CHiQ

Based on 74 reviews
Brand
Search brand…
Rating
Price
$100 to $1,700

AstroNSW5 posts
 

A wonderful front loader with adjustable timer if you are in a hurry or if your clothes need extra cleaning. Quiet and economical. Great value.

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Jan C.QLD2 posts
 

Chiq 24" tv model L24D6CG Purchased this TV in January 2026 for the purpose of using it in our caravan, which on the Chiq website says PERFECT for… Read more

caravans.

Immediately I noticed the sound was very low, I could put it up between 1-100 but after 50, which is far too low to listen to comfortably, putting volume up to 100 made no difference

I contacted Chiq who advised to send through a video, which I did.

I received an email back stating "Management has advised the same thing as before; they recommend a sound bar or speaker since the unit is a very small compact TV it doesn’t have the capacity to produce more sound."

Unfortunately this TV is not fit for purpose as Chiq doesn’t state it is recommended to purchase a sound bar or speaker because the tv doesn’t have to capacity to produce more sound.

Chiq website states "Take your entertainment anywhere with CHiQ 24" Portable HD GOOGLE TV, PERFECT for caravans, boats, trucks, and motorhomes!"

Because the manufacturer has refused to accept my warranty for faulty goods, and not fit for purpose under Australian law, I’ve had to lodge a claim with Fair Trading

I do not recommend this tv especially for a caravan as it doesn’t have the capacity to produce more sound.

  • Thumbnail
  • Thumbnail
  • See allThumbnail
pdjhh30 posts
 

Would never buy another chiq tv and would advise against it. Woefully under resourced so the android tv experience is so so bad it drives you nuts. Super laggy and you have to press the remote buttons extremely hard to try and get a response.

CHiQ
CHiQ    

Afternoon Pdjhh, We’re sorry to hear about your experience… Read more (+2 replies)

  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Abi BVIC13 posts
  Verified

Forget fridges with iPads that you hardly use and the ones where you need to record what you put in before entering. This under $1000 fridge is so… Read more

spacious and comfortable. Love the way they built the ice cube container with 2 holes so it's easy to pickup. They have thought through all the little conveniences and designed the fridge.

Steve LNSW25 posts
 

Very good value – I purchased this brand washer nearly 12 months ago on back of having purchased a Chiq TV the best part of 5 years ago and still today in perfect… Read more

working order and great picture quality. In 12 months machine has been faultless and best of all has proven to be less of a mover n shaker than the preceding LG n Samsung washers it replaced. I definitely put the quietness and smooth operation even on spin cycle at 1400 down to the 4 stabilizers. Very decent machine for the price point. Hope this review helps

Edit/Update : After just over 2 years of service the machine has developed a issue. On the spin cycle it would now appear it has a drum bearing failing. I have since called Chiq and was asked over the phone to email them a copy of purchase receipt, personal details and short detail on the issue with machine. Was told somebody would get back to me so i await patiently for that to happen. Will keep updating this review to assist others when deciding if purchasing this brand or not is for them especially if the warranty is at front of mind of there decision.

Update re warranty. A lady from Chiq was very helpful in regards to my warranty issue and seen to it everything was managed in a very efficient manner. Thank you very much L****e i apprecaite all your assistance.

CHiQ

CHiQ

2.4 
JenniferQLD8 posts
  Verified

Purchased fridge in 2020, lasted 3 years and stopped working. I even had to pay for my own repairer to come out and look at it. Out of pocket $140… Read more

for him to write a report that chiq used as an assessment. Got a replacement fridge in 2023, this has also now stopped working. Big name electrical store now scrambling to fix. 3 days with no fridge and according to the store chiq will reimburse me hundreds of dollars for lost food. I hope chiq realises what I've been promised. Store organising replacement with the chiq rep. Absolutely so disappointed that you sell a product that doesn't even last for 3 years.

EvaluateQLD99 posts
 

The Black Crunch – It’s loud at times. Kind of a crunching noise that sometimes comes from the right side, and other times the left side. It’s quite annoying. More so… Read more

because it’s a brand new fridge. Other times it just has the normal hum sound of a fridge. I worry if this noise will get worse over time. Otherwise, it operates as expected.

Inside looks good but the door storage isn’t very functional because the shelves have a narrow face which means bottles have to potential to fall off the shelf, especially when the door opens and closes. And it closes with a quick thud, which shakes all the bottles.

External aesthetics look great in my kitchen. The black is glossy and I don’t see any finger marks on the surface of the fridge - which is great.

Update: 1) Fridge wasn’t cooling in crisper. ChiQ were responsive and sent technician to fix. 2) Fridge noise became worse. CHiQ sent technician. Fridge was not repairable. CHiQ refunded the cost of the fridge and were helpful and easily accessible throughout this process.

