what does purchasing comprehensive travel insurance cover for with reference to coronavirus? in particular, if the government warning goes to level 3, or level 4. 1) Is this circumstance covered in 'cancel for any reason' policy? 2)if quarantined coming back into the country, what if anything is covered. Holiday destination is Italy.
Hi Cheryl, Thanks for our query - As Webjet is a booking agent on behalf of a third party insurance provider, we are not trained in insurance and you would need to contact them directly - the insurance company (Allianz or Covermore depending on when purchased) have a dedicated team of agents who look after Webjet bookings. Insurance purchased on or after 1st February 2020 Cover More : - 1300 468 601 or +61 2 8907 5050 Available AEST MON-FRI 8am to 7pm SAT 9am to 4pm SUN 10am to 3pm Email: webjet@covermore.com.au Click here to lodge a claim. Insurance purchased on or before 31st January 2020 Allianz :- 1800 426 439 or +61 7 3305 7499 Available AEST MON-FRI 8am to 7pm SAT 8am to 5pm Email: travelclaims@allianz-assistance.com.au
more details on making a claim/query can be located on our site here external link
thanks, Webjet
So I should’ve just gone straight to cover more insurance rather than pay through webjet if webjet can’t provide information about it.
As is the same when booking flights and accommodation, each site selling the same product do have differing prices, and we may have sold the insurance at a cheaper price.
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