Vergola Questions & Answers

We have had a power outage, now one panel of my Vergola keeps trying to open but can’t. I’ve tried turning the house power off to reset but still it continues to try to open unsuccessfully.

Vergola not operating.

I moved into a house in inner East Melbourne, with a vergola a couple months ago. I have been waiting a few weeks for the repair guy to make contact. I called the Vergola office again today and was told I just need to wait, and the technicians number cannot be given out. Surely there is more than one person that can fix the issue. It seems he is too busy to even make contact after a number of calls. Who else can I contact? It was built in 2005, so is no longer under warranty. Apparently the remote was lost, so a new controller will need to be built? Who can I go to for this? I am trying to have it repaired before summer, but it isn’t looking very promising.

2 blades are hanging open. Is there a way I can manually turn them all to open?

Thanks Fiona

My vergola won't open, can you recomend how I fix this, it seems to have power going to it, it sounds like its going to open and then doesnt open. Please help?

The circlips on the blades of our vergola fall off every few weeks causing the blades to spin freely and interfere with each other. Replacing the circlips is only a temporary fix. Has anyone experienced similar problems and been able to solve them? If so, how?

Can anyone let me know if they have had problems with Vergola? We signed a contract with them in April according to meetings then it would be completed in 3 months. They are now telling us October at the earliest. Has anyone else had issues with them? We are in Melbourne so anyone who has any information on the Melbourne franchise would be good to hear from Thank you

Our Vergola is on Auto (but is not working and also cannot be switched to manual)). I looked at the circuit board and there is flashing light against section which states Power/Rain, any suggestions on a fix?

I have a Vergola and I need to disable the automatic rain function, so the shutters stay shut right through winter. How do you do this?

Can you recharge vergola batteries

My vergola in Warragul Gippsland needs a service Does not open Battery? Motor? issue Please could someone recommend a vergola service tradesperson in the Warragul or Gippsland area Many thanks Nilaofer

Our Vergola is 3 years old and it will not open when the weather is fine. The light comes on the transmitter so it not a battery issue. Before it completely stopped we had to manually open it. Any advice please?

Is a replacement remote available for the Vergola, if so, where from (interested no-one else has ever asked)

My verbal is 30 years old and O I am very pleased with it. Unfortunately the house guttering in the corner of my verandah which has an attached Vergola. How do I go about replacing the house gutter to which the Vergola is installed. Do you have recommendations for people who do this work?

How to rotate the motor that has failed (tested, has power to the motor) so as to be able to remove all 3 screws holding it? Unit is over 15 yrs old.

My Vergola is 13 years old and in 2 sections has worked perfectly until now only 1 side works any suggestions I’m on south coast of Sydney and very close to beach

i have had the motor on my vergola replaced the blades do not shut up tightly anymore, the louvres used to clag when they shut, this is allowing water to splash onto my deck (Vergola was installed 28 years ago) is there away to adjust travel on motor. I was going to purchase storm seals for the blades but see reviews saying they fall off, bit od an expense at $25.00 per meter to have them fall off.

Any suggestions

Hi - we recently had a Vergola installed and have noticed that even for light rain (and without any wind) we get bounce back of water running/dripping into the guttering onto our furniture underneath. Given we are in Qld (and summer will bring much heavier rain) we would like to know if we can extend the gutter lip, or any other suggestions as we really don’t want our furniture ruined and would also like it useable during light rain. Thank you.

Hi, my Vergolla (located in SA) shut yesterday during the rain and was partially open this morning. I opened it fully to let the sun in and it has now automatically fully shut and will not reopen. I have hit the open button on the remote and the red light is on but no opening on the Vergolla. I have also replaced the battery just in case that was it but again it is still not working. What could be the problem? Thanks Kristy

My Vergola is 6 years old. Nearly all of the brackets that support the louvres is suffering from zinc oxide rust. Is this a manufacturing fault? How can it be remedied?

Hi We are located in Western Victoria and have had our Vergil’s for 7 years we need a new battery and transformer Could you advise on where to purchase these products please . Michele

Hello. Our Vergola is 6 years old. We are in South Australia. The rain sensor red light has started flashing quickly and there is a high pitched beeping sound coming from the control box. Any suggestions about what could be causing this. We have not had any rain recently.