CHiQ
CHiQ    

Morning, Thank you for your enquiry. Management from CHiQ… Read more (+1 reply)

  • Thumbnail
  • Thumbnail
  • See allThumbnail
Mohsin R.NSW3 posts
  Verified

Poor Quality Manufacturing and Customer Service – I bought product more than 3 years ago with 3 years plus 2 years (5) Parts and Labour warranty. Temperature sensor stopped working last year which… Read more

was replaced under warranty. Now most of shelves are craked. Handle is broken. Pretty Pathetic product. quality I rang customer service, and I was told we are very busy and to send email. I received reply that shelves and handles are not covered under 5 years parts and labour warranty and have to purchase parts. I have launched a complain to consumer affairs.

Glenny1829 posts
 

My only concern when purchasing was ability to freeze things and performance, well wasn't I surprised and in a good was, what a fantastic little… Read more

freezer, runs quiet and smoothly and the big test without turning it right up, ICE CREAM, well its hard so I can only praise it in the highest way. Price was excellent so very happy.

Gypsy R.TAS
  Verified

I have had this washer for 4 months, extremely noisy spinning and outlet hose clip came off & flooded my whole unit, 4 days later still waiting for… Read more

Chiq repair team to contact me & turn up...mean while, I'm living in a swimming pool...the damage caused is extensive.

CHiQ
CHiQ    

Afternoon Gypsy, We’re sorry to hear you remain unhappy… Read more

mikeVIC17 posts
  Verified

And Pigs Fly – I purchased the Chiq CTM348NW5E from Appliances Online a few months ago. My two main reasons for purchasing this model was the fridge and freezer… Read more

capacity and the 5 Star Energy rating.

The good and the bad about this fridge.

It looks stylish and modern, has glass shelves and if you are into vacuum cleaners, tit sounds like a vacuum cleaner when its running. That’s it for the good, now for the bad.

5 Star Energy rating! Boy, was I wrong and disappointed. This fridge loves to run and run and run and run. This fridge runs more than my 25 year old fridge which I replaced with this Chiq fridge.

This model has an inverter compressor with is meant to be energy efficient, well for the amount of time this fridge runs each day, I have no doubt it uses more than my 25 year old fridge.

My regret is that I should have spent a little more and bought a name brand fridge with good ratings instead of buying this energy hog.

Some examples, on the day of writing this review, its low 20’s outside, the roller shutters are down most of the way and its cool inside the house. This energy efficient fridge ran for an hour, stopped running for 23 mins then ran for another 45 min, 5 Star Energy rating?

During late Winter, early morning when it was zero degrees outside and freezing inside, the fridge ran for 30 mins, stopped for 10 mins then ran for another 40 mins. 5 Star Energy rating?

Its not uncommon for this fridge to run around 40-50mins and stop for around 20 mins. 5 Star Energy rating? And pigs fly.

CHiQ
CHiQ    

Sorry for the feedback of our Chiq fridge CTM348NW5E. The… Read more

Kez M36 posts
 

Irksome conk out issue – Just one issue. The top part cooling conked out before 6 months old. I went online to troubleshoot and found that if I turned the fridge completely… Read more

off for 40 mins it would reset when turned back on. Presto, it worked. Otherwise its a good fridge for a tiny flat.

Glenys11 posts
 

Practical little bar fridge – A great fit for purpose bar fridge to use in an upstairs wet area of the house. It is small, quiet and does the job that it was bought for. Great bottle holder space in the door and small freezer section in the top. Handy and practical.

Maria100VIC3 posts
 

I wouldn’t recommend the Chiq washing machine. First time I washed, the drain came off. It flood my laundry area, the water went onto the garage… Read more

through the wall. Caused damage to the wall. Fortunately I was home and turned it off before it could cause more damage. Also it fills with water but the clothes do not soak in the water. I have to put my hand in and mix the clothes around, so that it soaks evenly. I will put the machine in the rubbish, that’s where it belongs.

