Vividwireless Questions & Answers

Eve, if you can get internet coverage on your mobile then good chance that Vivid Wireless will work just fine. Especially so if you are on the Optus network.

Duke

Thanks!

I was in the same boat. I eventually got an anaysim data card and put it in an Optus 4g unit from Kmart. 100Gb. $70 pm . speeds 20 mbs. Sorted.

Hi Chanaka, yes the modem is totally portable. We took the modem with us on a trip and it worked everywhere across Victoria and New South Wales. it just uses Optus signals, which is at most places across the country. Hope this helps :) Feel free to use my referal code for 1 month free!

it is unfortunately limited to the house. this is the whole reason for my review, they choked its potential. look around on sites like whirlpool for portable wireless for better deals. hope this helps.

I dont know what Ash is talking about. i am leaving because they are NOT portable. trust me i tried. they used to be portable, so maybe ash is a old customer from before optus brought it and made it useless?

In short, that isn't normal. I find that their standard router isn't great when handling anything more than 3 wireless devices connected at once, perhaps getting a better router may help. At least that's my setup. Also check to see if it's the same server you're running the subsequent speedtests. Hope that helps

This really depends on what you consider as normal. Yes, their speed may fluctuate, which is normal for Vividwireless, but not normal from the point of view of the user.

I'm in Adelaide sorry, but works awesome here, even with 4 devices surfing at the same time!

Liam did you end up getting Vivid Wireless? I'm in Canningvale also and are over our ridiculously slow adsl speed. today got a huge 0.46 download speed!! Does your Vivid work well?

If you don't use more than 100gb per month grab an Optus 4g modem from Kmart for about fifty dollars and get an Amaysim data only SIM card for $70 per 28 days. Job done and speeds about 20mbps . And your internet can move with you.

Dont waste your $$$ with Vividwireless. Speed will be ok for approx first month then will drop off. (so many complaints of this happening) Like so many providers, they dont purchase enough bandwidth to service their customers adequately.

Hi Sam, go to the vivid site and check for coverage using your exact address.

Thanks John

If the Vividwireless website indicates the service is available at your address I would recommend getting a used modem off ebay or borrow a friend's modem for a trial run. It worked well for me in Sydney and the Vividwireless service is actually excellent with no lock in contracts but you can't be sure until you try so I see your dilemma.

Just bear in mind they count uploads and downloads towards your quota so I signed up for unlimited.

Vivid Wireless's site does suggest I am illegible for both connection plans. However I was after some feedback from someone who had the service in the area. User reviews tend to be a bit more unbiased.

Dear Becky. I am not sure what you are asking.if its the mouse you use to control your computor screen then it just has piece that goes onln one of the outlets on side of computer but if its the vividwireless box. i needed help myself when first got so rang vividwireless on 1300327837.open 24hrs a day.very kind and will help you step by step, hope this helps. let me know

Yeah you can. I did it last weekend driving into margaret river. If you want a free month inbox me as i have a referal code

I am sorry but dont know as only have it on my computer as do not have car and only have cheap mobile for emergencies that just calls and texes but if you call vividwireless on 1300327837 they will be able to help with any questions you may have,hope this helps

It can go anywhere there is 4G Optus coverage, but I believe it has to be plugged in at all times for power.

6.68 Mbps download 1.09 Mbps upload Just did speed test. After a week and a half of no service or admission of issues the called to say there was no issues and it was just us and surprise surprise it worked again all of a sudden. We were told Optus caused issues to the network then they changed their mind and said there were none at all and their customer service is useless. However when it does work it's able to support two mobile devices and stream Netflix or Stan etc

I read mixed reviews, too. We get a consistent 10Mbps down and 1Mbps up, which is the cap. Been working solidly for a couple of weeks now, no outages or speed drops. Reliability of service would depend entirely on 4G Optus coverage.

This is so much better than our ADSL was (0.5-1.5 down / 0.2 up). We've tried Telstra and TPG over 2 years with a half dozen technicians coming out but the exchange is 3km away and wiring in the building isn't the best. With NBN nowhere in site for at least 2-3 years this has been a great fit for us.

Its easy to check if you are in range. Just go to the Vivid wireless site and look for coverage, type in your location and it will let you know whether its available. i checked for it already for you and it said Hurstville, NSW is covered. You may just want to phone them for further info. i have found their customer service is better than any other.

Just type your location on the Vivid site under "coverage." or its not a problem to phone them, unlike other companies you wont be on hold forever. The customer service is good.

Yes it is great for netflix,foxtel play,stan,the free movie sites and youtube and all the tv channels and you can watch all of them at the same time with no buffering the other service I had was forever buffering I don't want bad mouth them though as they were cheap and good to me hope that helps.

My experience is that it streams very well with Netflix HD, YouTube Stan etc. Even with one bar it would stream. From reading the reviews you will either love it like me or hate it.

no it's trash in perth

Sorry the amount of buffering time would kill the enjoyment look else where

Actually I got it and so far no buffering. It's been consistently strong.

SonD - I'm on Dee Why beach. What speed are you getting? My Telstra is only getting 3.8Mb download and I am looking to switch to Vivid Wireless. I bought it today but the Modem was dud and I need to return it. So far I can see it is consistently on 2 bar out of 3 in 4G signal strength. Would you recommend it over ADSL2+?

I get 3 bars - at DY beach. I get speeds average around 7.5 - 8. Can go up to 10. Drops to around 3 - 2.5 during busy times. Don't seem to suffer from buffering for the most part.