Zazzle Questions & Answers

Hi Funkifishdesigns, Thank you very much for reaching out in regards to our product offerings. At the moment we are only offering a smaller selection of paper products and a small variety of mugs, being produced by Australian makers. The majority of our products are being produced and shipped from the US.

I hope I was able to assist you with this. If there is anything else I can help you with, please do not hesitate to contact support@zazzle.com.

Hi Vivi, the majority of our products are being produced in the US. You can find the location of the production within the product description. If you send us an email to support@zazzle.com, the Customer Care team would be happy to look into the status of your order.

if i login to australian website on zazzle would the price be in australian dollar and how much postage am i looking at if this is ship in sydney australia

Hi Eduardo, the prices displayed on our Australian domain are in Australian Dollar. The shipping price varies on the product you are purchasing. I recommend you enter any desired items into your shopping cart, enter your shipping details, which will in return display all prices for you. If there is any other questions you may have, feel free to send us an email to support@zazzle.com.

Hi Suzanne, Our support team would love to help you out with this query! Could you please reach out to support@zazzle.com and add productreview.com.au in the subject line? Thanks! Leah

Hi Teyeun, it's absolutely safe to buy from zazzle.com.au. All purchases on Zazzle are backed by our 100% Love it Guarantee. If you’re not satisfied for any reason with the result, you may return your unused order for a replacement or refund within 30 days of purchase.

Hi Isabella, If you registered via Apple and opted to hide your login, your account may be associated with an email address ending in privaterelay.appleid.com. You can find it in your account settings on your iPhone: Settings > Apple ID > Password & Security > Apps Using Your Apple ID. If you reach out to social@zazzle.com we can also share the orderIDs with you. I hope this helps. Leah

If you paid via PayPal, make a complaint to them.

i paid via debit, I’ve tried messaging them but they haven’t responded it’s been 4 weeks

Hi Tiffany, I'm sorry to hear your order hasn't arrived yet. Can you reply with your OrderID, starting with 131, so I can follow up? Thanks!

131-21420506-3138189

Thanks for the quick reply. Unfortunately, the un-tracked shipping method you selected gives very limited updates on where your package is in transit. It's with Australian Post now and should arrive soon. If you haven't received it by the end of the week, can you please send a message to social@zazzle.com from the email address you used to place the order? They will assist you.

I’ve tried putting in my order ID but it said on the Australia Post track my order that it doesn’t exist?

Hi David, prices on zazzle.com.au are in Australian dollars.

When I purchased in Australia they were in Australian dollars.Be careful what you purchase as our products were poor quality

Not sure we why that would be but contact dept fair trade .this is a free service and they will sort it out for you

Hi Susan, can you please reply with your orderID or send a message to social@zazzle.com so we can help you?

Hi Maria, I can see that someone from our customer care team has been able to assist you. If you have any more questions, please don't hesitate to reply to her.

Well my first order never arrived and then second order arrived after I had to contact them repeatedly. Not overly happy with quality of the product

Hi Ange! Welcome to Zazzle! You can read more about selling on Zazzle and the W-8 forms for international store owners here: external link  . Just to make sure, no forms are needed for placing an order, but I don't think that's your question. If anything is unclear about opening your free Zazzle store, please send an email to social@zazzle.com for more assistance.

Hi Leah. Thanks very much for your response. Yes, I already read the info on Zazzle and the W-8 forms and the answer isn't there, hence my question here. I'll contact social@zazzle.com. Thanks.

Hi! Good question! The designs you create in your Zazzle store on Zazzle.com.au will automatically show on all Zazzle domains, for our world wide audience, in their local currencies. We are redirecting our customers to the right site. I advice you to keep publishing your designs on the Australian site. Happy designing!

Not really answering my question. It's on the US site and does not show on the Aust site. It was created on the US site. Cheers

I'm sorry, I misunderstood. If the product you created on the US site is not showing in your saved designs on the AU site, it might be available for the US only. If you want us to have a look if that's the case or if it's something else, please send a message to social@zazzle.com.

Hi Ylaine, please go to external link  to send an inquiry about your order. A support agent will then get back to you as soon as possible. Thanks!

Hi Ruth, one of our support agents has reached out to you. Can you reply to their email? Thanks!

Hi Kayte, please send an email to social@zazzle.com with your order ID and they will be able to assist you.

Hi Caprice! It took me some digging with just your first name as a reference, but I found your order! An agent replied to you last week. Please respond to that same email thread if you have more questions.

Hi Raja, Zazzle gift cards will be sent by email to the recipient independent of their location. external link 

Hi, just wondering if you sorted this out? I received an incorrect order today…

Too long! :-(