KellyWA2 posts
 

Poorly made fridge, broke down under warranty the first time with the freezer being too cold and the fridge not cooling now its doing it again but it… Read more

is outside of warranty. Fridges are meant to last more than 6 years. This fridge has never been overfilled and basically just get used by a two person household. This issue is obviously a common one and a known one by the manufacturer. Not sure if their quality has improved or they still only make things to last the duration of their warranty I will be investigating this further as consumers should not be taken advantage of if they are not in the financial position to spend big on whitegoods

CHiQ
CHiQ    

Hi Kelly, Thank you for taking the time to share your… Read more (+1 reply)

clakwen20 posts
 

We've had the fridge for about 6 months and chose this one as it's one of the few fridge-only options that fit in the space we had with a good energy… Read more

rating. **UPDATE** we've had the fridge for about a year now and I'm revising the score down to 2 stars. We've wasted a lot of food because significant sections of the fridge are either too warm or too cold. There are three main complaints I have with it: 1. Anything that comes into contact with the back wall of the fridge tends to freeze. (Overall the temperature consistency is not good, but whether it's worse than other fridges I couldn't say) 2. There are storage shelves built into the door which have room for tall bottles, but very low edges, so that taller things fall out when you open the door. 3. There should be much more crisper space. For anyone eating a reasonably healthy diet, the crisper is woefully small. Given the dimensions of the fridge, there should have been a second crisper drawer added. Good points - it is quiet and pretty easy to clean.

CHiQ
CHiQ    

Afternoon, Thank you for taking the time to provide your… Read more

cj12 posts
 

This Freezer heats up the room – Nearly everything else about this freezer is great. It is much wider and deeper than the previous freezer I had but only 11L more in capacity which… Read more

isn't a big deal for me. The real problem is that the room the freezer is in is now consistently 1-2 degrees C more than previously. While it was cooling itself down initially it was so hot the room, even with the air conditioner on, felt stifling. The sides were very hot to the touch. This unit has great star ratings (as a refrigerator 5 and as a freezer 4.5 stars) but if I need to use more cooling for most of the year (I live in a very hot area) then any savings on power would be lost or worse.

CHiQ
CHiQ    

Good morning CJ, Thank you for your feedback. The fridge… Read more (+5 replies)

Matikismumma12 posts
 

Sleek "cool" pocket rocket – Fantastic fridge, Surprisingly spacious, keeps food perfectly, good looking too

1607fashion.food4 posts
 

I have had 2 technicians come out 3 times to fix the door/hinge and it's still faulty. The door doesn't stay open, despite their efforts the fridge is still faulty. Will never recommend CHIQ.

EllyQueensland
  Verified

The machine itself was great for the 3 weeks until the seal tore, which is the first time I've had this issue in 15 years of owning fromt loaders.… Read more

Part availability is non-existent with no timeframe as to when parts would be in stock nearly 3 months later living without a washing machine. I would recommend avoiding this brand - basically $600 down the drain, so I've just bought my second new machine in 4 months and while the amount I paid for the part will be refunded, the rest of it as well as money spent trying to repair has just been flushed down the drain, with the machine currently sitting on my footpath awaiting kerbside collection. The customer service staff can't help it, the quality and part availability just isn't up to scratch.

JodiQLD2 posts
  Verified

I have had this fridge for 2 years the black marks inside have appeared since I first plugged in at first I had thought was from the packaging but… Read more

have cleaned and has returned every time and thats when the marks come off. When i called they said why haven't u called sooner, i have moved 3 times in this period, stuff in storage for a period of time sustained a back injury so unfortunately i did have other things going on and i figured when i had time it was under warranty anyway. These marks return with in a couple days of cleaning every single time without fail. I have reached out to chiq as its getting beyond a joke and is not normal. I have owned many friges in my life and keep mine extremely clean. They have told me its due to cleaning maintenance not being done and its not a warranty thing also been told it dust or dirt. Customer service very rude and telling me basically its my problem. I refuse this is the case as its in the entire fridge and also the freezer. It has a 7 year warranty. After 2 days arguing they said they will send a assessor out but its not a warranty thing and I will be charged. I will never purchase the brand in anything especially after how I've been treated and possibly stuck with a health hazard fridge with an out of pocket $785.25 My email ( [Content Removed] )

CHiQ
CHiQ    

Afternoon Jodie, Thank you for your review. We’re sorry to… Read more (+2 replies)

SusieVIC
 

Not all parts guaranteed – One plastic internal shelf has broken and can't be used. A smaller one has already a new crack. I asked if I could get a replacement shelf. Good… Read more

Guys Ballarat said its not covered by warantee (1 month after purchasing) and they can't order a replacement part.

MartineNSW11 posts
  Verified

This just Chiq tv purchased and delivered for $525 is a great price from Bing Lee. It replaced my 4 year young Hisense 65" tv just out of… Read more

Warrantee. (Due to a black screen) I was furious until I found this Chiq tv. Not only is the picture and inclusions better, the 58" is barely noticeable to the Hisense 65" in size! It's incredibly affordable, great picture and great inclusions! Ill never buy an expensive popular brand again

Christine B.3 posts
 

Would not recommend its very noisy and the spin cycle is weak i usually have to wring the clothes by hand to get rid of excess water