Dimplex

I bought one at end 2023 from Harvey Norman, feeling good, bought another two. Good fan, quiet at low speed, only a little bit noisy at highest… Read more

speed, but acceptable. Simple operation, with all standard features. The night light is good for sleeping time, but relatively too bright, if it is dimmable be better. The only issue is, it came with non-matching remote control, fan is white, remote is black, and it cannot fit into the hole designed for remote control on the fan, I have three fans, but only 2 left, lost one because I cannot store the remote on the fan, also one fan with one digit segment of the display faulty within one year, hence I reduce rating by one star.

All Good so far – At first use I was a bit surprised at how cool it wasn't, but after 5 or so minutes it became colder. Then I became disappointed as I realised I may… Read more

not be able to use it for my guest bedroom when someone sleeps over due to the noise of it. Perhaps they are all this loud but I was a bit surprised at how loud. If you're a heavy sleeper you may be able to sleep through it but no way for others. The exhaust fits in the window well but I felt I had to be careful with the whole exhaust system as it seems it would be an easy thing to break somewhere, though I think all portable AC systems have similar. Overall it seems to work well though I haven't had it long & it is very easy to operate. The energy rating looks a bit weird, they either forgot to fill it in or it has a really bad rating. (see photo) But it's all good so far & does a good job of cooling down an average size room.

Not fit for purpose – I was genuinely very hopeful of this product as it seemed to fit the ideal of being better value than a similar sized circulator and combining the… Read more

air purifier element to it. I've been wanting to get a Vornado for a while, but the price is quite inflated in Australia. Unfortunately I wish I had gone with the Vornado, as this thing simply doesn't do what it says it does. The volume of air it moves is pathetic, even on the highest setting, which is too loud to use. I had this pointed directly at me from the foot of my bed on full power and could barely feel more than a gentle breeze. Pointing it at the wall like you do with an air circulator also made no difference, in a 3mx3m room. I ended up putting my $20 kmart fan on.

The sensor for the air purifier is also terrible, simply because there's clearly no mechanism for moving air across it. I can be cooking in a smoke filled kitchen and it'll be happily saying Green. Bushfire smoke doesn't trigger it, so the only reason I bought it it's no good for. The only time I got it to trigger a different air quality setting is blowing a match out literally 1cm from the sensor, so I guess if my home burnt to the ground it might change to 'poor'.

I complained to Appliances Online and to Dimplex, AO fobbed me off for a 'service call' from Dimplex, which I didn't receive. Dimplex didn't get back to my direct complaint in over a week. I will never buy anything from either Appliances Online or Dimplex again and I'll be making a complaint to Fair Trading NSW.

Update! After fair trading got in touch, appliances online arranged to collect and fully refund the item. Dimplex never got back to me after multiple attempts to contact them.

It’s ok – Just bought two for my back deck, powerful and fan noise minimal. But pretty frustrated with the very loud beep when you plug it in or press any… Read more

buttons, like alarm clock loud, I guess this fan is intended for industrial use in noisy warehouses etc? I opened up and put gap filler in the beeper on the circuit board which reduced the sound significantly but very difficult doing this. Also wanted to add a smart socket to turn on off...fans are one of the most common items to use smart plugs on, sadly this one is too clever for that, when you turn on it does not go back to the setting you had when it was on, I should have tested this in store.

Impressive Mantle Heater – As a recent owner of the 2KW Eltham Mantle Electric Fireplace, I couldn't be more pleased with my purchase. The elegant design and realistic flame… Read more

effect add a cozy ambiance to my living space. The mantle's craftsmanship is impressive, providing a touch of sophistication. The convenience of adjustable heat settings and a remote control enhances the overall experience. The electric fireplace has become the focal point of my home, offering warmth, style, and a hassle-free alternative to traditional fireplaces. I highly recommend the 2KW Eltham Mantle Electric Fireplace for those seeking both functionality and aesthetic appeal.

Excellent quality works amazingly good – It is better than the current air-conditioning unit I have I can really notice the difference right away as it's in a steel shipping container and keeps it freezing cold thanks dimplex it's a really good air-conditioning unit

Great looking, affordable electric fireplace and mantel – This is an excellent mid-range ornamental electric fireplace. Great looking unit, at a very reasonable price, especially considering it includes the… Read more

mantel and there are no installation costs! Unlike some electric fireplaces, it looks great when it is off, which is very important since you will have it turned off more than you will have it on! Some cheaper products look terrible when they are off (e.g. Early Settler Rochdale). The flames are surprisingly realistic when on, and they can be operated without the heating function, which is great if you have another more efficient form of heating, or if you want the ambience even when it isn't cold enough to turn a heater on. The flame speed and colour is adjustable too. It was not easy to find the product in Melbourne though. Harvey Norman sell it, but no stores had it on display. They only had the cheaper models and the most expensive ones on display. I picked it up on eBay at a cheaper price than Harvey Norman, from 247 Deals (aka KG electronics). I bought is sight-unseen, but no regrets, it looks fantastic.

Great Fan to cool the house with! – This fan has a remote and great functions such as 3 speeds to cool the room down. The swing function has a great 180 degree range.

Awful product and customer service from both retailer and manufacturer – Fans turn off after 24 hours. Manufacturer claims it is a safety feature, yet not listed in user manual. "Night mode" is quiet, but also reduces the… Read more

fan / cooling to negligible impact. I'm thoroughly disappointed that I sent my Sunbeam tower fans back when the Dimplex were delivered.

Unbearable noise - had to return it – Purchased the Dimplex Sherwood suite with Revillusion fire box from Appliances Online in May 2022. It is a big unit and looked pretty good once… Read more

installed so I had high expectations, having enjoyed using a Dimplex Opti-myst ‘Lee’ model previously. The fire illumination and various lighting options were quite good, but unfortunately as soon as the heater was powered on I hated it - it emitted a loud high pitched noise and couldn’t be used if you were having a conversation, watching tv or listening to music. I measured ambient sound at 42db, and 67db heater fan was on (at 1 meter). When the I tried contacting Dimplex via the contact info on the website I got zip, nada, nothing, so ended up going back to Appliances Online who were really good and picked it up later that week and arranged a credit very soon after. The QC (quality control) on the Sherwood fireplace was also not particularly good. My unit had a scratch on the top edge of the mantle, and a few minor scratches on the metalwork of the firebox. I asked the Appliances Online support guy if they had sold me a demo/returned model but he was categoric that it would have been a new unit from Dimplex. The other point about this unit that I really disliked was that you can’t turn the heater off straight away - it runs for 2 minutes after you’ve turned it off. The Opti-myst unit didn’t need this so I found this strange. As a temporary replacement ‘fire’ I bought a Dimplex Lee which I’ll review separately (4 stars), also from Appliances Online. Overall, a really disappointing experience that could have been made so much better if Dimplex had answered my original correspondence and dealt with the problem.