Zapals Questions & Answers

I don’t work for Zapals! I’m another customer that was ripped off. Try and contact them yourself via their chat window on their website. Please stop asking me questions people. I am just a customer that has not been provided with the item I ordered.

Cotey. You are doing a great job. The most offical Zapals spokesperson we have here! :D

I’m not Zapals, just another disgruntled customer that has not been helped by them or PayPal.

The only way Zapals talked to me was via their chat window on their site...you could try there. Good luck

I agree with Coley, the only way I've ever had any correspondence with them, was by opening a ticket... I've had some orders take more than 3 months to arrive.... I've had one order, take more than 3 months for them to realise they hadn't sent the order, and that they didn't have any stock, and then another 3 months to get my refund.

You can email customer service at customerservice@zapals.com. But, don't get your hopes up about a happy resolution. From my experience, their return policy requirements concerning defective merchandise is an exercise in futility. I'll never buy merchandise from ZAPALS again. Maybe your situation is different. Good luck...