
Leanne Leslie  

Try EBay.

Emma
Emma  

Thanks Leanne.

Karrann
Karrann  

Hi Emma. I also like the skinn care range and having problem getting it from tvsn. I don't know if you are aware that the skinn care rang is tvsn own brand.

Emma
Emma  

NO! I didn't know that. I really love the Liz Earle range, but it is only available ( from the UK) if you pay the postage- too high for sending to Australia. Shame. It is so much better than anything else. Thanks for replying. Regards Emma

Emma
Emma

Where can I buy SKINN products? I don't want to deal with TVSN again.

Megan B.
Megan B.

When will the next wig sale be televised on TVSN?

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hi Megan

Our next HairDo event is planned for October 2021.

Kind Regards Paul

Tony
Tony

Hi, Have been unable to receive Channel 16 (TVSN) for some months. Upgraded our aerial and filters today but still no Channel 16. Is there a problem? We live in postcode 2153 and reception on all other channels is fine. Regards, Tony

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hello Tony Sorry to read you cannot access TVSN on channel 16. I am not aware of any broadcast issues to postcode 2153, therefore, there may be other factors at play, such as the age of your television.

There are other mechanisims (e.g. set top boxes) available to access channel 16 which I can take you through if you would like to contact me on 13 23 10.

Kind Regards Paul

Ray P.
Ray P.

Bella Body Briefs

sam
sam

Is the Elizabeth Grant anti sag neck cream fragranced?

melaine
melaine  

Hi Sam u have no idea, sorry. I've only bought EG lipstains

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hi Sam

Thank you for your enquiry.

Do you have the procduct numbr for the Elizabeth Grant? I will review the ingredients and advise.

Kind Regards Paul

sam
sam  

The number is 135764

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hi Sam

Thank you very much for providing the product number.

I can advise item 135764, Elizabeth Grant Collagen Re-Inforce AntiSagNeck Cream does include parfum.

Kind Regards Paul

Kaz
Kaz  

I have used all of Elizabeth Grant neck creams and they do not have any fragrance. I cannot tolerate fragrance in skin care. Hope this helps.

sam
sam  

Thanks kaz. I'm the same about fragrance.

3lions
3lions

Hi just curious as to why your channel has been changed from 14 to 16 on free to air, but there is no channel 16? So now I can't watch TVSN anymore? Grateful for any information. Thanks

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hello TVSN is now on Channel 16 due to an upgrade in technology used to disseminate the broadcast signal. Recently purchased TV's will auto tune to receive channel 16 whilst older model TV's will need to be manually re-tuned.

If you are experiencing difficulties in viewing channel 16 please contact Customer Care on 13 23 10.

Kind Regards Paul

3lions
3lions  

Thanks for the reply. A manual tune shows no new channels, Called previously regarding this without luck. It's disappointing.

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hello If your TV is in excess of 5 to 6 years old a set top box may be required to access channel 16. You may have already attempted to re-tune as per the below tips but I will include for reference:

1. Press menu on your box or TV remote control. 2. Select set up, installation, update, or a similar option. 3. Select first-time installation (sometimes called factory reset, full retune or default settings). 4. Press OK if your equipment asks if it's OK to delete existing channels, then your retune should start automatically.

If you are unable to watch us on your TV we have the following options available:

• Watch LIVE and Catch-Up TV via the TVSN website Please visit external link  and go to the ‘Watch’ tab at the top of the homepage.

• TVSN App for phone and tablet Download the free TVSN App on your phone or tablet via the Google Play Store or iTunes App Store.

Kind Regards Paul

3lions
3lions  

Thankyou Paul. Really appreciate your reply and help :)

Sue
Sue

Hi, I wish to cancel my contract with Tvsn ? I will pay what is owing in a lump sum . Can I please do this as soon as possible ?

TVSN (TV Shopping Network)
TVSN (TV Shopping Network)   DM   

Hi Sue

Please contact TVSN Customer Care on 13 23 10 to arrange final payment.

Kind Regards Paul

Get an answer from our members and TVSN (TV Shopping Network) representatives

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